Find Solution architect risk and Jobs in County Dublin

Customer Success Manager (VCF)
Ergo —Dublin, County Dublin
- English
- Analysis skills
- Communication skills
8d
Solutions Architect - Dublin 1
Ergo —Dublin, County Dublin
- Azure
- English
- In-person
Senior Manager, Channel Operations & Partner Programs
Nitro —Dublin, County Dublin
- Microsoft Excel
- Sales
- Salesforce
Quick apply
9h
Senior II Backend Engineer
Ethyca —Dublin, County Dublin
- Full-time
- Azure
- System design
- AWS
Quick apply
Staff IT Engineer (Automation & AI-native transformation)
SoSafe —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Excel
- Leadership
- Communication skills
- Referral programme
6d
Full Stack Lead Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Oracle
- Java
- SQL
9d
Cyber Security Architect
Eirgrid —Dublin, County Dublin
- Azure
- Computer Science
- Bachelor's degree
Quick apply
11h
Staff IT Engineer for Automation & AI transformation (Remote)
SoSafe —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Excel
- Leadership
- Communication skills
- Referral programme
6d
Senior Mechanical Engineer
Mercury Engineering —Dublin, County Dublin
- Construction
11h

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Customer Success Manager (VCF)

Ergo
Dublin, County Dublin

Apply Now

Job details

Permanent
8 days ago

Qualifications

English
Analysis skills
VMWare
Account management
Communication skills
vSphere

Full job description

Ergo are seeking a Customer Success Manager (CSM) with a background in VMware technology. In this exciting role you will be responsible for driving the adoption, retention, and growth of VMware Cloud Foundation (VCF) and associated solutions across Ergo / Presidio's customer base in Ireland and the United Kingdom. This role will focus on helping customers successfully transition to, stabilize, and maximize the value of their VCF-based private and hybrid cloud environments.

This is a hybrid role with occasional office visits to Dublin office and client sites.

What will you do?

Drive adoption and utilization of VMware Cloud Foundation across assigned customer accounts, ensuring customers fully leverage their VCF licensing investments.

Monitor customer health, usage trends, and engagement levels to proactively identify opportunities and risks.

Identify and promote opportunities to expand customer value through the adoption of additional VCF solutions and add-ons, including:

Guide customers through post-sales onboarding, subscription renewals, licensing transitions, and migration from legacy VMware environments.

Define, track, and communicate key performance indicators (KPIs) and success metrics that demonstrate business value.

Conduct regular Executive Strategic Reviews (ESRs) detailing consumption metrics and optimization paths.

Proactively identify deployment challenges, technical barriers, adoption gaps, and renewal risks.

Partner closely with Broadcom Technical Account Managers (TAMs), solution architects, support teams, product specialists, and Presidio sales teams to resolve issues and drive customer success.

What do you need?

Minimum 5 years of experience in Customer Success, Technical Account Management, Professional Services, or a related customer-facing role.

Strong understanding of data center virtualization, private cloud infrastructure, hybrid cloud architectures, and subscription-based software licensing models.

Working knowledge of the VMware ecosystem, including: VMware Cloud Foundation (VCF) / vSphere / vSAN / NSX / Aria Suite

Proven track record of dealing with C-level stakeholders and navigating complex enterprise IT governance & strong analytical, presentation, and problem-solving skills.

Excellent verbal and written communication skills in English.

Apply today for more information.

Apply Now

Refine Your Search

solution architect risk and jobs in county dublin

Customer Success Manager (VCF)

Solutions Architect - Dublin 1

Senior Manager, Channel Operations & Partner Programs

Senior II Backend Engineer

Staff IT Engineer (Automation & AI-native transformation)

Full Stack Lead Software Engineer

Cyber Security Architect

Staff IT Engineer for Automation & AI transformation (Remote)

Senior Mechanical Engineer

I want to receive the latest job alerts for solution architect risk and in county dublin

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