Find Engineer incident response Jobs in Dublin, D

Front-line Service Desk Engineer
Spector —Dublin, County Dublin
- €30,000–€32,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Analysis skills
Quick apply
12d
BMS/EPMS Engineer - Europe - Client Side
Ross Engineering —Dublin, County Dublin
- €600–€750 a day
- Full-time
Quick apply
13d
Staff Site Reliability Engineer
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Childcare
- Azure
- Caregiving
Quick apply
10d
Senior Platform Engineer - Data License Plus
Bloomberg —Dublin, County Dublin
- AWS
- Scripting
- Linux
6d
Lead Site Reliability Engineer
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Engineering
- Java
- C++
5d
Principal Engineer II (Linux team)
ICON Plc —Dublin, County Dublin
- Full-time
- Engineering
- Analysis skills
- Scripting
12d
Data Platform Engineer
Verifone —Dublin, County Dublin
- On call
- Hybrid work
- DevOps
- AWS
- Scripting
Quick apply
11d
Director, SAP Commerce Cloud Operations
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Management
- Computer Science
- DevOps
Engineering Manager
Ethyca —Dublin, County Dublin
- Full-time
- AWS
- AI
- Leadership
Quick apply
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- No degree
- Annual leave
7d
Technical Support Engineer - Premium Accounts, Weekend Coverage
Harvey —Dublin, County Dublin
- Weekend availability
- Remote
- AI
- Communication skills
6d
Lead DevOps Engineer – AI & Data (Foundation Models)
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- AWS
5d
Resident Engineer - Dublin
Tractebel —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
2h
Resident Engineer - Dublin
ENGIE —DUBLIN 2, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
5h
Senior Data Engineer
ZoomInfo Technologies LLC —Dublin, County Dublin
- On call
- Remote
- Computer Science
- Master's degree
- SQL
2d
Lead Software Engineer - Infrastructure Platforms
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Engineering
- Java
- C++
4d
Software Engineering Lead - Infrastructure Platforms
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Engineering
- Java
- C++
4d
Senior Software Engineer, Cash Forecasting
Ripple —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- AWS
Quick apply
6d
Manager, Architecture & Components
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Azure
- Computer Science
5h

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Front-line Service Desk Engineer

Spector -
Dublin, County Dublin

Quick apply

Job details

Full-time
€30,000–€32,000 a year
12 days ago

Qualifications

Operating systems
Customer service
Windows
Analysis skills
Computer hardware
Network protocols
Computer networking

Full job description

The Role
As an IT First-Line Engineer, you’ll be the first point of contact for technical support, helping end-users resolve everyday IT issues quickly and effectively. You’ll handle requests across desktops, basic networking, and common applications, ensuring smooth operations and excellent customer service. This role is ideal for someone who’s eager to learn, enjoys problem-solving, and takes pride in delivering reliable support.

You’ll work closely with the Service Desk team, escalate complex issues when needed, and maintain accurate documentation. If you’re proactive, organised, and passionate about technology, this is a great opportunity to build your IT career.

Who is Spector?

Spector was established in 2002 to deliver high-quality, rapid-response IT services to a market hungry for better support. We’ve always embraced a Win/Win ethos for both staff and clients, firmly believing in the power of technology to ignite business success.

Today, we provide market-leading solutions in cybersecurity, IT outsourcing, and business continuity—underpinned by a strong focus on IT Risk Management.

What is Spector’s Vision?

While our core product is managing business technology, we believe that people come first. We protect our clients and their technology using cutting-edge tools and strategic guidance. This enables them to grow with confidence, free from the fear of cyber threats or operational downtime.

Whether it’s helping a client’s staff member with a simple issue or resolving a high-impact incident for an executive, we take ownership and see it through to the best outcome. This clarity of purpose drives our high client retention and attracts like-minded customers to our business.

Comprehensive knowledge in each of the below areas is not a requirement for application. We want to hear from you if you have working knowledge in majority of responsibilities listed.

Key Responsibilities:

Provide first-level technical support and assistance to end-users via various communication channels, including phone, email, chat, or in person.
Respond to user inquiries promptly, courteously, and professionally, ensuring high levels of customer satisfaction.
Troubleshoot and resolve basic hardware, software, and network issues by analyzing problems and identifying appropriate solutions.
Install, configure, and maintain computer systems, printers, peripheral devices, and software applications.
Assist in setting up and configuring user accounts, email accounts, and other IT-related systems.
Ensure proper documentation of all support requests, incidents, and solutions in the ticketing system.
Collaborate with other IT team members to resolve complex technical problems and escalate issues as necessary.
Educate end-users on basic IT procedures, such as password reset, software usage, and security best practices.
Assist in the testing and deployment of software updates and patches.
Maintain an up-to-date knowledge of the organization's hardware, software, and IT policies.

Qualifications and Skills:

Minimum 1+ years experience in a similar role
Basic knowledge of computer hardware, operating systems (e.g., Windows, macOS), and software applications.
Familiarity with network protocols, troubleshooting connectivity issues, and configuring network settings.
Strong problem-solving and analytical skills with the ability to think logically and prioritize tasks.
Excellent customer service and interpersonal skills, with the ability to communicate technical information to non-technical users.
Ability to work independently as well as part of a team in a collaborative environment.
Willingness to learn and adapt to new technologies and processes.

Quick apply

Refine Your Search

engineer incident response jobs in dublin, d

Front-line Service Desk Engineer

BMS/EPMS Engineer - Europe - Client Side

Staff Site Reliability Engineer

Senior Platform Engineer - Data License Plus

Lead Site Reliability Engineer

Principal Engineer II (Linux team)

Data Platform Engineer

Director, SAP Commerce Cloud Operations

Engineering Manager

Technical Support Engineer

Technical Support Engineer - Premium Accounts, Weekend Coverage

Lead DevOps Engineer – AI & Data (Foundation Models)

Resident Engineer - Dublin

Resident Engineer - Dublin

Senior Data Engineer

Lead Software Engineer - Infrastructure Platforms

Software Engineering Lead - Infrastructure Platforms

Senior Software Engineer, Cash Forecasting

Manager, Architecture & Components

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