Find Head of security Jobs in Swords, D

Security Control Room Operator
BidvestNoonan —Swords, County Dublin
- €17.50 an hour
- Weekend availability
- Analysis skills
- No degree
- IT
Quick apply
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- English
- Bachelor's degree
Data Analyst - Housing Management
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
Compliance Officer
National Gallery of Ireland —Dublin, County Dublin
- €38,803–€44,030 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Project management
- Annual leave
RFP Specialist
Ripple —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
Quick apply
12d
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Iom Usrap Dc —Dublin, County Dublin
- Full-time
- Spanish
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3d
Governance Project Manager
DAA —Dublin, County Dublin
- Full-time
- Analysis skills
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Performance Marketing Manager (SaaS) (Remote in EU or UK)
Abusix —Dublin, County Dublin
- Up to €100,000 a year
- Full-time
- Remote
- English
- Analysis skills
- AI
- Annual leave
Quick apply
7d
Deskside Support Engineer
Systal Technology Solutions —Dublin, County Dublin
- Full-time
- Azure
- Windows
- IT
Data Protection, Legal and Governance Officer
National College of Art & Design —Dublin, County Dublin
- €30,608.50–€39,791.50 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
Innovation Manager
Arthur Cox —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Bachelor's degree
- Annual leave
Quick apply
11d
Maje, Store Manager, Full Time, Permanent
Brown Thomas Arnotts —Dundrum, County Dublin
- Full-time
- Merchandising
- No degree
- Recruiting
Pharmacy Technician - Rotational (Fixed Term Contract)
Beacon Hospital —Dublin, County Dublin
- Weekend availability
Quick apply
Business Banking Manager Dublin, Kildare Region
PTSB —St. Stephen's Green, County Dublin
- Microsoft Word
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Platform Engineering Manager - Cloud & Architecture (IRE)
Inizio —Dublin, County Dublin
- Azure
- Computer Science
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4h
Backend & DevOps Lead
Vodafone —Dublin, County Dublin
- Full-time
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6d
IT Graduate (12-month FTC)
Arthur Cox —DUBLIN 2, County Dublin
- Overtime
- Azure
- Computer Science
- Customer service
- Annual leave
Quick apply
13d
Data Engineering Team Lead - Databricks
G MASS —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- AWS
- Agile
Quick apply
Head of Integration Experience
Pay and Shop Ltd —Dublin, County Dublin
- Full-time
- Product management
- AI
Quick apply
Head of Professional Services
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
Quick apply
14d

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Security Control Room Operator

BidvestNoonan -
Swords, County Dublin

Quick apply

Job details

Permanent | Full-time
€17.50 an hour
14 days ago

Qualifications

Analysis skills
PSA Licence
Security
IT
Communication skills

Full job description

About The Role

Security/ FM Control Room Operator

A fantastic Opportunity has arisen within Bidvest Noonan for a Security / FM Control Room Operator, who will work at our Head Office location in Swords.

You must be able to demonstrate and deliver high quality and excellent customer service to both our Clients, Management team and staff alike,

Duties as a Security/ FM Control Room Operator are but not limited to:

Duties:

Security/FM Control Room Operations

Core Responsibilities:

Safety Monitoring:
- Responsible for actively monitoring the health safety and welfare of all staff across the Security & FM Estate.

Compliance:
- To ensure that all book on calls and check calls are made by staff and to ensure that the Company policy and escalation process is followed at all times. Protect all information handled within the control room and comply with GDPR and company policies.

Incident Management:
- Acting as a first point of contact for Clients, Management, Mobile Patrol Teams and on-site Security & Staff

Communications & Decision Making:
Handle inbound and outbound calls, emails, and system notifications in a professional and timely manner. Be confident and capable to Liase with the emergency services

Rostering Support & Resource Planning
- Manage and document sick calls, updating rosters and notifying Supervisors/Managers as required.
- Assist management with rostering, shift coverage, operational planning and help reduce overtime.

Reporting:
- Log all customer queries, incidents, and service requests into the appropriate systems. Follow escalation procedures for urgent or high‑priority issues. Provide real-time updates to clients and management on ongoing incidents or service requests.

Dispatching:
- Dispatch mobile patrol units and keyholding response teams in line with procedures, including Subcontractors.

SLA Awareness:
- Track patrol progress and ensure SLA compliance. Liaise with subcontractors when required.
Attention to Detail:

- Maintain accurate logs of all dispatches, responses, and outcomes.

Technical Competencies:
- Operate telephones, CCTV, Access Control, Vehicle Tracking, Body Worn Cameras and any other systems the Company may introduce over time in order to enhance the Company’s service lines and improve efficiencies.

Conversant:
- Ability to quickly learn and memorise complex client – specific procedures.
  Procedure Knowledge:

- Maintain a deep understanding of procedures across our clients Estates

Following Instructions:
Follow and implement daily tasks assigned to you by management.

Training:
- Attend all company training and complete all training modules assigned to you by the company.

Continuous Improvements:

Support continuous improvement by identifying issues and suggesting solutions.

Job role requirements as a Security Control Room Operator

Licensing: PSA Licence - Security Guarding
Background: Have a minimum of 5 years verifiable history
Communications: Have excellent verbal and written communication skills, Have Strong Customer focus and the ability to remain calm and professional at all times even under pressure
Experience: Previous experience in the security industry, preferably Have 1+ years’ experience working within a Security Control Room / Alarm Receiving Centre or other security related environment.
Customer Focus: Have Strong Customer focus and the ability to remain calm and professional at all times even under pressure
Team Player: Be able to work alone or as part of a team
IT Skills: Competent level of IT skills in all Microsoft packages
Decision Making: Strong analytical and problem-solving skills, Have the ability to multitask
Confidentiality: Have High ethical standards with proven ability to handle highly confidential and sensitive information
Adaptability: Ability to work shifts both days, nights including weekends in a fast-paced Control room environment.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

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