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Business Manager
ELEMIS —Kildare, County Kildare
- €48,000–€53,800 a year
- Full-time
- Leadership
- Employee assistance program
Quick apply
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Business Manager

ELEMIS -
Kildare, County Kildare

Quick apply

Job details

Permanent | Full-time
€48,000–€53,800 a year

Benefits

Bike to work scheme
Company pension
Employee assistance program

Qualifications

Leadership

Full job description

Description

This is a rare opportunity to take full ownership of one of our highest-performing UK&I location at Kildare Village — leading a high-volume, premium retail environment with both retail and treatment revenue streams.

At ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are a global British luxury skincare brand and proud B Corp, combining cutting-edge science with natural ingredients to deliver exceptional skincare and spa experiences worldwide.

The Opportunity
As Business Manager, you will run your store like your own business — driving commercial performance, elevating client experience, and leading a team of 6 to deliver best-in-class results. You will lead and inspire your team to deliver exceptional sales performance and luxury client experiences.

Taking full ownership of the ELEMIS store, you will drive growth across treatments and retail through strong leadership, strategic thinking, and meaningful relationship building.

This role is ideal for a commercially driven Store Manager or Flagship Manager who thrives in a fast-paced, premium retail environment

What You Will Do

Take full accountability for overall store performance, ensuring targets are consistently achieved or exceeded
Analyse sales data to identify trends, opportunities, and actions to drive growth
Develop plans to increase footfall, retention, and average transaction value (ATV)

Lead and develop your team

Inspire, coach, and develop a high-performing team aligned to ELEMIS Flagship standards
Conduct regular 1:1s, performance reviews, and structured development plans
Foster a culture of continuous learning through training, coaching, and product education
Monitor engagement, motivation, and performance, addressing opportunities proactively
Create effective rotas that balance business needs with development opportunities

Deliver treatment excellence

Champion exceptional treatment standards aligned to luxury spa expectations
Support smooth day-to-day operations of treatment spaces
Ensure the highest standards of hygiene, professionalism, and compliance
Oversee the end-to-end client journey, driving satisfaction, retention, and loyalty
Monitor KPIs, feedback, and usage to continuously improve treatment performance

Build and nurture relationships

Deliver exceptional consultations and personalised client experiences
Drive a strong clienteling culture with follow-ups and tailored skincare journeys
Plan and execute events and activations to grow engagement and brand awareness
Build strong partnerships with Flagship stakeholders, acting as a trusted brand ambassador
Identify opportunities to enhance visibility, collaboration, and commercial success

Drive store and brand excellence

Maintain premium standards across merchandising, presentation, and hygiene
Oversee stock management, audits, and accurate product handling
Lead promotional activity and in-store initiatives to maximise brand impact

Work sustainably and responsibly

Embed ELEMIS sustainability goals into all operational decisions
Support initiatives that reduce waste and environmental impact

Who You Are

An experienced leader within a target driven environment
Commercially driven with a proven track record of delivering results
Skilled in coaching, developing, and motivating high-performing teams
Confident using data and insights to drive decision-making
Passionate about delivering exceptional client experiences
A strong relationship builder, able to influence stakeholders at all levels
Highly organised with excellent operational and planning skills
Committed to inclusivity, collaboration, and continuous improvement

What We Offer

Generous staff discount on ELEMIS products and spa treatments, plus L’OCCITANE Group brands
Enhanced parental leave policies
Income Protection and Life Assurance
27 days holiday plus your birthday off
Company pension scheme
Employee Assistance Programme
Cycle to Work Scheme, Season Ticket Loan, and service awards
Structured leadership and product training programmes
Ongoing development and career progression opportunities
A supportive, inclusive environment where you can thrive
The opportunity to make a visible commercial and leadership impact

About ELEMIS
Our People Commitments

Justice, Equity, Diversity and Inclusion are central to our People Strategy. We are committed to building a fair, inclusive and respectful workplace where everyone feels they belong and can thrive.

We embed this commitment through inclusive hiring and progression practices, clear policies that promote equity and zero tolerance for discrimination and regular review of our people data to identify and address gaps in representation and experience. We invest in inclusive leadership, equipping our managers with the skills and accountability to foster psychologically safe, respectful and high-performing teams.

We provide channels for open dialogue, including confidential Speak Up mechanisms, to ensure concerns can be raised safely and addressed appropriately. Through ongoing learning, inclusive behaviours and shared accountability across all levels of the organisation, we empower our people to be themselves, innovate and fulfil their potential. Together, we belong.

Pay: €48,000.00-€53,800.00 per year

Work Location: In person

Quick apply

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