Find Saas customer success manager Jobs in Dublin, D

Account Executive, SMB - UK/IE Markets
DocuSign —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
VP Product Management | Dublin, Ireland (Hybrid)
Hadfield Green —DUBLIN 2, County Dublin
- Product management
- Leadership
Customer Success Architect, Sales Cloud/ Platform - Additional European Languages
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Sales
- Salesforce
Enterprise Customer Success Manager (German Speaking)
Datadog —Dublin, County Dublin
- English
- Communication skills
- Employee stock purchase plan
Quick apply
Senior Manager, Success Architecture
Salesforce —Dublin, County Dublin
- Full-time
- Management
- Customer service
- Analysis skills
12d
Enterprise Account Executive (EMEA)
Trulioo —Dublin, County Dublin
- Full-time
- Remote
- AI
- Communication skills
- Annual leave
Senior Sales Manager, Continental Europe
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Leadership
- Communication skills
- Annual leave
- Work from home
Talent Acquisition Partner
Paymentology —Dublin, County Dublin
- Remote
- No degree
- Recruiting
8d
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- No degree
- Annual leave
Success Architect Sales Cloud/ Platform - French or Italian Speaking
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
4d
Ukrainian Project Support/Coordinator - Entry Level
Grouper —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- English
- Project management
Quick apply
Senior Success Architect- Health and life Sciences Industry
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Communication skills
Product Marketing Manager
Pulsate Mobile —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Marketing
Quick apply
Solution Engineer
Accenture —Dublin, County Dublin
- Full-time
- Sales
- Scripting
- AI
Research Manager
Bounce Insights —Dublin, County Dublin
- Research
- Scripting
- Leadership
- Annual leave
Quick apply
Computer Science Graduate
AQMETRICS —Maynooth, County Kildare
- Full-time
- Computer Science
- In-person
- Communication skills
- Employee assistance program
HR Director
Circit Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Human resources
Quick apply
Senior Software Engineer, Platform (based in Dublin OR Madrid)
Fresco —DUBLIN 8, County Dublin
- Full-time
- Hybrid work
- English
- Master's degree
- AWS
Quick apply
API Sales Representative - German Speaking (C1 level)
Accenture —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
6d
Product Owner
Grouper —Dublin, County Dublin
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply

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Account Executive, SMB - UK/IE Markets

DocuSign -
Dublin, County Dublin

Apply Now

Job details

13 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
DocuSign
Salesforce
English
Bachelor's degree
Direct sales
SaaS
Account management

Full job description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Account Executive is a high impact hunter position in which you are responsible for driving new logo acquisition and developing opportunities. Across all industry verticals, create a territory plan to prioritize time investment across prospects and customers and handle an active pipeline of new logo opportunities. Ultimately, you are accountable for exceeding monthly and quarterly quota, dedicated deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. Are you adaptable? A highly motivated, results driven person. The successful Account Executive will exhibit an ability to "evangelize" new and innovative products plus have strong cross-functional collaboration skills and exhibit success engaging with the various pre and post sales resources required.

This position is an individual contributor role reporting to the Sr. Manager, Mid Market.

Responsibility

Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to grow Docusign's incremental revenue by uncovering additional use cases and opportunities to position the broader Docusign agreement cloud
Qualify sales opportunities based on Docusign's sales methodology and metrics, to include client fit and success criteria
Position Docusign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client
Expand the Docusign solution beyond the functionality introduced during the implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new Docusign products, services and partner solutions
Process sales orders and facilitate customer onboarding
Handle customer needs for engagement with other Docusign resources, such as professional services, training, product management and marketing
Enlist customers to participate and/or speak at Docusign and partner events
Provide accurate, timely reports, and forecasts, as needed, for management
Develop and maintain sophisticated knowledge of Docusign's products and services
Maintain current and accurate account information, as well as leads and follow-ups for assigned clients in CRM database
Manage overall customer loyalty, serving as internal advocate and escalation point to clients

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

Fluency in English
Experience in consultative sales and account management
Experience using sales force automation tools (Salesforce.com), Microsoft Word, PowerPoint and Excel

Preferred

Experience within a SaaS model
Consistent track record meeting and/or exceeding individual sales targets and quotas
Services/Consulting delivery experience
Ability to handle large volume of concurrent client relationships
Ability to identify, critique, suggest, and implement intelligent changes to the client's business optimization processes
Ability to anticipate change and prioritise accordingly
Ability to work as a team, as well as independently
Outstanding verbal and written communications skills, able to interact effectively at all levels of an organization
BS/BA degree
Willingness and ability to travel as necessary

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

Apply Now

Refine Your Search

saas customer success manager jobs in dublin, d

Account Executive, SMB - UK/IE Markets

VP Product Management | Dublin, Ireland (Hybrid)

Customer Success Architect, Sales Cloud/ Platform - Additional European Languages

Enterprise Customer Success Manager (German Speaking)

Senior Manager, Success Architecture

Enterprise Account Executive (EMEA)

Senior Sales Manager, Continental Europe

Talent Acquisition Partner

Technical Support Engineer

Success Architect Sales Cloud/ Platform - French or Italian Speaking

Ukrainian Project Support/Coordinator - Entry Level

Senior Success Architect- Health and life Sciences Industry

Product Marketing Manager

Solution Engineer

Research Manager

Computer Science Graduate

HR Director

Senior Software Engineer, Platform (based in Dublin OR Madrid)

API Sales Representative - German Speaking (C1 level)

Product Owner

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