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Air Logistics Operational Care Expert

Kuehne+Nagel -
Swords, County Dublin

Apply Now

Job details

Permanent

Benefits

Tax Saver Scheme
Bike to work scheme
Annual leave
Company pension
Employee assistance program
Sick pay

Qualifications

Microsoft Excel
Logistics
Microsoft Office
Freight
Time management

Full job description

JOB DESCRIPTION

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

Are you ready to build a rewarding, long-term career with a leading global logistics company? We are looking for a highly motivated Air Logistics Operational Care Expert to join us in our Dublin office. You will be responsible for managing the coordination of shipments accurately and timely, meeting customer transit time requiremenents.The Operational Care Expert is part of a team (Operational Care Centers) responsible for coordinating transport activities by executing the necessary bookings with our partners and gateways, generating the required documentation, and monitoring each shipment, including deviation handling.

How you create impact

Manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables
Follow the communication concept for effective communication with stakeholders
Monitor shipments, follow up on all deviations, accurate and timely updates for visibility in KN systems, including financial data, such as costs
Review and clarify customer instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information, or other discrepancies
Immediately report problems, operational disputes or discrepancies to supervisors or managers
Collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed
Monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered
Collaborate with the Optimization Team for most effective process execution and systems setup/automation, maximizing systems utilization and avoiding manual processes is critical

What we would like you to bring

Experience in either freight forwarding or transport planning with key focus on airfreight
Ability to understand and execute new processes
Excellent knowledge of MS office features, especially excel
Very good time management skills with the ability to set priorities, fulfil critical tasks in time and keep to deadlines
Perseverance and resistant to challenge

Out-of-hours (Mon–Fri) and weekend duties are remote, focused on monitoring shipments, resolving issues, and confirming deliveries. Weekend work requires ~2 hours daily for tracking shipments and follow-ups. Duties are rostered, with each operator handling out-of-hours tasks about once per month. Shifts vary weekly (07:00–18:30 range) and are communicated one week in advance.

What's in it for you

A career path at Kuehne+Nagel Ireland is fast-paced and exciting, with opportunities for growth and learning; internal advancement is encouraged throughout the organisation. We are a Great Place to Work for the 11th consecutive year, reflecting the culture amongst our amazing teams who strive to go above and beyond every day. We pride ourselves on Diversity & Inclusion. We love to reward our employees even more and below are some of our excellent offerings in our generous Benefits package: Annual Salary review Bonus/Profit Share Generous Annual Leave allowances – including additional Birthday & Wellness day Additional Service Days Paid Sick Leave Company Pension Healthcare plan Bike to work scheme Tax Saver Travel Scheme Financial Advisory initiatives Paid Family leaves Recognition Awards Employee Assistance Program Wellbeing support

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Melania Montella

+49 30 4036371302

Apply Now

Refine Your Search

learning media developer, data center learning jobs in coolock, d

Air Logistics Operational Care Expert

SoC Compute/Memory Subsystem Architect

Design Project Engineer - Electrical, Fleet Remediation Engineering

Colo Controls Engineer, Colo Regional Engineering

Senior Software Engineer

Sales Development Representative

Electrical Capacity Install Technician , DCEO Capacity Install

POC Engineer

HR Business Partner

Telecom Engineer

Mechanical Engineer

Senior Production Engineer, Core PE

Commercial Sales Engineer (Spanish-speaking)

Director, Technical Account Management

Electrical Engineer

Technical Support Engineer 3, Premier - EMEA

Sales Development Representative (Benelux)

Senior Surveyor - Commercial Valuation

Commercial Sales Engineer (Dublin)

Sales Development Representative (France)

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