Find Strategic partner Jobs in County Cork

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Full-time
- Customer service
- English
- Analysis skills
Senior Engineering Manager- Maintenance
Hovione —Cork, County Cork
- Engineering
- Maintenance
- English
Product Manager - Data Center White Space (EMEA)
Eaton —Cork, County Cork
- Marketing
- Engineering
- English
8d
Principal Product Manager
SolarWinds —Cork, County Cork
- Analysis skills
- Product management
- Mentoring
Quick apply
Senior Production Manager
Kerry —Carrigaline, County Cork
- Continuous improvement
- Manufacturing
- Leadership
- Annual leave
- Employee assistance program
Business Development Representative (BDR) – Cork (Hybrid) - Data Solutions (DS) | EMEA - German-speaking
Quest Software —Cork, County Cork
- From €36,626 a year
- Full-time
- English
- Communication skills
10d
Business Development Representative (BDR) – Cork (Hybrid) - Identity & Security (IS) | EMEA - German-speaking
Quest Software —Cork, County Cork
- From €36,626 a year
- Full-time
- English
- Communication skills
10d
BIM Lead (Large Projects)
PM Group —Cork, County Cork
- AutoCAD
- Leadership
- Communication skills
Manager, Site Reliability Engineering - Storage Layer Service
MongoDB —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Azure
- AWS
Packaging Engineer: EOL (Contract to Mid - End of 2029)
Danone —Macroom, County Cork
- Full-time
- Project management
- No degree
- Leadership
9d
Salesforce IT Product Owner
Johnson Controls —Cork, County Cork
- Full-time
- Azure
- Computer Science
- Sales
14h
Senior HR Executive (6-months Contract)
Skechers Ireland —Little Island, County Cork
- Full-time
- Microsoft Office
- Human resources
- In-person
- Annual leave
Quick apply
8d
Packaging Engineering Lead (Contract until Dec 31st 2029)
Danone —Macroom, County Cork
- Full-time
- Project management
- No degree
- Leadership
9d
Principal EIA Consultant
AtkinsRéalis —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Project management
11d
Customer Resilience Manager
Rubrik Security Cloud —Cork, County Cork
- Bachelor's degree
- Leadership
- Communication skills
3d
AWS Expert
Citco —Cork, County Cork
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Corporate Counsel
SolarWinds —Cork, County Cork
- Sales
- AI
Quick apply
Business Development Representative (BDR) – Cork (Hybrid) - Identity & Security (IS) | EMEA - Benelux/Nordic-speaking
Quest Software —Cork, County Cork
- From €36,626 a year
- Full-time
- English
- Communication skills
10d
Supply Demand Planner - Retail Fulfilment Operations
Apple —Cork, County Cork
- Analysis skills
- No degree
- Business
22h
Head of Maintenance
Glennon Brothers —Fermoy, County Cork
- Engineering
- Maintenance
- Continuous improvement
Quick apply
11d

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German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Dell Technologies -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Kubernetes
Vendor management
Customer service
CCNA
English
Analysis skills
Bachelor's degree
VMWare
Linux
Communication skills
vSphere
German

Full job description

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Senior Technical Support Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Technical Support Engineer, you will be truly rewarded for working with some very high-profile and strategic customers and partners globally. Join Dell Technologies and you will work in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates.

Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals. The Senior Engineer position is to provide support for Dell Technologies, ECS Division. Customers represent a broad range of Enterprise, Government and Vertical markets. Support open cases through multiple channels such as phone, email and online channels. The successful candidate will have excellent customer relations, communication, problem identification, troubleshooting skills and a strong technical background in multiple areas as detailed below.

You will:

Apply advanced technical expertise using standard operating and diagnostic procedures to resolve standard to complex level issues; identify, document and escalate customer issues to senior resources.
Identify and interpret interoperability and support matrices; identify, creates and deliver timely and highly focused training programs and/or serviceability enhancements within the Field and Remote technical support departments.
Maintain a “closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status.
Be responsible for sharing all acquired knowledge concerning problem resolutions; lead efforts in facilitating problem re-creation and failure analysis systems level issues.
Contribute to centralized problem identification and resolution databases; may have senior-level tasks similar to Engineering for assigned product and skills and assist junior engineers on complex cases and elevated engagements.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

5+ years of relevant experience in a professional role with a Bachelor’s degree or the additional equivalent experience
Strong working knowledge of two or more of the following; VMware (vSAN, vSphere, VCF, NSX), Linux, Enterprise Networking (Dell Networking, Cisco), Backup/Archiving knowledge, Engineering-level certifications, such as: CCNA/CCIE, VCP, VCAP, RHCE
Fluency in German and English with excellent communication, interpersonal, and customer service skills.
Ability to work in a team environment and independently. Analytical ability, communication skills and detail oriented.
Vendor management skills.

Desirable Requirements

Knowledge of Kubernetes
Coding skills

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.

Apply Now

Refine Your Search

strategic partner jobs in county cork

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Senior Engineering Manager- Maintenance

Product Manager - Data Center White Space (EMEA)

Principal Product Manager

Senior Production Manager

Business Development Representative (BDR) – Cork (Hybrid) - Data Solutions (DS) | EMEA - German-speaking

Business Development Representative (BDR) – Cork (Hybrid) - Identity & Security (IS) | EMEA - German-speaking

BIM Lead (Large Projects)

Manager, Site Reliability Engineering - Storage Layer Service

Packaging Engineer: EOL (Contract to Mid - End of 2029)

Salesforce IT Product Owner

Senior HR Executive (6-months Contract)

Packaging Engineering Lead (Contract until Dec 31st 2029)

Principal EIA Consultant

Customer Resilience Manager

AWS Expert

Corporate Counsel

Business Development Representative (BDR) – Cork (Hybrid) - Identity & Security (IS) | EMEA - Benelux/Nordic-speaking

Supply Demand Planner - Retail Fulfilment Operations

Head of Maintenance

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