Find Technical assistant Jobs in South Dublin, D

Helpdesk Assistant Team Leader
Mitie —Dublin, County Dublin
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Digital Technology Project Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Software development
Quick apply
Senior QA Tester
Solance —Dublin, County Dublin
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Quick apply
7d
Information Technology Cross-Function Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €49,000–€93,000 a year
- Hybrid work
- Computer Science
- No degree
- Agile
- Annual leave
Newly Qualified Accountant (Assistant Manager)
BDO Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- Communication skills
- Annual leave
- Referral programme
Quick apply
10d
Christian Louboutin, Stock Controller, Part Time, Permanent
Brown Thomas Arnotts —Dublin, County Dublin
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Management
Software Engineering & Development, Charles River Development, Assistant Vice President
State Street —DUBLIN 2, County Dublin
- Full-time
- Azure
- Computer Science
- Java
Manager of Software Engineering (AI Tooling)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Java
- AWS
- Agile
Senior Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- System design
- Java
Lead Software Engineer - AI Tooling
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- System design
- Java
- AWS
Senior Product Engineer - Insights
Nory —Dublin, County Dublin
- Full-time
- Remote
- Hospitality
- Restaurant management
- AWS
- Annual leave
- Work from home
Assistant Conference & Banqueting Manager
Marriott International, Inc —Dublin, County Dublin
- €39,258 a year
- Full-time
- Sales
- Culinary experience
- Restaurant management
Analytics Team Lead
Citco —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Engineering
Associate Director - Privacy Technologies
Grant Thornton —Dublin, County Dublin
- Full-time
- Azure
- Master's degree
- AI
Lead Data Scientist (Brightflag)
Wolters Kluwer —Dublin, County Dublin
- Full-time
- AWS
- Scripting
- Linux
- Life insurance
Corporate Tax Compliance Assistant Manager
Deloitte —Dublin, County Dublin
- €60,600 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Communication skills
AI Engineering Manager
Flutter Entertainment —Dublin, County Dublin
- System design
- Master's degree
- AWS
Professional Standards Solicitor (AP Grade) Fixed Term Contract
Irish Medical Council —Dublin, County Dublin
- €83,113–€1,035,762 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance program
Quick apply
9d
Data Operations Lead - Finance
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Team management
- Leadership
- Communication skills
Engineering Manager
Learnosity —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- AWS
- Annual leave
- Employee assistance program
Quick apply
2d

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Helpdesk Assistant Team Leader

Mitie -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Tax Saver Scheme
Annual leave
Employee assistance program

Qualifications

Maximo
Microsoft Office
Leadership
Communication skills
Help desk

Full job description

Who is Mitie?

Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy.

We work with a wide range of private and public clients to create great work environments which resulted in Mitie winning 3 awards in the 2022 Facilities Management Awards, including Total FM Service Provider for the second year in a row.

Mitie have been awarded the IBEC KeepWell Mark in 2021, 2023 and 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development.

Our premise is simple: the exceptional, every day.

Key Responsibilities:

Maintenance Planning & Work Order Management

Manage and maintain reactive and planned preventative maintenance (PPM) schedules through CAFM systems such as Maximo and Click.
Coordinate maintenance activities in line with asset requirements, statutory obligations, and operational needs.
Assign, track, and monitor reactive and planned maintenance work orders to internal teams and subcontractors.
Ensure works are completed within agreed timescales, escalating delays and issues where required.
Review remedial works, generate work orders, and coordinate follow-up actions to completion.
Organise and participate in regular contractor review meetings to discuss performance, outstanding actions, and upcoming works.

Helpdesk Operations & Team Leadership

Support the Helpdesk Manager to oversee daily helpdesk operations, ensuring service delivery meets agreed KPIs, SLAs, and contractual requirements.
Support the Helpdesk Manager with providing guidance, coaching, and support to drive service excellence and customer satisfaction.
Assist with onboarding, induction, training, and cross-training of team members to maintain operational resilience.
Provide cover for the Helpdesk Manager during periods of absence, ensuring continuity of service and decision-making.
Promote a positive, collaborative, and customer-focused team culture.

Contractor & Supplier Management

Liaise with contractors, suppliers, operational teams, and clients to support effective service delivery.
Review contractor quotations, remedial recommendations, RAMS, permits, and associated documentation.
Monitor contractor performance, ensuring compliance with service standards, safety requirements, and contractual obligations.
Coordinate contractor access, sign-in processes, and site activities in conjunction with Health & Safety requirements.
Ensure all service reports, certifications, and compliance documentation are obtained and accurately recorded.

Compliance & Asset Management

Support compliance with statutory maintenance requirements, including fire systems, HVAC, lifts, and other critical assets.
Maintain accurate asset registers and ensure maintenance frequencies are aligned with operational and regulatory requirements.
Ensure all maintenance records, permits, certificates, audit documentation, and compliance reports are maintained and readily accessible.
Conduct site inspections, building walks, and audits, escalating any defects, risks, or compliance concerns.

Systems, Reporting & Continuous Improvement

Maintain accurate records within CAFM systems and ensure all maintenance activities are correctly logged and updated.
Monitor system performance, investigate errors, and implement corrective actions where required.
Generate and maintain operational reports, PPM trackers, contractor performance reports, and management information.
Analyse trends, identify service improvement opportunities, and contribute to process optimisation initiatives.
Support the implementation and testing of new systems, technologies, automation tools, and service enhancements.

About You

2-4 years' experience within a Facilities Management, Helpdesk, Service Desk, or Maintenance Coordination environment.
Experience coordinating reactive and planned maintenance activities within a technical FM setting.
Strong understanding of contractor management, compliance requirements, health & safety processes, and service delivery standards.
Experience monitoring KPIs, SLAs, operational performance metrics, and reporting.
Familiarity with CAFM systems such as Maximo, Click, Mosaic, or similar scheduling platforms.
Excellent organisational, administrative, and problem-solving skills with strong attention to detail.
Strong communication and stakeholder management skills, with the ability to build effective working relationships across all levels.
Proficient in Microsoft Office applications.
Customer-focused, proactive, and able to work effectively in a fast-paced environment.
Positive, flexible, and collaborative team player with the ability to motivate and support colleagues.

You're someone who balances productivity with a sense of fun, helping to create an atmosphere where people enjoy coming to work.

Company Benefits:

22 days annual leave

Annual leave purchase scheme (buy up to 5 extra days of annual leave per year)

Free virtual GP service

Access to our Employee Assistance Programme (EAP)

Mi Recognition (Thanking employees for a job well done ranging from €25 - €250)

Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie)

Long service awards (Ranging from €50-€300)

Mi Deals (Fantastic savings at high street stores)

A non-contributory life assurance scheme ( 4 times salary)

Bike2Work Scheme

Tax Saver Scheme

Educational Support

Learning & development (access to 200 courses on our L&D platform)

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment.

Mitie is an equal opportunity employer

Quick apply

Refine Your Search

technical assistant jobs in south dublin, d

Helpdesk Assistant Team Leader

Digital Technology Project Manager

Senior QA Tester

Information Technology Cross-Function Assistant Vice President

Newly Qualified Accountant (Assistant Manager)

Christian Louboutin, Stock Controller, Part Time, Permanent

Software Engineering & Development, Charles River Development, Assistant Vice President

Manager of Software Engineering (AI Tooling)

Senior Software Engineer

Lead Software Engineer - AI Tooling

Senior Product Engineer - Insights

Assistant Conference & Banqueting Manager

Analytics Team Lead

Associate Director - Privacy Technologies

Lead Data Scientist (Brightflag)

Corporate Tax Compliance Assistant Manager

AI Engineering Manager

Professional Standards Solicitor (AP Grade) Fixed Term Contract

Data Operations Lead - Finance

Engineering Manager

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