Find Site administrator Jobs in Dublin, D

Customer Support Administrator
Carl Stuart Group —Dublin, County Dublin
- €30,000–€35,000 a year
- Remote
- Microsoft Word
- Microsoft Excel
- Customer service
- Work from home
- Employee assistance program
Quick apply
2h
Health & Safety Administrator
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d

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Customer Support Administrator

Carl Stuart Group
Dublin, County Dublin

Quick apply

Job details

Permanent
€30,000–€35,000 a year
2 hours ago

Benefits

Company pension
Work from home
Employee assistance program
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Business

Full job description

Job Title: Customer Support Administrator

Department : Customer Care

Report to : Business Unit Lead

Location: Our head office is based in Dublin 24. however, we provide the infrastructure that will allow the successful candidate to have flexibility in their working location.

Basic Functions: The role is part of the Customer Care team and will require working with the other team members in providing the support required to our customers in both the Sales and Service division. Main duties will include (but is not limited to):

Sales Order Processing
Purchasing
Telephone coverage
Administration of sales and service related customer calls
Supplier liaison, placement of orders and order follow up
Stock administration and monitoring
Service contract administration
Service call handling (preventative maintenance, breakdowns and in-house work shop)

Specific Duties:

Incoming call handling and phone coverage
Sales and service personnel support
Sales and purchasing administration
Logging service calls and directing to the appropriate specialist
Assisting service contract administration and in-house administration
Administration of test equipment for calibration
Ordering stock and monitoring of stock levels
Handling, documenting and investigating customer complaints and processing vendor returns
Any other duties as required by the Customer Care and Marketing Manager

Key Areas of Responsibility and Accountability :

Carl Stuart Customer and Team Support assisting the delivery of a seamless and professional service
Efficient sales order processing including stock and purchase management
Professional, courteous call handling Professional handling and swift resolution to customer complaints
Accurate service job administration
Maintaining appropriate stock levels and minimum stock holding

Eperience, Knowledge and Qualifications required for Job:

Knowledge and Skills Required :

The ideal candidate will be self-motivated, enthusiastic and have a genuine interest in the support of Carl Stuart Customers The candidate will have excellent team work and interpersonal skills, a strong customer focus and professional manner. Previous experience in an administration role is desirable.

Experience of Pegasus Opera III and Prospect CRM (customer relationship management system) or similar packages would be desirable though not essential.

Advanced Microsoft Word and Excel experience is essential.

Qualifications :

A third level science or business degree is desirable but not essential.

Experience Desired:

2 year working in a customer support role

Job Type: Full-time

Work Location: Hybrid

Job Type: Permanent

Pay: €30,000.00-€35,000.00 per year

Benefits:

Company pension
Employee assistance program
On-site parking
Work from home

Application question(s):

Do you have previous experience in an administration role ?
Do you have a customer service background ?

Work Location: Hybrid remote in Dublin, County Dublin

Quick apply

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site administrator jobs in dublin, d

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