Find Senior process engineer Jobs in Ringaskiddy, C

Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Control & Protection Engineer
NeoDyne —Cork, County Cork
- Overtime
- Microsoft Excel
- Customer service
- Engineering
Quick apply
Engineering Manager - REF: 2536b
Fingleton White —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
Senior Electrical Engineer
PM Group —Cork, County Cork
- Project management
- Electrical Engineering
- Communication skills
Major Capital Programme Contract Director
AECOM —Cork, County Cork
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
Senior EIA Consultant
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Project management
Senior Civil Engineer (Roads & Transportation)
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Civil Engineering
Senior Manager, AI & Data Science
OpenText —Cork, County Cork
- Computer Science
- Master's degree
- Analysis skills
12h

Other jobs to consider

Find your next job by exploring related positions.

Senior Project Manager
Novus Technical Services —Cork, County Cork
Assume responsibility for in‑flight projects following a structured two‑week transition period with the outgoing Sr. Project Manager.
€130,000–€135,000 a year
Quick apply
Regional Lead - Reseller Operations
Apple —Cork, County Cork
Problem Solving: A proactive, creative thinker who can identify practical ways to optimise the supply chain, manage execution details, and implement new tools.

I want to receive the latest job alerts for senior process engineer in ringaskiddy, c

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior process engineer jobs near ringaskiddy, c

Director jobs in Cork, County Cork

Entry Level Engineer jobs in Cork, County Cork

Engineering Manager jobs in County Kerry

Engineering Manager jobs in Monaghan, County Monaghan

Engineering Manager jobs in County Meath

Social Care Manager jobs in Cork, County Cork

Director Saas jobs in Dublin, County Dublin

Senior Creative Director jobs in Dublin, County Dublin

Finance Director jobs in Galway, County Galway

Media Director jobs in County Dublin

Sales Director jobs in Cork, County Cork

Programme Director jobs in Dublin, County Dublin

Senior Data Science Manager jobs in Dublin, County Dublin

Store Manager jobs in Cork, County Cork

Property Manager jobs in Dublin, County Dublin

Senior Data Science Manager jobs in Ballina, County Mayo

Senior Consultant jobs in Newcastle Upon Tyne

Senior Consultant jobs in Glasgow

Senior Customer Success Manager £70,000 jobs in London

Healthcare Consultant jobs in London

Level 2 Engineer

Ekco -
Cork, County Cork

Quick apply

Job details

Qualifications

Microsoft Windows Server
Customer service
Windows
Sonicwall
Firewall
DHCP
IT support
DNS
IT
TCP/IP
Communication skills
Intune
Time management
VPN

Full job description

About Ekco

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

️ In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland.

The Role

As a Level 2 Service Desk Engineer, you will provide advanced technical support to end users across multiple client environments. You will handle escalations from Level 1 engineers, troubleshoot more complex issues, and work closely with Level 3 engineers and senior staff for problem resolution. This role requires strong communication and time management skills, a good technical expertise, and the ability to balance multiple priorities in a fast-paced MSP environment. Opportunities: Strong professional growth development opportunities to avail off for career growth. Continuous learning and participation in training program pathways and certification are available. Exposure to large variety of dynamic IT infrastructures, new technologies and services.

Key Responsibilities

Provide 2nd-line support for escalated incidents, priority incidents and service requests.
Diagnose and resolve hardware, software, security and network issues that cannot be resolved at Level 1.
Support both Windows desktop and server environments, Microsoft 365, our internal service offerings and customer business applications.
Perform user and system administration (AD, 365 Exchange, M365, Intune, backups, security tools).
Document solutions, update knowledgebase articles, and provide feedback to improve Level 1 efficiency.
Provide support for internal network, internet services and firewall gateways (VPNs, IPVSec, DHCP, DNS, VLANs).
Assist with patching, monitoring alerts, and basic firewall/switch configuration as required.
Backup troubleshooting (Veeam, Datto)
Escalate unresolved issues to Level 3 or vendor support, ensuring proper documentation.
Identify and implement process improvements, enhance service delivery offerings
Maintain effective time management and ticket handling practices and procedures
Maintain strong customer service focus when dealing directly with end users.

Requirements

2–4 years’ experience in an IT support technician role, preferably in an MSP or internal IT team.
Strong knowledge of Windows 10/11, Windows Server, Windows Server administrative tools, and Microsoft 365.
Experience with remote monitoring and management (RMM) tools.
Experience with firewall support and administration (DELL SonicWALL preferable)
Experience in backup software and configuration
Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN).
Strong written and verbal communication skills. Excellent customer service skills.
Excellent teamwork skills and user initiative

• Innovative thinking skills and logical problem solving • Customer service focused

Relevant certifications (CompTIA+ Network+/Security+, Microsoft Associate Fundamentals, ITIL Foundation) desirable.

Quick apply

Refine Your Search

senior process engineer jobs in ringaskiddy, c

Level 2 Engineer

Control & Protection Engineer

Engineering Manager - REF: 2536b

Senior Electrical Engineer

Major Capital Programme Contract Director

Senior EIA Consultant

Senior Civil Engineer (Roads & Transportation)

Senior Manager, AI & Data Science

Other jobs to consider

I want to receive the latest job alerts for senior process engineer in ringaskiddy, c

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected