Find Senior software Jobs in Midleton, C

Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Manager, Executive Experiences & Operations
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Communication skills
14d
MES Engineer
INDEFF —Cork, County Cork
- Computer Science
- Engineering
- SQL
Corporate Counsel
SolarWinds —Cork, County Cork
- Sales
- AI
Quick apply
Quantity Surveyor
Lanstephen —Cork, County Cork
- Full-time
- Analysis skills
- Project management
- IT
- Annual leave
Quick apply
Senior Manager, Martech Transformation
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Marketing
- AWS
14d
Electrical Project Engineer
Tetra Tech —Cork, County Cork
- Holidays
- AutoCAD
- Microsoft Office
- No degree
DCS Engineer Foxboro
Cognizant —Cork, County Cork
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Communication skills
7d
IT Project Manager
G MASS —Cork, County Cork
- Hybrid work
- Computer Science
- English
- Analysis skills
Quick apply
Associate - Marine & Coastal
Ayesa —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Business development
- Project management
- Annual leave
- Employee assistance program
Quick apply
Senior Automation & Controls Engineer
Glanua —Cork, County Cork
- Full-time
- System design
- English
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
Senior Principal Analog / Mixed-Signal Design Engineer
Analog Devices —Cork, County Cork
- Day shift
- Master's degree
- Electrical Engineering
Senior AI/ML Engineer
Tigera —Cork, County Cork
- Writing skills
- AI
- Communication skills
Quick apply
Intermediate Quantity Surveyor
Vision Contracting —Cork, County Cork
- Full-time
- Analysis skills
- Organisational skills
- Contracts
Quick apply
7d
Senior Project Scheduler
PSC Biotech —Cork, County Cork
- Full-time
- No degree
- Communication skills
Lead Contract Manager (Spanish & Italian speaker)
HubSpot —Cork, County Cork
- Remote
- Spanish
- English
- Mentoring
Quick apply
Site Manager
Vision Contracting —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
Principal Engineer - Digital Design
Microchip Technology —Cork, County Cork
- Full-time
- Engineering
- System design
- Bachelor's degree
Senior Electrical Engineer
PM Group —Cork, County Cork
- Project management
- Electrical Engineering
- Communication skills
Senior Product Security Engineer, Server
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- AWS
- C++

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Level 2 Engineer

Ekco -
Cork, County Cork

Quick apply

Job details

Qualifications

Microsoft Windows Server
Customer service
Windows
Sonicwall
Firewall
DHCP
IT support
DNS
IT
TCP/IP
Communication skills
Intune
Time management
VPN

Full job description

About Ekco

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

️ In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland.

The Role

As a Level 2 Service Desk Engineer, you will provide advanced technical support to end users across multiple client environments. You will handle escalations from Level 1 engineers, troubleshoot more complex issues, and work closely with Level 3 engineers and senior staff for problem resolution. This role requires strong communication and time management skills, a good technical expertise, and the ability to balance multiple priorities in a fast-paced MSP environment. Opportunities: Strong professional growth development opportunities to avail off for career growth. Continuous learning and participation in training program pathways and certification are available. Exposure to large variety of dynamic IT infrastructures, new technologies and services.

Key Responsibilities

Provide 2nd-line support for escalated incidents, priority incidents and service requests.
Diagnose and resolve hardware, software, security and network issues that cannot be resolved at Level 1.
Support both Windows desktop and server environments, Microsoft 365, our internal service offerings and customer business applications.
Perform user and system administration (AD, 365 Exchange, M365, Intune, backups, security tools).
Document solutions, update knowledgebase articles, and provide feedback to improve Level 1 efficiency.
Provide support for internal network, internet services and firewall gateways (VPNs, IPVSec, DHCP, DNS, VLANs).
Assist with patching, monitoring alerts, and basic firewall/switch configuration as required.
Backup troubleshooting (Veeam, Datto)
Escalate unresolved issues to Level 3 or vendor support, ensuring proper documentation.
Identify and implement process improvements, enhance service delivery offerings
Maintain effective time management and ticket handling practices and procedures
Maintain strong customer service focus when dealing directly with end users.

Requirements

2–4 years’ experience in an IT support technician role, preferably in an MSP or internal IT team.
Strong knowledge of Windows 10/11, Windows Server, Windows Server administrative tools, and Microsoft 365.
Experience with remote monitoring and management (RMM) tools.
Experience with firewall support and administration (DELL SonicWALL preferable)
Experience in backup software and configuration
Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN).
Strong written and verbal communication skills. Excellent customer service skills.
Excellent teamwork skills and user initiative

• Innovative thinking skills and logical problem solving • Customer service focused

Relevant certifications (CompTIA+ Network+/Security+, Microsoft Associate Fundamentals, ITIL Foundation) desirable.

Quick apply

Refine Your Search

senior software jobs in midleton, c

Level 2 Engineer

Manager, Executive Experiences & Operations

MES Engineer

Corporate Counsel

Quantity Surveyor

Senior Manager, Martech Transformation

Electrical Project Engineer

DCS Engineer Foxboro

IT Project Manager

Associate - Marine & Coastal

Senior Automation & Controls Engineer

Senior Principal Analog / Mixed-Signal Design Engineer

Senior AI/ML Engineer

Intermediate Quantity Surveyor

Senior Project Scheduler

Lead Contract Manager (Spanish & Italian speaker)

Site Manager

Principal Engineer - Digital Design

Senior Electrical Engineer

Senior Product Security Engineer, Server

I want to receive the latest job alerts for senior software in midleton, c

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