Find Web content Jobs in Dublin, D

Customer Care Expert - German Market (Hybrid/Remote)
Wix —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- English
- Communication skills
- Work from home
Quick apply
Partner Solutions Architect, WWPS Global ISV Partners
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Heavy lifting
- AWS
- Software development
Water Systems Design Engineer, DC Design Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Management
- Engineering
- System design
11d
Quantity Surveyor
OCS Group —DUBLIN 9, County Dublin
- Monday to Friday
- Microsoft Excel
- Analysis skills
- In-person
- Annual leave
- Employee assistance program
Quick apply
Component Recovery Specialist, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Business
8d
Software Development Manager, ICON
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Team management
- Mentoring
Security Assurance Specialist (Regulatory Operations Center), AWS Compliance & Security Assurance
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Accounting
Senior Full Stack Engineer
The Irish Times —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- AWS
- JavaScript
- Gym membership
Quick apply
1d
Director Amazon EMEA Energy & Water
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Analysis skills
Electrical Colocation Regional Engineer, Colo Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Civil Engineer , Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
Network Infrastructure Construction Quality Engineer
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Analysis skills
Physical Security Engineer (Design) , Data Center Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Data Center Security Manager, DUB South Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
4d
Principal Technical Program Manager
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- No degree
Principal Technical Program Manager
Adswizz —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Critical Infrastructure Fire Protection Engineer (Field Engineering), Data Center Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Enterprise Account Manager, AGS Ireland/NI (FSI)
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Sales
- AWS
- Presentation skills
Controls Engineer, Controls Engineer
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Software Development Manager III, Simple Email Service
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management

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Customer Care Expert - German Market (Hybrid/Remote)

Wix -
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

Work from home

Qualifications

Customer service
English
Communication skills
German

Full job description

Company Description

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 278 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level.

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.tunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Job Description

As a Customer Care Expert at Wix, you’ll be responsible for helping our over 278 million users worldwide make their online dreams a reality. We work hard for our users, and our Customer Care teams are always there to make sure problems are solved and challenges are tackled.

Provide care to our users through calls, chats and email
Get to know each user’s business goals, uncover their needs and help guide them through their journey, providing advice regarding their sites and businesses
Help users solve problems while exposing them to additional ways they can achieve their goals and succeed online
Analyze user behavior, content suitability and content relevance to determine effects on user satisfaction
Develop and maintain positive customer relations and satisfaction
Influence the way we support our users and improve it to make sure our users’ experience is the best possible
Work with all other departments and product teams, and stay aligned about users’ needs

Qualifications

Fully proficient in German and fluent English
1+ years of customer service experience (in any industry)
Located and eligible to work full time in Ireland
Proactive problem-solver who can work independently, taking initiative to seek solutions
Professional who loves helping others succeed and is curious to know what really drives users and their needs
Great communication skills that enable you to solve problems thoughtfully and effectively
Fast learner, with the ability to adapt with a can-do attitude
Tech savvy and eager to explore new technologies

Please send your CV in English.

Additional Information

We are Wix’s Customer Care Guild. We're not your typical customer support. We represent the Wix user's voice and work closely with Product to deeply understand Wix technologies and services. As part of our global organization of Customer Care, we’re responsible for building solid relationships with Wix users, uncovering their business needs, and guiding them to success. Working with us, you’ll find a friendly atmosphere, fantastic coworkers, and diverse growth opportunities in a dynamic environment. We’re spread across the globe and offer an office, remote, or hybrid work model depending on the site.

We currently have this shifts available for the role:

Monday - Friday 11am-8pm

This role is available under two flexible options:

Hybrid: Working from our Dublin office a minimum of 2 days per week, with the flexibility to work from home the remaining days.
Remote: 100% remote, available to candidates permanently residing anywhere within the Republic of Ireland.

We currently only accept applicants who are located in Ireland and eligible to work full-time in the Republic Of Ireland

Quick apply

Refine Your Search

web content jobs in dublin, d

Customer Care Expert - German Market (Hybrid/Remote)

Partner Solutions Architect, WWPS Global ISV Partners

Water Systems Design Engineer, DC Design Engineering

Quantity Surveyor

Component Recovery Specialist, Value Recovery

Software Development Manager, ICON

Security Assurance Specialist (Regulatory Operations Center), AWS Compliance & Security Assurance

Senior Full Stack Engineer

Director Amazon EMEA Energy & Water

Electrical Colocation Regional Engineer, Colo Regional Engineering

Senior Civil Engineer , Data Centre Design Engineering

Network Infrastructure Construction Quality Engineer

Physical Security Engineer (Design) , Data Center Engineering

Data Center Security Manager, DUB South Security

Principal Technical Program Manager

Principal Technical Program Manager

Critical Infrastructure Fire Protection Engineer (Field Engineering), Data Center Engineering

Senior Enterprise Account Manager, AGS Ireland/NI (FSI)

Controls Engineer, Controls Engineer

Software Development Manager III, Simple Email Service

I want to receive the latest job alerts for web content in dublin, d

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