Find It Jobs in Enniskerry, Ww

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Junior QA, IT & Digital
Brown Thomas Arnotts —Dublin, County Dublin
- Java
- Analysis skills
- JavaScript
- Store discount
- Annual leave
Desktop Support Engineer
Total IT Global —Dublin, County Dublin
- €3,000–€31,000 a month
- Full-time
Quick apply
Data Center Technician - Technical IT (contract)
Microsoft EMEA —DUBLIN 22, County Dublin
- €27–€31 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Windows
12h
Procurement Professional - IT Software
BT —Dublin, County Dublin
- Hybrid work
- Continuous improvement
- Annual leave
7d
IT Support Analyst - Protection
Royal London —Dublin, County Dublin
- Hybrid work
- Azure
- SQL
- Communication skills
- Annual leave
4d
IT Associate
CBTax —Dublin, County Dublin
- Software troubleshooting
- IT
- Communication skills
Quick apply
Category Sourcing Expert - IT Category
Verizon —Dublin, County Dublin
- Google Suite
- Microsoft Office
- Master's degree
- Annual leave
- Employee assistance program
14d
Senior D365 Business Systems Analyst
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Agile
- Manufacturing
- Referral programme
Quick apply
German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Analysis skills
Workplace Technology Lead Solution Architect
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- System design
- Bachelor's degree
Service Driver HGV - Shred-It
Stericycle —Dublin, County Dublin
- Heavy lifting
- Customer service
- Life insurance
Temp - Technical Data Solution Architect (VP)
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Hybrid work
- Computer Science
- Master's degree
- SQL
- Annual leave
Oracle Cloud Financials Solution Architect, Hybrid
Deloitte —Dublin, County Dublin
- €90,000 a year
- Full-time
- Hybrid work
- Oracle
- Business development
- Leadership
Senior Solution Architect – D365 CE
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Azure
- Customer service
- JavaScript
Quick apply
12d
Senior Solutions Architect, Ireland
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- AWS
- Analytics
Solution Architect – GraphQL
Datamatics Technologies —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Quick apply
Director, RDU IT – Business Partner, Quality
AstraZeneca —Dublin, County Dublin
- Bachelor's degree
- IT
- Business
7d
Director, RDU IT – Business Partner, Quality
Alexion Pharmaceuticals,Inc. —Dublin, County Dublin
- Bachelor's degree
- IT
- Business
7d
Partner Solutions Architect
Nebius —Dublin, County Dublin
- Remote
- Azure
- AWS
- AI
Quick apply

I want to receive the latest job alerts for it in enniskerry, ww

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it jobs near enniskerry, ww

Senior Solution Architect jobs in Dublin, County Dublin

Truck Driver jobs in Dublin, County Dublin

Solution Architect jobs in Dublin, County Dublin

IT Support jobs in Dublin, County Dublin

Business Systems Analyst jobs in Dublin, County Dublin

Senior Front End Developer jobs in Dublin, County Dublin

It jobs in Limerick, County Limerick

Senior Hr jobs in Dublin, County Dublin

Senior Marketing Executive jobs in County Dublin

Senior Procurement jobs in Dublin, County Dublin

Quality Specialist jobs in Dublin, County Dublin

Technical Program Manager jobs in Dublin, County Dublin

An Post Post Driver jobs in County Cork

Immediate Start Driver jobs in Dublin, County Dublin

Driver Driver jobs in Dundalk, County Louth

Truck Driver jobs in Thurles, County Tipperary

Truck Driver jobs in Cork Airport, County Cork

Truck Driver jobs in Greystones, County Wicklow

Truck Driver jobs in Limerick, County Limerick

Ambassador Driver jobs in Dublin, County Dublin

IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

it jobs in enniskerry, ww

IT Support Engineer - Level 2

Junior QA, IT & Digital

Desktop Support Engineer

Data Center Technician - Technical IT (contract)

Procurement Professional - IT Software

IT Support Analyst - Protection

IT Associate

Category Sourcing Expert - IT Category

Senior D365 Business Systems Analyst

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Workplace Technology Lead Solution Architect

Service Driver HGV - Shred-It

Temp - Technical Data Solution Architect (VP)

Oracle Cloud Financials Solution Architect, Hybrid

Senior Solution Architect – D365 CE

Senior Solutions Architect, Ireland

Solution Architect – GraphQL

Director, RDU IT – Business Partner, Quality

Director, RDU IT – Business Partner, Quality

Partner Solutions Architect

I want to receive the latest job alerts for it in enniskerry, ww

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected