Find Amazon Jobs in Rathmines, D

Incident Management Engineer (Portuguese/English bilingual), Incident Detection and Response
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Weekend availability
- Computer Science
- System design
- English
Partner Solutions Architect, WWPS Global ISV Partners
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Heavy lifting
- AWS
- Software development
Tech Infra Program Manager, Subsea Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Analysis skills
- Accounting
9h
Security Assurance Specialist (Regulatory Operations Center), AWS Compliance & Security Assurance
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Accounting
Health and Safety Manager , Data Center Health and Safety
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- SQL
- AWS
Design Project Engineer - Mechanical, Fleet Remediation Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- System design
- AWS
- Bachelor's degree
New Product Introduction (NPI) Coordinator, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree
7d
Water Systems Design Engineer, DC Design Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Management
- Engineering
- System design
9d
Colo Physical Security Architect, Data Center Engineering, Colocation Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction experience
Sr. Tech Infra Program Manager , Deployment Technology Integration - Support Managed Deployment
Amazon Ireland Support Services Limited - A94 —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- IT
Technical Infrastructure Program Manager, EMEA Data Center Delivery
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Bachelor's degree
ICT Design Engineer, EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- CAD
- AWS
Environmental Program Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- English
2d
Sr. Technical Program Manager, AWS Manufacturing Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- AWS
1d
Senior Machine Learning Software Development Engineer, AI Ops Integration
Amazon EU SARL, Irish Branch —Dublin, County Dublin
- Full-time
- Computer Science
- Java
- Master's degree
Principal Software Engineer, AWS Lambda
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- C++
Software Development Manager, ICON
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Team management
- Mentoring
Controls Design Engineer (EPMS), CDE
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Project management
2d
Data Center Engineering Operations Area Manager, Data Center Engineering Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- In-person
HV/MV Senior Electrical Design Engineer, AWS HVDE Design Engineering EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Microsoft Office

I want to receive the latest job alerts for amazon in rathmines, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

amazon jobs near rathmines, d

Program Manager jobs in Dublin, County Dublin

Health & Safety Manager jobs in Dublin, County Dublin

Senior Electrical Engineer jobs in Dublin, County Dublin

Incident Manager jobs in Dublin, County Dublin

Technical Program Manager jobs in Dublin, County Dublin

Principal Software Engineer jobs in Dublin, County Dublin

Machine Learning Engineer jobs in Dublin, County Dublin

Software Engineering Manager jobs in Dublin, County Dublin

Senior Program Manager jobs in Dublin, County Dublin

Controls Engineer jobs in Dublin, County Dublin

Data Center Engineer jobs in Dublin, County Dublin

Security Specialist jobs in Dublin, County Dublin

Project Engineer jobs in Dublin, County Dublin

Solution Architect jobs in Dublin, County Dublin

Design Engineer jobs in Dublin, County Dublin

Site Engineer jobs in County Kerry

Software Test Engineer jobs in Cork, County Cork

System Engineer jobs in County Donegal

System Engineer jobs in Limerick, County Limerick

System Engineer jobs in Coachford, County Cork

Incident Management Engineer (Portuguese/English bilingual), Incident Detection and Response

Amazon Web Services EMEA SARL (Irish Branch) -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

CI/CD
Operating systems
Computer Science
Lean
System design
English
Technical support
Information security
AWS
Analysis skills
Bachelor's degree
Distributed systems
Software development
Portuguese
Agile
Cloud computing
VMWare
Leadership
Communication skills

Full job description

DESCRIPTION

Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies.

The AWS Incident Detection and Response team is part of the ASPIRE organisation within AWS Support, and is dedicated to offering eligible AWS Enterprise Support customers proactive engagement and incident management to reduce the potential for failure and to accelerate recovery of critical workloads from disruption. We achieve these objectives by working closely with customers to develop runbooks and response plans customized to the context of each workload onboarded to the service. Onboarded workloads are monitored 24x7 by a team of Incident Management Engineers (IMEs) to detect and engage customers on a call bridge within 5 minutes of a critical alarm.

ABOUT YOU
Incident Management Engineers have a broad skill set with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, solid technology experience, superb business judgment, strategic account ownership and a propensity to dive deep to solve complex problems. You will also have a passion for creating/providing a world class experience for our customers. The candidate must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with customers at all levels of their organization. You must be a self-starter and able to execute at both a tactical and strategic level – with a strong attention to detail. This is a global role that requires excellent written and verbal communication skills and a passion and desire for leading the resolution of critical incidents. Your decisions are not only fundamental to helping protect our most critical customers but will help maintain the health of AWS customers worldwide.

Finally, you are passionate about technology with a desire to learn more and do more with AWS.

ABOUT THE ROLE
AWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. We are looking for an Incident Management Engineer to join our team to provide incident response and account ownership. In this position, you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers.

Please note as a follow-the-sun organisation, IMEs work the core hours of 7am-3pm UTC. Successful applicants will be required to work some weekends (Sunday to Thursday, or Tuesday to Saturday), and public holidays.

Key job responsibilities

Every day will bring new and exciting challenges that include elements of:
Drive the resolution of large scale customer impacting incidents as part of a team rotation
Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams.
Provide critical incident response/management (including leading calls with internal/external participants) for customer’s critical workloads
Contribute to Problem Records for customers
Conduct continuous real-time proactive monitoring of customer metrics
Prioritize, manage, and own emerging and developing customer issues from start to finish
Monitor and manage communications during high impact events via relevant channels
Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence
Lead projects and teams to drive operational improvements
Create and review documentation; design/influence new standard operating procedures
Identify and troubleshoot recurring platform issues and own projects to drive improvements
Mentor peers in your areas of technical and operational strength
Perform other duties as required by the organization

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

Bachelor's degree in computer science or equivalent, or experience in technical support
Experience in network and operating system support
Experience with virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen)
Experience with database administration
Experience in software development with object oriented language
Experience with continuous integration and continuous delivery
Experience in information security and compliance

PREFERRED QUALIFICATIONS

AWS certification, or Associate's degree
Knowledge of Lean methodologies
Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience working in a collaborative team environment to deliver high-quality design solutions
Knowledge of distributed systems design and implementation or equivalent
Experience performing complex business case analysis to justify technical decisions and presenting the justification to management in a high-level review

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

amazon jobs in rathmines, d

Incident Management Engineer (Portuguese/English bilingual), Incident Detection and Response

Partner Solutions Architect, WWPS Global ISV Partners

Tech Infra Program Manager, Subsea Engineering

Security Assurance Specialist (Regulatory Operations Center), AWS Compliance & Security Assurance

Health and Safety Manager , Data Center Health and Safety

Design Project Engineer - Mechanical, Fleet Remediation Engineering

New Product Introduction (NPI) Coordinator, Value Recovery

Water Systems Design Engineer, DC Design Engineering

Colo Physical Security Architect, Data Center Engineering, Colocation Regional Engineering

Sr. Tech Infra Program Manager , Deployment Technology Integration - Support Managed Deployment

Technical Infrastructure Program Manager, EMEA Data Center Delivery

ICT Design Engineer, EMEA

Environmental Program Manager

Sr. Technical Program Manager, AWS Manufacturing Operations

Senior Machine Learning Software Development Engineer, AI Ops Integration

Principal Software Engineer, AWS Lambda

Software Development Manager, ICON

Controls Design Engineer (EPMS), CDE

Data Center Engineering Operations Area Manager, Data Center Engineering Operations

HV/MV Senior Electrical Design Engineer, AWS HVDE Design Engineering EMEA

I want to receive the latest job alerts for amazon in rathmines, d

Related Searches

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Jobseeker tools

Employer Tools

Browse

Stay Connected