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Network Engineer L1
Edge7 Networks Ltd —DUBLIN 10, County Dublin
- €35,517.31–€43,781.72 a year
- Hybrid work
- English
- Computer networking
- In-person
Quick apply
12h
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Network Engineer L1

Edge7 Networks Ltd
DUBLIN 10, County Dublin

Quick apply

Job details

Permanent
€35,517.31–€43,781.72 a year
12 hours ago

Qualifications

LAN
English
Firewall
DHCP
WAN
Computer networking
DNS
TCP/IP

Full job description

Principal Accountabilities

· Work in our Network & Security Operations Centre to support customer environments

· Provide 1st/2nd line support for LAN, WAN, Wi-Fi and Security solutions

· Monitor customer network environments and troubleshoot/resolve customer issues

· Perform capacity analysis for customers and make recommendations for improvement

· Deliver outstanding customer service and build relationships with customers

· Escalate issues beyond your remit to 2nd/3rd line support, following defined escalation procedures

· Support on-site teams to deploy and configure SD-WAN, LAN and WiFi solutions

· Develop and maintain support documentation in accordance with company standards

· Identify issues and improvements to optimize customer experience, define new ways to improve how we work and what we do

Knowledge, Skills & Experience

Knowledge of TCP/IP, DNS, DHCP, VLAN’s, ACL’s, Routing
Knowledge of best practice security principles
Firewall administration and support experience
Security Logging & Monitoring
Working knowledge of packet analyser tools for troubleshooting. E.g.: Wireshark
Fluent in business English language - written and verbal
Strong team work ethic
1-3 years networking experience in a similar role, SD-WAN & Firewall experience an advantage
As on-site customer visits may be required, a full Irish driving licence is required
A great attitude and willingness to learn, we will invest in and train you

Edge7 Networks

We work with amazing customers and help them do the amazing things they do to care and support people, protect people, deliver solutions and provide essential services.

Edge7 Networks have built a reputation for great service and innovative solutions. We win against global carriers and large providers because we offer greater service, value and we constantly strive to get better at what we do. We use automation to make our services better and easier for the customer. Our goal with every customer is to become a trusted part of their team.

To do that, we need great people. Skills and experience are important, but we firstly need people with a great attitude who have the same mindset to help and make the customer environment better, safer and stronger. People who want to be part of a team that is challenging to improve, do not blame, nurtures and supports, puts people first, learns and grows. You will work with us, not for us. We will work with you just as much as you work with us. We trust our people to do great things.

Pay: €35,517.31-€43,781.72 per year

Experience:

Computer networking: 1 year (required)

Work authorisation:

Ireland (required)

Work Location: Hybrid remote in DUBLIN 10, County Dublin (D10)

Quick apply

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it jobs in swords, d

Network Engineer L1

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Technical Support Manager

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Service Desk Agent - Contractor

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