Find Office operations analyst i, etf & index equity emea Jobs in Park West County Dublin

Technical Docucare Associate
Xerox —Dublin, County Dublin
- IT
- In-person
- Leadership
9d
Senior Risk Analyst
U.S. Bank National Association —DUBLIN 18, County Dublin
- €64,515–€75,900 a year
- Full-time
- Finance
- Bachelor's degree
- Business
AI Data Service Operations, Safety Model Data Team Leader - Dublin
TikTok —Dublin, County Dublin
- Bachelor's degree
- No degree
- Leadership
Technical Specialist
InterSystems —Dublin, County Dublin
- Data analysis skills
- Master's degree
- SQL
Quick apply
Project Manager Analyst CL11
Accenture —Dublin, County Dublin
- Full-time
- Salesforce
- Communication skills
1d
Reengineering and Project Lead Analyst
Citi —Dublin, County Dublin
- €85,600 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
2d
Deal Administration – Analyst
ING —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- Business
- Communication skills
- Annual leave
1h
Regulatory Response Analyst, Malay - Trust & Safety
TikTok —Dublin, County Dublin
- Weekend availability
- Management
- English
- Project management
Logistics and Systems Support Program Manager
Google —Dublin, County Dublin
- €70,000–€71,500 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
3d
Revenue Analyst
LearnUpon —Dublin, County Dublin
- Sales
- Salesforce
- Analysis skills
- Annual leave
Senior Analyst - Revenue Assurance Data & Analytics
Yuno Energy —Dublin, County Dublin
- €55,000–€85,000 a year
- Full-time
- SQL
- Python
- Annual leave
- Employee assistance program
Quick apply
2d
Incident Response Senior Analyst - Dublin
CRH Group Services Ltd. —Dublin, County Dublin
- Full-time
- Azure
- Research
- AWS
Quick apply
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply
Senior Business Analyst (Contract)
Codec —Dublin, County Dublin
- Hybrid work
- Azure
- Oracle
- Bachelor's degree
Quick apply
Safety Model Operations Quality Assurance Analyst - Finnish
TikTok —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Data Analyst
Optum —Dublin, County Dublin
- Full-time
- SQL
- Bachelor's degree
- Communication skills
2d
Cloud Security Analyst
LTM —Dublin, County Dublin
- Azure
- AWS
- Scripting
Quick apply
Senior Business Analyst
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Bachelor's degree
Quick apply
CLO Deal Administrator
U.S. Bank National Association —DUBLIN 18, County Dublin
- €41,820–€49,200 a year
- Full-time
- Analysis skills
- No degree
- Organisational skills
10d
Senior Cyber Incident Response Analyst
Integrity360 —Dublin, County Dublin
- Windows

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Technical Docucare Associate

Xerox -
Dublin, County Dublin

Apply Now

Job details

Fixed term
9 days ago

Qualifications

Process improvement
IT
Leadership
Communication skills

Full job description

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

12 MONTH FULL TIME CONTRACT/ POTENTIAL TO EXTEND

PURPOSE:

To assist in the smooth operation of Xerox onsite client sites - primarily for one Dublin based account. Support the provision of a suite of on-site services to the Customer Base as required including, but not limited to, Printer Management and Helpdesk to meet individual customer specifications as part of the contingency support team within the Xerox Service Delivery Organisation.

PRIMARY RESPONSIBILITIES:

As part of the Support Team the Technical Docucare Specialist will need to have a good understanding and working knowledge of Xerox Service offerings across the client customer base. All training will be provided as needed. This is necessary in order to consistently deliver on all relevant onsite activities as outlined within individual customer contracts and SLAs. These will include – but are not limited to - some or all of the following activities:

Demonstrate a full knowledge & understanding of the range of services provided by Xerox to our customers.

Support Xerox sites in the provision of on-site services throughout the year, providing support cover for holiday, sickness and peaks in workload.

Provide to Customers the range of contracted services to include Fleet Management, Centralized Document Production, Scanning services etc. Provide additional services in line with account base growth and wider digital opportunities.

Ensure full support and management of office and production devices including break fix, consumables managements and escalation as per defined processes.

Undertake support tasks and projects as defined by the manager, for example holiday management, stock takes, and other initiatives.

Liaise with third party solution providers to ensure call log, close and management by on site team in line with defined Service Level Agreement.

Liaise with third party solution providers in order to ensure that any additional customer requirements that cannot be met by Xerox Product Portfolio, and yet are critical to a successful service provision, are met.

Engagement of Xerox analysts, engineers, third party network support and site staff as necessary (problem escalation)

Liaise with customers and provide support in relation to the utilization of Xerox equipment and services. Act as a centre of competence in relation to equipment, providing adhoc training to the Customer as required.

Support the growth of the Xerox operation on site in order to identify opportunities and highlight to the relevant Account or Service Delivery Manager and participate in revenue generating/marketing initiatives.

Support sites through involvement in account reviews, compiling data on performance against key performance levels.

Occasional travel to other locations in NI on an as required basis in order to support the wider Operation.

Participate in team meetings and work as a member of a team.

Maintain and develop onsite Service Delivery Manuals.

CANDIDATE QUALIFICIATIONS, SKILLSETS & ABILITIES:

ESSENTIAL -

Minimum of two years successful track record in a customer facing role

Highly Flexible and able to cope under pressure and in a highly dynamic environment

Basic knowledge and experience of IT

Strong Interpersonal skills

Problem solving / Process improvement skills

Able to translate customer requirements into working solutions

Ability to work on own initiative

Ability to work well as part of a team

Communication – able to effectively communicate using a range of verbal and written communication skills with end users and senior customer contacts

Especially important is the ability to communicate appropriately within a diverse multi-cultural environment and across the full range of business disciplines

Capable of working under pressure, multi-tasking and correct prioritization working proactively to deadlines

Ability to report progress in an effective and timely manner

DESIRABLE -

Understanding of a networked environment, electronic printing processes and document management and production desirable

Knowledge of Xerox Office Services and print production environments

Full Clean Drivers License

#LI-CB1

#LI-ONSITE

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Refine Your Search

office operations analyst i, etf & index equity emea jobs in park west county dublin

Technical Docucare Associate

Senior Risk Analyst

AI Data Service Operations, Safety Model Data Team Leader - Dublin

Technical Specialist

Project Manager Analyst CL11

Reengineering and Project Lead Analyst

Deal Administration – Analyst

Regulatory Response Analyst, Malay - Trust & Safety

Logistics and Systems Support Program Manager

Revenue Analyst

Senior Analyst - Revenue Assurance Data & Analytics

Incident Response Senior Analyst - Dublin

AI Engineer

Senior Business Analyst (Contract)

Safety Model Operations Quality Assurance Analyst - Finnish

Senior Data Analyst

Cloud Security Analyst

Senior Business Analyst

CLO Deal Administrator

Senior Cyber Incident Response Analyst

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