Find Accommodation manager Jobs in Midleton, C

Reception Assistant Manager
Hayfield Manor Hotel —Cork, County Cork
- Full-time
- English
- Leadership
- Employee assistance program
- Employee discount
Quick apply
5h
Senior Lead Scheduler - Connection Projects Southern Region
Eirgrid —Cork, County Cork
- Microsoft Excel
- Engineering
- Microsoft Office
Quick apply
7h
Reservations Agent
Dalata —Cork, County Cork
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee assistance program
Quick apply
6h
Physiotherapist
Bon Secours Health System Ireland —Cork, County Cork
- Full-time
8h
Principal Electrical Engineer - Substations (ROI)
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Project management
- No degree
- Electrical Engineering
Senior Software Engineer, Forward Deployed AI Engineer
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Oracle
- Java
7d
Sales Manager
The Kingsley —Cork, County Cork
- Full-time
- Hospitality
- Sales
- Marketing
Quick apply
4h
Contracts Manager
Sisk —Cork, County Cork
- Full-time
- Contracts
- In-person
- Communication skills
- Annual leave
1h
CSA Senior Cost Manager
KPMG —Cork, County Cork
- Weekend availability
- Hybrid work
- Master's degree
- Bachelor's degree
- Mentoring
- Relocation assistance
- Annual leave
2h
Field Service & Installation Technician
Digi Systems Ltd. —Cork, County Cork
- €30,000–€34,000 a year
- Overtime
- English
- No degree
- Fuel card
- Employee assistance program
Quick apply
2h

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Reception Assistant Manager

Hayfield Manor Hotel -
Cork, County Cork

Quick apply

Job details

Full-time
5 hours ago

Benefits

Bike to work scheme
Food allowance
Company events
Employee assistance program
Employee discount
On-site parking

Qualifications

English
Multi-line phone systems
Leadership

Full job description

Reports To: Reception Manager

Role Purpose

The Reception Assistant Manager supports the Reception Manager in leading the Front Office, Guest Relations and Switchboard team, deputising in their absence. The role holds day-to-day responsibility for guest experience standards, team performance and departmental operations, ensuring the department consistently delivers the service, presentation and professionalism expected of a 5-star property.

Key Responsibilities

Guest Experience & Operations

Maintain a visible, hands-on presence across the hotel, leading by example throughout the guest journey from pre-arrival to departure.
Oversee daily arrivals, VIP arrangements, group bookings and guest profile management, ensuring pre-arrival communications, rooming and guest preferences are handled to a 5-star standard.
Act as the primary point of escalation for guest concerns and complaints, taking ownership of resolution and follow-up.
Liaise closely with Accommodation, Food & Beverage, Spa, Concierge, Housekeeping and other departments to ensure guest requests and VIP arrangements are communicated and fulfilled.
Monitor service standards across public areas and guest-facing touchpoints, identifying and acting on opportunities to enhance the guest experience.
Carry out reception duties as required, including check-in/check-out, billing queries, guest records and correspondence.

Team Leadership

Manage the day-to-day performance of the team, allocating duties, coaching and providing feedback.
Support recruitment, onboarding, training and ongoing development of team members.
Contribute to rostering and resource planning to always ensure appropriate departmental cover.
Escalate conduct or performance concerns to the Reception Manager as required, and act as a role model for the standards expected of the team.

Administration & Reporting

Review guest experience logs, handovers and departmental reports for accuracy, consistency and timeliness across shifts.
Support the Reception Manager with departmental administration, cash and billing controls, and performance reporting against targets.
Ensure departmental procedures, brand standards and compliance requirements are consistently upheld.

Standards & Professionalism

Maintain the highest standards of professionalism, confidentiality and integrity at all times.
Communicate effectively with senior management, department heads and colleagues.
Demonstrate the leadership, reliability and commitment to service excellence expected of a manager at Hayfield Manor, a 5-star property.

Role Review

This job description reflects the current responsibilities of the Reception Assistant Manager position during the probationary period. Responsibilities and duties may be reviewed, amended or expanded at the discretion of management in line with operational requirements, business needs and demonstrated performance.

Job Type: Full-time

Benefits:

Bike to work scheme
Company events
Employee assistance program
Employee discount
Food allowance
On-site parking

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

accommodation manager jobs in midleton, c

Reception Assistant Manager

Senior Lead Scheduler - Connection Projects Southern Region

Reservations Agent

Physiotherapist

Principal Electrical Engineer - Substations (ROI)

Senior Software Engineer, Forward Deployed AI Engineer

Sales Manager

Contracts Manager

CSA Senior Cost Manager

Field Service & Installation Technician

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I want to receive the latest job alerts for accommodation manager in midleton, c

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