Find Front office manager Jobs in Kill, Ke

Front Office Manager
Dean Group (Ireland) —Dublin, County Dublin
- Weekend availability
- Customer service
- Hotel
- Supervising experience
- Annual leave
- Gym membership
Quick apply
Front Office Assistant Manager
The Johnstown Estate —Enfield, County Meath
- Weekend availability
- Customer service
- Hotel
- Leadership
Quick apply
Cluster Reservations Manager - The Johnstown Estate & Trim Castle Hote...
The Johnstown Estate —Enfield, County Meath
- Full-time
- Hospitality
- Hotel
- In-person
Quick apply
8d
Assistant Property Manager - PBSA (Stoneybatter Place)
Mezzino (Ireland) Ltd - Brickworks —Dublin, County Dublin
- €29,000–€32,000 a year
- Weekend availability
- No degree
- Hotel experience
Quick apply
Implementation Manager (German or Dutch)
Rippling —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Google Suite
- Salesforce
- English
Head of Aviation KYC Onboarding Premium Services
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Resident Experience Associate
CompassRock International —Dublin, County Dublin
- Weekend availability
- Microsoft Outlook
- Customer service
- Microsoft Office
- Sick pay
Quick apply
Hotel Duty Manager
The Keadeen Hotel —The Curragh, County Kildare
- €34,000–€37,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Store discount
- Employee assistance program
Quick apply
12d
Cluster Reservations Executive
The Grafton Hotel —Dublin, County Dublin
- €31,200 a year
- Full-time
- Communication skills
- Hotel experience
Quick apply
Head of Professional Services
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
Quick apply
5d
Operations Assistant
Ingenious Media —DUBLIN 12, County Dublin
- €28,000–€32,000 a year
- Full-time
- English
- No degree
- In-person
- Work from home
Quick apply
10d
Vice President, Employee & Manager Experience
Okta —Dublin, County Dublin
- €200,000–€275,000 a year
- AI
- Leadership
- Communication skills
- Annual leave
10d
Senior Project Manager
EMR Integrated Solutions —Dunboyne, County Meath
- €65,487–€68,761 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
Quick apply
12d
Operations Manager
The Grafton Hotel —Dublin, County Dublin
- €60,000–€70,000 a year
- Full-time
- Management
- Hotel
- Leadership
Quick apply
3d
Duty Manager
The Grafton Hotel —Dublin, County Dublin
- €35,000–€37,500 a year
- Full-time
- Hotel
- Hotel experience
- Employee discount
Quick apply
Credit Policy Manager (Mortgage)
Revolut —Dublin, County Dublin
- €3,800–€4,800 a month
- Full-time
- Remote
- Master's degree
- SQL
- Bachelor's degree
Group Skills & Standards Trainer
Dalata —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Hospitality
- Hotel
- Employee assistance program
Quick apply
11d
Assistant Front Office Manager
The Address Citywest —Dublin, County Dublin
- Weekend availability
- Organisational skills
- Front desk
- Guest services
Quick apply
3d
Administrative Assistant & Support Officer
New Communities Partnership NCP —Dublin, County Dublin
- €25 an hour
- Part-time
- Microsoft Office
- Administrative experience
- No degree
Quick apply
5d
Information Technology Cross-Function Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Annual leave

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Front Office Manager

Dean Group (Ireland) -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Bike to work scheme
Annual leave
Food allowance
Gym membership
Referral programme

Qualifications

Customer service
Supervising experience
Front desk
Guest services
Leadership
Communication skills
Hotel experience

Full job description

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We are currently seeking an experienced Front Office Manager to join the team in The Dean Docklands. If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you!

Key Areas

Guest Reception & Service Excellence
Team Leadership & Development
Operational Efficiency
Guest Satisfaction & Problem Resolution
Financial Management
Health, Safety & Compliance
Collaboration with Senior Management
Staff Scheduling & Resource Management
Performance Monitoring & Reporting
Training & Development Support

Job Purpose

The Front Office Manager ensures smooth and efficient front office operations, delivering an exceptional guest experience from arrival to departure. This role leads the front office team, manages guest services, and works with other departments to optimise operations, drive revenue, and uphold brand standards.

Role Responsibilities

Guest Reception & Service Excellence

Oversee front desk operations, ensuring seamless check-in/out.
Maintain visibility in the lobby, ensuring guests receive a warm, professional welcome.
Uphold service standards in line with brand values.
Respond promptly to guest requests and special needs.

Team Leadership & Development

Lead, coach, and motivate the front office team.
Deliver ongoing training on guest service, systems, and standards.
Conduct performance reviews, managing probation and performance issues.
Foster a collaborative, professional work environment.

Operational Efficiency

Coordinate with reservations, housekeeping, and maintenance for smooth operations.
Ensure accuracy in reservations, room allocations, and billing.
Implement efficient systems and processes.
Monitor workflow to manage arrivals, departures, and in-house needs.

Guest Satisfaction & Problem Resolution

Act as primary contact for guest complaints, resolving issues professionally.
Monitor guest feedback, implementing improvements where needed.
Promote a guest-first culture across the team.

Financial Management

Monitor budgets and control expenses to achieve targets.
Oversee billing accuracy, cash handling, and compliance.
Work with revenue teams on rates and occupancy.
Provide regular performance and revenue reports.

Health, Safety & Compliance

Ensure compliance with all safety and guest security regulations.
Inspect the front desk area for cleanliness and order.
Maintain knowledge of policies and local regulations.

Collaboration with Senior Management

Work with department heads to align operations with hotel strategy.
Participate in management meetings, contributing to decision-making.
Support initiatives to enhance service and efficiency.

Staff Scheduling & Resource Management

Manage rosters to ensure coverage while controlling costs.
Ensure the front office is stocked and equipped.
Support HR in recruitment, onboarding, and training.

Performance Monitoring & Reporting

Track KPIs including guest satisfaction, occupancy, and revenue.
Report regularly to senior management, recommending improvements.

Training & Development

Facilitate staff training and development opportunities.
Promote cross-training for flexibility and growth.

Preferred Experience & Skills

4-5 years' front office management or supervisory experience in hotels.
Proven leadership and people management skills.
Strong organisational, financial, and problem-solving abilities.
Experience with front office systems (Opera or similar).
Excellent communication and guest service skills.
Calm under pressure, flexible with shifts including weekends.

Benefits:

Global discounted staff room rates across the group
50% off Food and 25% Beverage across the group
Accrued Annual Leave with Service
Friends and Family discount
Gym Membership Discounts*
Continual training and development
Career progression within the Group
Gratuities *
Meals on shift
Bike to work scheme
Taxsaver for travel
Refer a friend scheme
Wellness at work events and access to wellness platform
Employment Assistance Programme
Group discounts for cinema tickets, shopping deals etc
Team appreciation days
Service recognition
Regular fun-filled activities and gatherings for all teams across the group

Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group

#HP

Quick apply

Refine Your Search

front office manager jobs in kill, ke

Front Office Manager

Front Office Assistant Manager

Cluster Reservations Manager - The Johnstown Estate & Trim Castle Hote...

Assistant Property Manager - PBSA (Stoneybatter Place)

Implementation Manager (German or Dutch)

Head of Aviation KYC Onboarding Premium Services

Resident Experience Associate

Hotel Duty Manager

Cluster Reservations Executive

Head of Professional Services

Operations Assistant

Vice President, Employee & Manager Experience

Senior Project Manager

Operations Manager

Duty Manager

Credit Policy Manager (Mortgage)

Group Skills & Standards Trainer

Assistant Front Office Manager

Administrative Assistant & Support Officer

Information Technology Cross-Function Vice President

I want to receive the latest job alerts for front office manager in kill, ke

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