Find Acquisition function Jobs in Clonee, Mh

Senior Customer Service Adviser
Uniphar Durbin Ireland Limited —Rathcoole, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
23h
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Senior Manager, Serialization Data Operations
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Bachelor's degree
3d
Principal Oracle SCM Solution Architect
Version 1 —Dublin, County Dublin
- €90,000–€110,000 a year
- Full-time
- Hybrid work
- Oracle
- AWS
- Presentation skills
Quick apply
23h
HR Manager
Fresco —DUBLIN 8, County Dublin
- Full-time
- Hybrid work
- Spanish
- Master's degree
- Project management
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14d
Customer Sales Director
Fivetran —Dublin, County Dublin
- Hybrid work
- SQL
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- Annual leave
- Sick pay
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Project Manager, Aircraft Technical Services
Willis Lease Finance Corporation —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- No degree
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Head of Commercial Marketing
Smartbox Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- Marketing
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Specialist Capital Actuary
AXA —DUBLIN 1, County Dublin
- Microsoft Excel
- Leadership
- Communication skills
Life Insurance Apprentice
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Leaving certificate
- Bachelor's degree
- Annual leave
- Employee assistance program
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Principal Decision Scientist - Marketing
Pipedrive —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- SQL
- Mentoring
- Relocation assistance
- Annual leave
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4d
Quality/Failure Analysis Engineer
Atlas Copco Group —Dublin, County Dublin
- Engineering
- English
- Microsoft Office
- Employee assistance program
6d
HR Director, Dublin
Ipsen Manufacturing Ireland Ltd —Dublin, County Dublin
- Full-time
- Human resources
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14d
Senior Director, Planning and Resource Management
ICON Plc —Dublin, County Dublin
- Full-time
- Bachelor's degree
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6d
IM&A Go-to-Market Leader - Consulting Director
PwC —Dublin, County Dublin
- Full-time
- Business development
- Analysis skills
- Project management
Actuarial Life Manager - Hybrid
Deloitte —Dublin, County Dublin
- €93,600 a year
- Full-time
- Hybrid work
- Project management
10d
Associate Director - Environmental Health and Safety
Vantive —Dublin, County Dublin
- Remote
- Engineering
- English
- Master's degree
Internal Audit Manager
Primark —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Project management
- Leadership
Quick apply
2h
Software Engineer III (Databricks)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Oracle
- Java
- AWS
12d

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Senior Customer Service Adviser

Uniphar Durbin Ireland Limited -
Rathcoole, County Dublin

Quick apply

Job details

Full-time
23 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Organisational skills
Leadership
Communication skills

Full job description

Full-time, permanent
Working hours: 9:00am - 5:30pm
Location: Uniphar Group
Block 645, Jordanstown Drive, Greenogue Business Park, Rathcoole, Co. DublinD24 YD83Ireland
This role is fully onsite.

About the role :

Durbin Ireland is seeking an experienced Senior Customer Service Adviser to join the Specialised Distribution Team. This role is responsible for delivering best-in-class service to end-user customers and manufacturer partners while taking ownership of complex accounts, driving service performance, and supporting continuous improvement initiatives.

The Senior Customer Service Adviser will act as a key escalation point within the team, ensure operational excellence across order management and client reporting, and provide support to Key Account Management and Sales functions.

Key Responsibilities

Customer & Account Management

Manage end-to-end order processing in line with agreed SLAs and contractual requirements.
Serve as the primary escalation point for complex customer queries and issues, ensuring timely and effective resolution.
Build and maintain strong relationships with customers, manufacturer partners, and internal stakeholders.
Support Client Management and Sales teams in managing strategic and key accounts.
Contribute to client review meetings and performance discussions as required.

Operational Excellence

Ensure accurate pricing maintenance and master data management within internal systems.
Monitor KPIs and service metrics, proactively identifying and implementing corrective actions.
Produce and analyse daily, weekly, and monthly operational and client reports.
Drive process improvements to enhance efficiency, accuracy, and customer satisfaction.
Ensure full compliance with internal policies, quality standards, and contractual obligations.

Team Leadership & Support

Provide guidance and mentoring to Customer Service Advisers.
Support onboarding and training of new team members.
Promote a culture of accountability, collaboration, and continuous improvement.
Work cross-functionally with supply chain, finance, and commercial teams to achieve shared targets.

Candidate Requirements

3years’ min. experience in a customer service or client-facing operational role.
Experience managing complex accounts or operating within a distribution/logistics environment is desirable.
Strong problem-solving skills with the ability to manage escalations independently.
Advanced proficiency in Microsoft Excel; strong working knowledge of Word and PowerPoint.
Demonstrated experience working to KPIs and service level agreements.
Excellent organisational skills with strong attention to detail.
Ability to prioritise effectively and perform under pressure.

Key Competencies

Strong written and verbal communication skills across all business levels.
Customer-focused with a proactive, solutions-driven approach.
Highly organised with strong multitasking ability.
Results-oriented and self-motivated.
Collaborative team player with the ability to influence stakeholders.
Analytical mindset with a focus on continuous improvement.
Adaptable and resilient in a fast-paced environment.

Uniphar Background

Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar’s international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma

Uniphar Pharma

Pharma is a global division operating across US, Europe, APAC and MENA, bringing a range of pharma services to manufacturers across the product life cycle. We leverage this platform to provide unlicensed medicines, or medicines that are otherwise difficult to source. In addition, we commercialise launch and established brands to HCPs on behalf of pharmaceutical clients across the globe. The core to this division is providing equitable access to medicines globally.

Culture at Uniphar

From our leadership team and across all of our divisions, Uniphar lives and breathes four key culture pillars:

1.We have a People First approach, we do the right thing and take a stand for our people.

2.We foster a strong Entrepreneurial Spirit where Adaptability, Commitment & Resilience is embodied in our way of working.

3.We have a Common Purpose that connects our diversified businesses and people.

4. Finally, Trust is at the heart of how we operate.

Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses. #unipharhosted

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Refine Your Search

acquisition function jobs in clonee, mh

Senior Customer Service Adviser

Head of Commercial Sales AEI

Head of Global Regulatory Strategy, Global Regulatory Affairs

Senior Manager, Serialization Data Operations

Principal Oracle SCM Solution Architect

HR Manager

Customer Sales Director

Project Manager, Aircraft Technical Services

Head of Commercial Marketing

Specialist Capital Actuary

Life Insurance Apprentice

Principal Decision Scientist - Marketing

Quality/Failure Analysis Engineer

HR Director, Dublin

Senior Director, Planning and Resource Management

IM&A Go-to-Market Leader - Consulting Director

Actuarial Life Manager - Hybrid

Associate Director - Environmental Health and Safety

Internal Audit Manager

Software Engineer III (Databricks)

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