Find It Jobs in Belgard, D

Technical Support Engineer
Salesforce —Dublin, County Dublin
- Full-time
- SQL
- JavaScript
- Scripting
Senior D365 Business Systems Analyst
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Agile
- Manufacturing
- Referral programme
Quick apply
Staff Engineer for IT Automation & AI transformation (Remote)
SoSafe —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Excel
- Leadership
- Communication skills
- Referral programme
Service Desk Agent - Contractor
Atos —Dublin, County Dublin
- €29,000 a year
- Remote
- Customer service
- English
- Windows
1d
Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
3d
Operations Office - IT / IS
Allianz —Blackrock, County Dublin
- Full-time
- Computer Science
- English
- Analysis skills
Internship - IT
Abbott Laboratories —Dublin, County Dublin
- Full-time
- Engineering
- Analysis skills
- Communication skills
Service Desk Analyst
Securitas Ireland —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Analysis skills
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
9d
Head of IT - Retail Division
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Computer Science
- ERP systems
- Project management
Quick apply
Data Center Facility Manager, Operation, IT and support Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Senior Technical Support Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Spanish
- Microsoft Excel
- Management
- Annual leave
IT Trainer
IDA Ireland —Dublin, County Dublin
- €53,071–€78,059 a year
- Salesforce
- Microsoft Office
- Analysis skills
Quick apply
8d
Customer Technical Support
Elwood Roberts —Dublin, County Dublin
- €30,000–€40,000 a month
- Full-time
- Communication skills
- Retail sales
Quick apply
Technical - Helpdesk Administrator
BidvestNoonan —Swords, County Dublin
- €30,000 a year
- Full-time
- No degree
- Communication skills
Quick apply
German-Speaking Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Windows
Technical Support Engineer
Vanta —Dublin, County Dublin
- Weekend availability
- Azure
- Windows
- SQL
- Annual leave
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- No degree
- Annual leave
Sr IT Infrastructure Engineer EMEA
Qorvo —DUBLIN 8, County Dublin
- On call
- Computer Science
- English
- Windows
Senior Technical Officer (IT Network Engineer)
Trinity College Dublin —Dublin, County Dublin
- €61,736–€74,170 a year
- Full-time
7d
Technical Support Engineer
New Relic —Dublin, County Dublin
- Hybrid work
- Azure
- Customer service
- DevOps

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Technical Support Engineer

Salesforce -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

CSS
SOAP
SQL
JavaScript
REST
Scripting
Communication skills
HTML

Full job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you a technical problem-solver who excels at investigating complex software issues and guiding customers to success? We are seeking a Technical Support Engineer to be a pivotal member of our Cloud Success Group. In this role, you will apply your strong technical acumen to troubleshoot, analyze, and resolve challenges for clients utilizing Salesforce

What You'll Do

Expert Technical Investigation: Lead the investigation and resolution of complex support issues related to functionalities, integrations, APIs, and overall platform performance.
Code-Assisted Troubleshooting: Utilize your knowledge of web development concepts to read, analyze, and understand customer code (HTML, CSS, JavaScript, SQL) to pinpoint the root cause of issues, rather than writing production code.
Resolution & Guidance: Communicate clear, professional, and timely solutions, offering best-practice guidance to help customers optimise their use of the platform.
Customer Advocacy: Manage the full issue lifecycle from initial contact through resolution, ensuring an excellent and professional customer experience at every step.
Knowledge Contribution: Create and maintain high-quality technical documentation, knowledge base articles, and solution guides to empower both internal teams and external customers.

What You'll Bring
Required Technical & Support Skills

Technical Troubleshooting Experience: Proven ability to diagnose and resolve technical issues within an enterprise software, SaaS, or highly integrated system environment.
Core Technical Acumen: A solid ability to read and understand code and technical structures, specifically including:
- Practical SQL: Proven ability to write and execute intermediate-level SQL queries for data retrieval, analysis, and diagnostic troubleshooting.
- JavaScript (or similar scripting/object-oriented language)
- HTML & CSS
- Familiarity with web services, including REST/SOAP APIs.
Communication: Exceptional written and verbal communication skills, with the ability to articulate complex technical findings clearly and effectively to both technical and non-technical audiences.
Customer Focus: Experience in a customer-facing role with a strong commitment to problem resolution and service excellence.

Desired Skills (A Plus, but not required)

Direct, hands-on experience with Agentforce/Data cloud.
Familiarity with proprietary scripting languages, such as AMPScript or Server-Side JavaScript (SSJS).
Relevant Salesforce certifications

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Apply Now

Refine Your Search

it jobs in belgard, d

Technical Support Engineer

Senior D365 Business Systems Analyst

Staff Engineer for IT Automation & AI transformation (Remote)

Service Desk Agent - Contractor

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

Operations Office - IT / IS

Internship - IT

Service Desk Analyst

Head of IT - Retail Division

Data Center Facility Manager, Operation, IT and support Engineering

Senior Technical Support Engineer

IT Trainer

Customer Technical Support

Technical - Helpdesk Administrator

German-Speaking Technical Support Engineer - Elastic Cloud Storage

Technical Support Engineer

Technical Support Engineer

Sr IT Infrastructure Engineer EMEA

Senior Technical Officer (IT Network Engineer)

Technical Support Engineer

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