Find It operational governance & continuous improvement lead Jobs in Dublin, D

CRM & Data Operations Manager
AstraZeneca —Dublin, County Dublin
- Analysis skills
- Project management
- Communication skills
11d
Backend & DevOps Lead
Vodafone —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Java
- SQL
7d
EMEA Data & Digital Program Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- SQL
Education Specialist
RCPI —DUBLIN 2, County Dublin
- €67,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Work from home
Quick apply
5d
Director, Technical Services EMEA
Everpure —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Analysis skills
- Annual leave
Service Delivery Manager
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Analysis skills
Quick apply
5d
EHR Inpatient Build Team Member
UPMC —Dublin, County Dublin
- Remote
- Acute care
- Nursing
- Oracle
- Annual leave
5d
Director, RDU IT – Business Partner, Quality
Alexion Pharmaceuticals,Inc. —Dublin, County Dublin
- Bachelor's degree
- IT
- Business
6d
076.EI.26E - Finance Divisional Manager
Enterprise Ireland —Dublin, County Dublin
- €171,517 a year
- Hybrid work
- Continuous improvement
- Leadership
- Accounting
- Annual leave
- Employee assistance program
Controls Partner - Europe
Barclays —Dublin, County Dublin
- From €56,000 a year
- Communication skills
- Banking
Faculty Liaison Officer
RCPI —DUBLIN 2, County Dublin
- €42,500 a year
- Hybrid work
- Analysis skills
- No degree
- Internship
- Annual leave
- Work from home
Quick apply
7d
Senior Project Manager, GSC Business Performance & Transformation
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Master's degree
- Project management
- Annual leave
14d
Director, People Operations
Afiniti —Dublin, County Dublin
- Microsoft Excel
- Project management
- Communication skills
Digital Project Controls Director
Turner & Townsend —Dublin, County Dublin
- Full-time
- Oracle
- ERP systems
- System design
Quick apply
Director, End-to-End Technical Operations Digital Strategy & Innovation
AstraZeneca —Dublin, County Dublin
- Manufacturing
- AI
12d
Director Ideation & Growth, Optum Payment Integrity, Operations
Optum —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Continuous improvement
- No degree
11d
Technical Product Owner - Core Services
DoiT —Dublin, County Dublin
- Full-time
- Remote
- Azure
- DevOps
- AWS
Quick apply
6h
Associate Director - Environmental Health and Safety
Vantive —Dublin, County Dublin
- Remote
- Engineering
- English
- Master's degree
Senior Design Program Manager, EMEA/APAC Data Center Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- AI
Commercial Project Manager - Fixed Term Contract (Maternity Cover)
Dean Group (Ireland) —Dublin, County Dublin
- Full-time
- Hybrid work
- Hotel
- Project management
- Organisational skills
- Gym membership
- Referral programme
Quick apply
13d

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CRM & Data Operations Manager

AstraZeneca -
Dublin, County Dublin

Apply Now

Job details

11 days ago

Qualifications

Data structures
Process improvement
Analysis skills
Project management
Communication skills

Full job description

Location Dublin, Leinster, Ireland Job ID R-257034 Date posted 23/07/2026

Job Title: CRM & Data Operations Manager

Location: Dublin

Competitive salary and benefits

Introduction to role:

Are you ready to own a market-wide CRM rollout and turn data into decisive action? Do you want to see your work directly elevate field effectiveness and omnichannel engagement while supporting the journey of medicines from labs to patients?

Based at Blanchardstown Road North and reporting to the Head of Innovation & Business Excellence, you will lead the integration of commercial platforms, data visualization tools, and IT-delivered services across the Irish market. As the single point of contact for IT and the driver of new digital capability adoption, you will equip brand, omnichannel, and field teams with reliable technology and insights that sharpen decision-making and execution.

Your impact will be tangible: creating a robust CRM and data ecosystem that delivers trusted insights, supports operational excellence, and prepares the organisation for AI-enabled ways of working. Through strong data stewardship, governance, and integration across platforms, you will ensure data is structured, connected, and accessible, enabling faster decision-making, more effective customer engagement, and scalable digital innovation.

Accountabilities:

Ireland CRM Rollout & AdoptionLead the successful implementation and adoption of the new Ireland CRM, ensuring effective configuration, testing, training, and business readiness.

CRM Platform ManagementOwn and continuously improve the CRM platform, ensuring it supports business priorities, customer engagement, and operational effectiveness.

Data Governance & StewardshipMaintain high-quality customer, account, territory, and activity data through strong governance, standards, and controls.

Data Integration & ManagementConnect and manage internal and external data sources, creating a trusted and scalable commercial data foundation.

Reporting & InsightsEnable accurate reporting and dashboards that support performance management and business decision-making.

Automation & AI ReadinessDrive data structures, processes, and automation capabilities that prepare the organisation for advanced analytics and AI-enabled solutions.

Technology CoordinationAct as the key business contact for CRM and data-related platforms, working with IT, vendors, and global teams to deliver enhancements and resolve issues.

Continuous ImprovementIdentify and implement opportunities to improve data quality, system performance, efficiency, and business value.

Essential Skills/Experience:

Proven experience in CRM management, data management or commercial operations in pharma or life sciences

Data fluency and technical background

Strong project management skills with the ability to lead cross-functional initiatives

Strong technical aptitude with experience managing data, improving data quality, automating processes, and turning information into actionable business insights.

Excellent stakeholder engagement and communication skills

Desirable Skills/Experience:

Experience implementing and supporting CRM systems.

Strong data governance and data quality expertise.

Experience driving system adoption and process improvement.

Ability to automate processes and improve business efficiency.

Experience working across local and global teams.

Strong analytical and problem-solving skills.

Understanding of compliance requirements in regulated industries.

Why AstraZeneca:

Join a company where digital, data, and technology work side by side with science to speed meaningful advances to patients. You will find unexpected teams in the same room unleashing bold thinking, pairing commercial insight with cutting-edge platforms to create clarity from complexity. We value kindness alongside ambition, giving you the autonomy to lead and the support to learn. Here, your craft in CRM, analytics, and delivery does more than streamline operations—it helps the organization move faster and smarter so life-changing medicines reach the people who need them.

Call to Action:

If you are ready to build a CRM and data foundation that sharpens decisions, powers omnichannel execution, and leaves a real mark on patient impact, we want to hear from you!

Date Posted

24-Jul-2026

Closing Date

06-Aug-2026

Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.

Apply Now

Refine Your Search

it operational governance & continuous improvement lead jobs in dublin, d

CRM & Data Operations Manager

Backend & DevOps Lead

EMEA Data & Digital Program Manager

Education Specialist

Director, Technical Services EMEA

Service Delivery Manager

EHR Inpatient Build Team Member

Director, RDU IT – Business Partner, Quality

076.EI.26E - Finance Divisional Manager

Controls Partner - Europe

Faculty Liaison Officer

Senior Project Manager, GSC Business Performance & Transformation

Director, People Operations

Digital Project Controls Director

Director, End-to-End Technical Operations Digital Strategy & Innovation

Director Ideation & Growth, Optum Payment Integrity, Operations

Technical Product Owner - Core Services

Associate Director - Environmental Health and Safety

Senior Design Program Manager, EMEA/APAC Data Center Design Engineering

Commercial Project Manager - Fixed Term Contract (Maternity Cover)

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