Job Type: Ad-Hoc . Days & Evenings
Benefits:
Employee discounts over a wide range of brands, service, hotels etc.
Responsibilities:
Liaise with Bidvest Noonan Management and the National Call Centre regarding any security issues or problems
Act as an ambassador for Bidvest Noonan conducting your activities in a professional and courteous way.
Ensure that access control procedures are adhered to and escalate any issues in relation to the same.
Perform Front of house duties in an office/ banking setting.
Patrolling of building in line with onsite SOP’s
Report any security events in the onsite log
Deal with emergency situations as per Assignment Instruction
Support emergency services as required
Complete End of Shift report detailing activities conducted throughout the day
Essential Qualifications and Experience:
- ➢PSA License:
- Must hold a valid (PSA) license.
- ➢Previous Experience:
Not required
- ➢Health and Safety Training:
- Basic understanding of health and safety regulations, fire safety, and emergency procedures. Formal qualifications or certification is a plus.
- First Aid certification (desirable but not mandatory).
Key Skills and Competencies:
- ➢Patrolling and Site Security:
- Demonstrated ability to conduct regular foot patrols, ensuring the safety and security of the site and the people in it.
- Proficiency in identifying and responding to potential security risks, hazards, and breaches in protocols.
- Familiarity with alarm systems, CCTV, and other security technology to monitor site activity.
- Flexible and reliable approach to shifts, ensuring the site is always staffed appropriately.
- ➢Incident Response and Reporting:
- Capability to respond effectively to incidents, including medical emergencies, fires, or security breaches.
- Strong written and verbal communication skills to report incidents clearly and concisely.
- Ability to complete daily logs, incident reports, and documentation in a timely manner.
- ➢Relationship Skills:
- Excellent interpersonal skills, able to interact professionally with clients, staff, and visitors.
- Ability to establish and maintain positive working relationships with all stakeholders, including colleagues, management, and external service providers.
- Conflict resolution skills, with the ability to de-escalate situations effectively and professionally.
- ➢Problem-Solving and Decision Making:
- Ability to assess situations quickly and take appropriate action in line with company procedures.
- Demonstrates sound judgment, even under pressure, with a focus on maintaining the safety of personnel and property.
- ➢Professionalism and Appearance:
- Maintains a high standard of personal presentation, demonstrating professionalism at all times.
- Strong work ethic, reliability, and punctuality.
- ➢Adaptability and Teamwork:
- Ability to work as part of a team, supporting colleagues and supervisors to achieve site security goals.
- Willingness to adapt to changing priorities and tasks as necessary.
- ➢Customer Service Orientation:
- A friendly yet professional approach when dealing with visitors, staff, and contractors while maintaining the authority of the security role.
- Ability to remain calm and approachable even during busy or stressful periods, ensuring a positive experience for everyone who interacts with security.
- High level of customer service and interpersonal skills to respond to inquiries and resolve minor issues efficiently.
- ➢Front of House Security Responsibilities:
- Ability to provide a professional and welcoming presence at the front entrance, ensuring that all visitors, staff, and contractors are greeted and appropriately directed.
- Maintain access control, ensuring that only authorised personnel and visitors are granted entry, in line with site policies and procedures.
- Proficiency in monitoring and managing building access, issuing visitor passes, and maintaining an accurate log of visitors.
Desirable Attributes:
- ➢Experience in Corporate Environments:
- Familiarity with corporate premises (offices)
- ➢Additional Security Training:
- Advanced security qualifications or training (e.g., conflict management, advanced surveillance, or counter-terrorism awareness).
- ➢Technology Proficiency:
- Comfortable using security software, communication devices, and CCTV/Access control systems.
Personal Attributes:
- ➢Integrity and Trustworthiness:
- High ethical standards and a strong sense of responsibility for the safety of others and property.
- ➢Attention to Detail:
- Keen eye for potential security risks, with the ability to address issues proactively.
- ➢Resilience:
- Ability to remain calm under pressure, deal with stressful situations effectively, and adapt to the changing dynamics of the job.
Physical Requirements:
The role involves physical activity, including patrolling and standing for extended periods, so applicants should be physically fit and able to perform such duties effectively.
Personal Ambition:
We are seeking a Security Officer with a strong desire to grow and advance in their career. In this role, you will have the opportunity to expand your skill set, take on greater responsibilities, and pursue further training to enhance your expertise. We are committed to supporting your professional development and offering pathways for progression within the security industry. If you are motivated, proactive, and looking for a rewarding career where you can continuously evolve, this position provides an ideal foundation for your long-term success.
This person specification outlines the essential criteria required for a Security Officer at a corporate site, ensuring the individual is capable of maintaining site security to a high standard while fostering positive relationships with staff, clients, and visitors.
Please note that successful candidates may be subject to additional background checks conducted by the client. These checks are mandatory and will be in addition to holding a valid PSA License. Candidates must be able to provide all necessary documentation and information to facilitate this process.
