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Guest Experience Host/Hostess
The Hydro Hotel —Lisdoonvarna, County Clare
- From €14.50 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee assistance program
- Employee discount
Quick apply
1d
Front Office Manager Ballymascanlon Hotel & Golf Resort
Ballymascanlon Hotel and Golf Resort —Dundalk, County Louth
- Full-time
- Microsoft Excel
- Customer service
- Hotel
Quick apply
2d

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Guest Experience Host/Hostess

The Hydro Hotel -
Lisdoonvarna, County Clare

Quick apply

Job details

Part-time | Full-time
From €14.50 an hour
1 day ago

Benefits

Housing allowance
Bike to work scheme
Food allowance
Employee assistance program
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
English
Hotel experience

Full job description

Guest Experience Host

The Hydro Hotel Lisdoonvarna

Co. Clare

In-person role

About the Role

This role goes beyond a traditional receptionist position. You’ll be the first hello and last goodbye, helping guests feel genuinely welcome across our hotel, lodges, and cottages — while being part of a supportive, close-knit team in one of Ireland’s most beautiful locations.

What You’ll Be Doing

Guest Welcome & Experience

Create a warm, relaxed sense of arrival at check-in and a genuine farewell at check-out
Welcome resident and non-resident guests and assist with questions or requests
Act as a friendly point of contact throughout a guest’s stay
Offer local knowledge, directions, and recommendations for activities and experiences

Front Desk & Communication

Answer phones and manage guest enquiries professionally and efficiently
Handle room and restaurant reservations
Ensure billing and guest accounts are accurate
Manage emails and general front desk administration

Operations & Teamwork

Work closely with housekeeping to ensure rooms are prepared and ready for arrivals
Support smooth daily operations across the hotel, lodges, and cottages
Complete general administrative tasks as required
Assist with any reasonable duties that support guest experience and team success

This Role Is Ideal for Someone Who

Enjoys working with people and creating positive experiences
Values a healthy work–life balance in a unique coastal location
Is organised, calm, and friendly under pressure
Can work independently while also being a strong team player
Has experience in customer service or hospitality (helpful, but not essential)
Is comfortable using computers and booking systems

What We Offer

A welcoming, supportive workplace culture
A lifestyle-friendly role in one of Ireland’s most scenic villages
Competitive salary
Flexible scheduling
Competitive holiday programme
25% discount on food & beverage across the Collection
25% discount on rooms across the Collection
Free meals on duty
Free on-site parking
Staff referral scheme
Employee Assistance Programme

We are proud to foster a workplace culture committed to diversity, equity, and inclusion, and we welcome applications from all backgrounds and experiences.

How to Apply

If this sounds like a role you’d enjoy — and a place you’d like to spend your working days — we’d love to hear from you.

Please send your CV and cover letter to us

Job Types: Full-time, Part-time

Pay: From €14.50 per hour

Benefits:

Bike to work scheme
Employee assistance program
Employee discount
Food allowance
Housing allowance
On-site parking

Ability to commute/relocate:

Lisdoonvarna, County Clare: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

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Guest Experience Host/Hostess

Front Office Manager Ballymascanlon Hotel & Golf Resort

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