School Engagement Executive
Tyro Technologies Limited —DUBLIN 8, County Dublin
- €30,000–€40,000 a year
- English
- No degree
Marketing Executive
Maples Group - Legal Services —DUBLIN 2, County Dublin
- Marketing
- Administrative experience
- Project management
- Life insurance
11h
Accounts Payable Executive
Actavo —Dublin, County Dublin
- €43,000 a year
- Microsoft Office
- Analysis skills
- IT
6h
Head of Legal
Flynn —DUBLIN 11, County Dublin
- Full-time
- Continuous improvement
- Team management
- Conflict management
Quick apply
11d
Project Director – Cost Management
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- IT
Senior Associate Director, Client Trade Operations - 12 months duration
MUFG Investor Services —Dublin, County Dublin
- Hybrid work
- No degree
- Leadership
- Annual leave
- Gym membership
Quick apply
8d
DLP Policy Lead
Primark —Dublin, County Dublin
- Analysis skills
- Communication skills
4d
Senior Manager, Channel Operations & Partner Programs
Nitro —Dublin, County Dublin
- Microsoft Excel
- Sales
- Salesforce
Quick apply
1d
Interim Chief Operations Officer/Príomhoifigeach Oibríochtaí Eatramhach
Incorporated Orthopaedic Hospital Of Ireland —Dublin, County Dublin
- Full-time
- No degree
- Rehabilitation centre
- Leadership
8d
Director of Project Controls - Data Centre Division
PM Group —Dublin, County Dublin
- Engineering
- Construction experience
- Leadership
4d
Clinical Nurse Manager 3 (Education Facilitator / Nursing Administration) SLRON06852
Health Service Executive —South Dublin, County Dublin
2d
Clinical Nurse Manager 1, St Anne's
Beaumont Hospital —Dublin, County Dublin
- Management
- Research
- No degree
4d
General Manager - Ireland (Including Statutory Directorship)
Brenntag UK Limited —Dublin, County Dublin
- Full-time
- Sales
- Analysis skills
- Manufacturing
Quick apply
13h

More jobs to discover

Find similar jobs that you might be interested in.

Marketing Executive
SnapTrip —Dublin, County Dublin
Hands-on with social, SEO, email, paid ads, and content — not just managing agencies. Produce or oversee short-form video, reels, and travel content for social…
From €6,000 a year
Quick apply
Business Development Executive (English & Mandarin)
Eterna International Limited —DUBLIN 2, County Dublin
Degree or diploma qualification in Business, Marketing, Communications, International Business or a related discipline. Pay: €36,750.00 per year.
€36,750 a year
Quick apply

I want to receive the latest job alerts for administration executive in dundrum, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

administration executive jobs near dundrum, d

Clinical Nurse Manager jobs in Dublin, County Dublin

General Manager jobs in Dublin, County Dublin

Product Owner jobs in Dublin, County Dublin

Data Center Technician jobs in Dublin, County Dublin

Chief Operating Officer jobs in Dublin, County Dublin

Senior Operations Manager jobs in Dublin, County Dublin

Clinical Nurse Manager jobs in Mallow, County Cork

Clinical Nurse Manager jobs in Killaloe, County Clare

The Skin Nurse jobs in Dublin, County Dublin

Clinical Nurse Manager jobs in County Limerick

Clinical Nurse Manager jobs in County Sligo

Clinical Specialist Medical Device jobs in Dublin, County Dublin

Medical Non Clinical jobs in Dublin, County Dublin

General Manager jobs in Blarney, County Cork

Facilities Manager jobs in Cork, County Cork

General Manager jobs in Moyles, County Monaghan

General Manager jobs in County Dublin

Talent Manager jobs in Dublin, County Dublin

Operations Manager jobs in County Galway

Product Owner jobs in Galway, County Galway

School Engagement Executive

Tyro Technologies Limited
DUBLIN 8, County Dublin

Apply Now

Job details

€30,000–€40,000 a year

Qualifications

English

Full job description

Tyro Schools are currently hiring for a School Engagement Executive to join their team.

About The Role:

Tyro is on an exciting journey to revolutionise the systems employed by schools in handling their data, workflows, and student progress. Schools face many challenges today, such as excessive workloads, limited resources, constant changes, and administrative pressures on teachers and staff. However, we firmly believe that there is a more effective approach, one that begins by equipping everyone with the right tools and technology.

We continue to develop a platform that we wholeheartedly believe in. Moreover, we have assembled a diverse team comprising experienced specialists, former educators, and passionate Edtech engineers who are committed to making a positive impact in the field. As a team we previously successfully developed Europe’s leading platform for school administration and timetabling, catering to millions of teachers, students, and parents. Tyro is the next-generation platform with greater ambitions.

Join us to help achieve our goal – enhance the lives of teachers and improve the outcome of millions of students worldwide.

We are hiring School Engagement Executives – to be based in our Dublin office – with strong and proven customer services experience, ideally for a web-based application or in a dynamic startup environment. The School Engagement Executives will build and expand upon our professional and quality support service to all Tyro customer schools and ensure customer satisfaction by meeting or exceeding internal targets and expectations.

Job Description:

Effectively resolve customer enquiries in a considerate, accurate, and timely manner via helpdesk, phone, email, and online chat.
Work alongside other teams to obtain additional information or support and manage customer expectations.
Triage incoming requests and spot trends in customer issues to flag for the wider team.
Compose thoughtful, personalised responses for a variety of customer requests.
Empathise with every aspect of the customer experience, putting customers’ needs first.
Identify, reproduce, and document bugs for our engineering teams.
Work with product and development teams to test new features and bug fixes and surface meaningful customer feedback.
Create and maintain product documentation, application notes, training manuals, and knowledge base libraries as well as ensure the accuracy of our CRM (Hubspot).
Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation.
Conducting training sessions for customers.
Make active contributions to help achieve team goals and successes.

Ideal Candidate:

You are fluent in English and are a strong, confident, and exacting writer.
You care deeply, genuinely, and passionately about customer support and about the role it plays in making a customer-centric team successful.
You have prior experience in a similar role. You know that every bit of work you do makes a real difference in making our customers happy.
You are a self-motivated, proactive team player with innovative ideas to inspire customer adoption.
You know when something is over your head and are not afraid to ask for help. You are skilled at explaining technical problems succinctly and clearly.
You exhibit diplomacy, tact, and poise under pressure when working through customer issues.
You can work with us in our office in Dublin, Ireland.

Nice to Have:

You are familiar with or have previous experience with the Irish Education system.
You have a cúpla focal as Gaeilge.
You have previously worked with customer support for a web-based application or in a dynamic startup environment.

Interview Process:

1st stage interview
2nd stage interview

Tyro is an equal opportunities organisation. Our goal is for Tyro to be a workplace that represents, celebrates, and supports people from all backgrounds, and which gives them the tools they need to thrive – whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.

What we offer:

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work every day. Get in touch to hear about all the benefits available for this role.

€30-€40k salary depending on candidate experience.

About Tyro Schools:

Tyro Schools provides a next-generation student information system (MIS) and timetabling platform for Irish schools, streamlining operations, boosting parent communication, and managing student data with features like real-time attendance, academic tracking, online payments, messaging, and AI-powered timetabling, connecting staff, students, and parents for better engagement and support. Tyro is the new way to manage schools. Powerful, and constantly evolving. Give your staff the tools to better manage students.

Apply Now

Refine Your Search

administration executive jobs in dundrum, d

School Engagement Executive

Marketing Executive

Accounts Payable Executive

Head of Legal

Project Director – Cost Management

Senior Associate Director, Client Trade Operations - 12 months duration

DLP Policy Lead

Senior Manager, Channel Operations & Partner Programs

Interim Chief Operations Officer/Príomhoifigeach Oibríochtaí Eatramhach

Director of Project Controls - Data Centre Division

Clinical Nurse Manager 3 (Education Facilitator / Nursing Administration) SLRON06852

Clinical Nurse Manager 1, St Anne's

General Manager - Ireland (Including Statutory Directorship)

More jobs to discover

I want to receive the latest job alerts for administration executive in dundrum, d

Related Searches

Explore jobs in more locations

About The Role:

Job Description:

Ideal Candidate:

Nice to Have:

Interview Process:

What we offer:

About Tyro Schools:

Jobseeker tools

Employer Tools

Browse

Stay Connected