Find Customer service/sales representative Jobs in Dublin, D

Trust & Safety Agent (Mandarin)-CL 13
Accenture —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Management
- Sales
6d
Inside Sales Account Rep - German speaking (CL11)
Accenture —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
Business Development Representative | German | Dublin based
Workday —Dublin, County Dublin
- €35,200–€54,600 a year
- Full-time
- Sales
- Customer service
- Salesforce
Telesales / Business Developer
Howdens Joinery Co. —Dublin, County Dublin
- Full-time
- Sales
- Annual leave
4d
Product Specialist/Solution Architect
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Master's degree
- JavaScript
Senior Manager Business Development Lead - Managed Services
PwC —Dublin, County Dublin
- Full-time
- Business development
- Mentoring
- Business
Digital Marketing - Agency Sales Manager - French Speaker
Accenture —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Social media management
- Salesforce
Senior Manager Service Architect
PwC —Dublin, County Dublin
- Full-time
- Mentoring
- Negotiation
Structural Sales Engineer
Tate Europe —DUBLIN 10, County Dublin
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick apply
Heating& Plumbing Supervisor - Dublin
Brooks Timber & Building Supplies Ltd —Dublin, County Dublin
- Full-time
- Management
- Customer service
- Microsoft Office
Quick apply
11d
Assistant Sales Manager, Kurt Geiger Ladies Department, Arnotts Dublin
Kurt Geiger —Dublin, County Dublin
- Full-time
- Sales
- Retail management
- Employee discount
Quick apply
10d
Account Executive, Mid Market - Sub Saharan Africa
HubSpot —Dublin, County Dublin
- Sales
- English
- In-person
Quick apply
4d
Product Specialist, Media & Production - German Speaking
Getty Images —Dublin, County Dublin
- Hybrid work
- Sales
- Customer service
- English
- Employee stock purchase plan
- Annual leave
Quick apply
Director of Software Engineering
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Doctoral degree
Preventative Maintenance and Quality Technician-Dublin
Field Management Ireland —Dublin, County Dublin
- Overtime
- Sales
- No degree
- Cleaning
- Fuel card
Quick apply
11d
Contracts Manager
KCC Group —Ballymount, County Dublin
- Customer service
- Organisational skills
- Leadership
Hygiene Specialist
Conaty Food & Catering Supplies —Dublin, County Dublin
- Full-time
- Sales
- Cleaning
- In-person
Quick apply
2d
VP of Software Engineering
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Doctoral degree
Dental Hygienist
3 Dental —DUBLIN 22, County Dublin
- Part-time
- English
- Leaving certificate
- Bachelor's degree
Quick apply
6d

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Trust & Safety Agent (Mandarin)-CL 13

Accenture -
Dublin, County Dublin

Apply Now

Job details

Full-time
6 days ago

Qualifications

Mandarin
Microsoft Excel
Management
Sales
Social media management
English
Microsoft Office
Communication skills
Time management

Full job description

General Information

Position: Trust & Safety Agent (Mandarin)- CL 13

Location: Office based in Sandyford, Dublin 18, Ireland.

Work Hours: Monday - Friday, 8am - 6pm

** Kindly be informed that sponsorship is not available for this position. A valid Full-time work permit is mandatory for us to proceed with your application **

Representatives will help Improve sales data quality in the internal Client Relationship Management system.

Please note: While this is primarily a Customer Service there is exposure to sensitive content.

What we do?
Take ownership of the internal GMS business graph and build a connected strategy across various functions that create and utilize this data

Objectives

Enhance our understanding of our clients by enhancing the accuracy and completeness of our customer data
Create a seamless experience for sales and our clients by utilizing tools, automation, and workflow processes which minimize sales and client impact
Our first priority is to ensure critical data within our systems is accurate
Implement process controls to safeguard the integrity of our client data and the various data relationships in our systems
Our processes are categorised into various workflows

Duties and Responsibilities:

Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Review and Approve or deny connections within a review tool based on client Policy
Review data provided by advertisers and validate it matches the corresponding internal CRM object e.g. the contact for the advertiser s company
Review content e.g. Ads run by the advertiser or the account billing address and tag it to existing Client Relationship Management listings
Read, understand and make decisions based on policy documents
Correspond with internal salespeople regarding any appeals filed
Review content, create tasks, follow up on open tickets
Provide feedback on trends identified in reviews
General data entry related tasks
Provide suggestions to improve the process and workflows

You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the , the individual may be exposed to flashing lights or contrasting light and dark patterns.

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this , individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.

Basic Qualifications:

Language(s) Required: Mandarin & English (C1 level in both)
As part of the interview process, you will be required to complete an English language test and a language test in the relevant language for this role.

Required Experience

Strong coping, emotional resilience, and stress-management skills
Excellent comprehension, communication, and (insert language) skills
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
Strong attention to detail
Comfort synthesizing and analyzing information from multiple streams
Strong critical thinking and decision-making skills
Familiar with and user of social media products
Excellent work pacing time management skills, able to work independently
Attention to detail is essential to ensure the quality of work execution
Able to work in multiple tools web browser windows at one time
Shows initiative
Familiar with MS office mainly excel for updating progress
Candidates should have good search and navigating skills
Interpersonal Skills
Self starter, can easily adapt to change new content, changing policies
Good problem solving

Apply Now

Refine Your Search

customer service/sales representative jobs in dublin, d

Trust & Safety Agent (Mandarin)-CL 13

Inside Sales Account Rep - German speaking (CL11)

Business Development Representative | German | Dublin based

Telesales / Business Developer

Product Specialist/Solution Architect

Senior Manager Business Development Lead - Managed Services

Digital Marketing - Agency Sales Manager - French Speaker

Senior Manager Service Architect

Structural Sales Engineer

Heating& Plumbing Supervisor - Dublin

Assistant Sales Manager, Kurt Geiger Ladies Department, Arnotts Dublin

Account Executive, Mid Market - Sub Saharan Africa

Product Specialist, Media & Production - German Speaking

Director of Software Engineering

Preventative Maintenance and Quality Technician-Dublin

Contracts Manager

Hygiene Specialist

VP of Software Engineering

Dental Hygienist

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