Find It Jobs in Malahide County Dublin

Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Field Based IT and Cyber Security BDM
Yellowcom Ltd —Dublin, County Dublin
- €40,000–€85,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick apply
8d
Data Center Technician - Technical IT (contract)
Microsoft EMEA —DUBLIN 22, County Dublin
- €27–€31 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Windows
7h
IT Service Engineer
Pluralsight —Dublin, County Dublin
- Full-time
- In-person
- Annual leave
21h
Procurement Professional - IT Software
BT —Dublin, County Dublin
- Hybrid work
- Continuous improvement
- Annual leave
7d
IT Support Analyst - Protection
Royal London —Dublin, County Dublin
- Hybrid work
- Azure
- SQL
- Communication skills
- Annual leave
4d
Technical Support Engineer
New Relic —Dublin, County Dublin
- Hybrid work
- Azure
- Customer service
- DevOps
IT Support Analyst - Pensions
Royal London —Dublin, County Dublin
- Analysis skills
- Communication skills
- Annual leave
4d
Senior Associate, IT, Network Engineer (Fixed Term Contract - 12 Month)
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
Quick apply
Business Systems Analyst – HR Platforms
Fresenius Medical Care —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- Project management
12d
IT Graduate (12-month FTC)
Arthur Cox —DUBLIN 2, County Dublin
- Overtime
- Azure
- Computer Science
- Customer service
- Annual leave
Quick apply
14d
Information Security IT Operations Specialist
Skillnet Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- AI
Quick apply
7d
Sourcing Specialist - CST IT Sourcing
Verizon —Dublin, County Dublin
- Google Suite
- Data analysis skills
- Microsoft Office
4d
Helpdesk Assistant Team Leader
Mitie —Dublin, County Dublin
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Level 3 Senior Network Engineer
ICON Plc —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
Senior Recruiter-IT FTC 12-18 months
Cielo —Dublin, County Dublin
- Full-time
- Remote
- Bachelor's degree
- Human resources
- Recruiting
Quick apply
Head of IT - Retail Division
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Computer Science
- ERP systems
- Project management
Quick apply
14d
Service Desk Administrator
Tomorrows World —DUBLIN 12, County Dublin
- €33,000–€36,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
8h
Senior D365 Business Systems Analyst
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Agile
- Manufacturing
- Referral programme
Quick apply
Lecturer in IT Essentials
City Education Group —Dublin, County Dublin
- Part-time
- Computer Science
- No degree
- IT
2d

I want to receive the latest job alerts for it in malahide county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it jobs near malahide county dublin

Technical Support Engineer jobs in Dublin, County Dublin

Sourcing Specialist jobs in Dublin, County Dublin

Senior Network Engineer jobs in Dublin, County Dublin

IT Support jobs in Dublin, County Dublin

Business Systems Analyst jobs in Dublin, County Dublin

IT Security Specialist jobs in Dublin, County Dublin

IT Engineer jobs in Dublin, County Dublin

Cybersecurity Specialist jobs in Dublin, County Dublin

Lecturer jobs in Dublin, County Dublin

Junior Electrical Engineer jobs in Dublin, County Dublin

Technical Support Engineer jobs in Carlow, County Carlow

Technical Support Engineer jobs in Cork, County Cork

It Support jobs in Monaghan, County Monaghan

Work From Home Customer Service jobs in Cork, County Cork

Aim Support jobs in Cork, County Cork

Customer Service jobs in Dundalk, County Louth

Order Management Specialist jobs in Cork, County Cork

Candidate Clinical Nurse Specialist jobs in Dublin, County Dublin

It Field Engineer jobs in Dublin, County Dublin

Head Office jobs in Dublin, County Dublin

Desktop & Site Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

it jobs in malahide county dublin

Desktop & Site Support Engineer

Field Based IT and Cyber Security BDM

Data Center Technician - Technical IT (contract)

IT Service Engineer

Procurement Professional - IT Software

IT Support Analyst - Protection

Technical Support Engineer

IT Support Analyst - Pensions

Senior Associate, IT, Network Engineer (Fixed Term Contract - 12 Month)

Business Systems Analyst – HR Platforms

IT Graduate (12-month FTC)

Information Security IT Operations Specialist

Sourcing Specialist - CST IT Sourcing

Helpdesk Assistant Team Leader

Level 3 Senior Network Engineer

Senior Recruiter-IT FTC 12-18 months

Head of IT - Retail Division

Service Desk Administrator

Senior D365 Business Systems Analyst

Lecturer in IT Essentials

I want to receive the latest job alerts for it in malahide county dublin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected