Find Engineer 3, query execution Jobs in Midleton, C

Technical Support Engineer
Zoom —Cork, County Cork
- €47,800–€76,500 a year
- Full-time
- No degree
- Communication skills
1d
Senior Software Engineer, Windows/Desktop Applications - Cork, Ireland
Speechify —Cork, County Cork
- €30,000–€120,000 a year
- Remote
- Doctoral degree
- Windows
- C++
1d
Senior Linux/MAC Software Engineer
Forcepoint International Technology Limited —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Quick apply
Senior Engineer, Embedded Software
Analog Devices —Cork, County Cork
- Full-time
- System design
- Master's degree
- Bachelor's degree
2d
Electrical Design Engineer - Substations
Actavo —Cork, County Cork
- €55,000–€75,000 a year
- AutoCAD
- Electrical Engineering
- Employee assistance program
- Referral programme
11d
Associate Director - Mechanical
EDC Engineering Design Consultants LTD. —Cork, County Cork
- Overtime
- Hybrid work
- Master's degree
- Team management
- Leadership
- Annual leave
- Work from home
Quick apply
MES VALIDATION ENGINEER
Réalta Technologies (RT) —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- No degree
3d
Hardware Design Engineer II
Advanced Energy Industries, Inc. —Cork, County Cork
- Doctoral degree
- Master's degree
- Bachelor's degree
Owner Engineer - Transmission Project Development
ESB —Wilton, County Cork
- €49,000–€56,000 a year
- Full-time
- Engineering
Senior C++ Software Engineer - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- CAD
- Employee stock purchase plan
2d
EHS Manager
PepsiCo —Cork, County Cork
- Engineering
- Master's degree
- Bachelor's degree
R&D Technician
Alcon —Cork, County Cork
- Full-time
- Engineering
- No degree
DELTAV AUTOMATION ENGINEER
Réalta Technologies (RT) —Cork, County Cork
- Full-time
- Communication skills
Analog / Mixed-Signal Sensor IP Design Engineer.
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- Master's degree
- Employee stock purchase plan
Senior Principal Analog / Mixed-Signal Design Engineer
Analog Devices —Cork, County Cork
- Day shift
- Master's degree
- Electrical Engineering
Senior MES Recipe Author
Cognizant —Cork, County Cork
- Full-time
- Hybrid work
- Communication skills

More jobs to discover

Find similar jobs that you might be interested in.

Senior Software Engineer, Windows/Desktop Applications - Cork, Ireland
Speechify —Cork, County Cork
Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio…
€30,000–€120,000 a year
1d
Software Security Operations Engineer, Senior - Cork, Ireland
Qualcomm —Cork, County Cork
A gateway to Europe, Cork airport provides access to almost 50 international destinations including transatlantic air routes. What we are looking for:

I want to receive the latest job alerts for engineer 3, query execution in midleton, c

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

engineer 3, query execution jobs near midleton, c

Senior Software Engineer jobs in Cork, County Cork

Environmental Health Safety Officer jobs in Cork, County Cork

Automation Engineer jobs in Cork, County Cork

R&D Engineer jobs in Cork, County Cork

Validation Engineer jobs in Cork, County Cork

Technical Support Engineer jobs in Cork, County Cork

Signalling Engineer jobs in Dublin, County Dublin

Senior Engineer jobs in Dublin, County Dublin

Entry Level Engineer jobs in Dublin, County Dublin

Software Sales jobs in Dublin, County Dublin

Senior Software Engineer jobs in Dublin, County Dublin

Senior Software Engineer jobs in Limerick, County Limerick

Visa Sponsorship, Network Engineer jobs in Dublin, County Dublin

Project Engineer jobs in Cork, County Cork

Software Engineer jobs in Dundalk, County Louth

Field Service Engineer jobs in County Dublin

Software Engineer jobs in Dublin 22, County Dublin

Software Engineer jobs in Waterford, County Waterford

Software Engineer jobs in Limerick, County Limerick

Health Safety jobs in Portarlington, County Laois

Technical Support Engineer

Zoom -
Cork, County Cork

Apply Now

Job details

Full-time
€47,800–€76,500 a year
1 day ago

Qualifications

CCNA
Firewall
VoIP
Communication skills

Full job description

R19435

Cork, County Cork, Ireland

Customer Services

Full time

What you can expect
As part of Zoom's Tier 2 Technical Support Team, based in Cork, Ireland, you will specifically support ourEnterprise customers. By developing and maintaining strategic partnerships, the Technical Support Engineer ensures the customers' success with Zoom products and services, and delivers customer satisfaction and happiness.

About the Team
The Technical Support Engineering team plays a crucial role in consistently delivering and improving an exemplary customer experience from Zoom. We build relationships, drive resolution on technical issues and act as dedicated technical support for customers.

We provide our customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence.

This role is based in Cork, Ireland, and will require commute into office 3 times a week.

Responsibilities

Assigning to cases arriving in queue with vigor and manage multiple cases effectively.
Taking ownership and resolve cases in Tier 2 Support technology domains
Being accountable to deliver the best time to resolution in support of our customers
Contributing to organizational success by meeting individual goals and metrics
Communicating promptly and consistently with customers, prioritizing urgent requests
Maintaining proficiency with Zoom products, features, troubleshooting tools, and best practices
Being flexible and available for after-hours or on-call support when needed
Creating documentation and training materials for internal and external support.

What we're looking for

Possess a CCNA, Network+, or SSCA SIP credential or equivalent experience
Demonstrate Solid background in CCaaS/VoIP is essential.
Have a proven recent track record (5 - 7 Yrs) in a Technical Support role
Have the ability to manage a high volume of complex cases, calls, and chats in a fast-moving environment
Learn complex technical and platform knowledge quickly and use it effectively
Be customer-focused with natural and effective communication skills
Be highly assured and proactive in calling and collaborating with customer contacts.
Have a good understanding of network firewalls, switches, systems, and troubleshooting tools

Salary Range or On Target Earnings:

Minimum:

€47,800.00

Maximum:

€76,500.00

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.

Apply Now

Refine Your Search

engineer 3, query execution jobs in midleton, c

Technical Support Engineer

Senior Software Engineer, Windows/Desktop Applications - Cork, Ireland

Senior Linux/MAC Software Engineer

Senior Engineer, Embedded Software

Electrical Design Engineer - Substations

Associate Director - Mechanical

MES VALIDATION ENGINEER

Hardware Design Engineer II

Owner Engineer - Transmission Project Development

Senior C++ Software Engineer - Cork, Ireland

EHS Manager

R&D Technician

DELTAV AUTOMATION ENGINEER

Analog / Mixed-Signal Sensor IP Design Engineer.

Senior Principal Analog / Mixed-Signal Design Engineer

Senior MES Recipe Author

More jobs to discover

I want to receive the latest job alerts for engineer 3, query execution in midleton, c

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected