Find It Jobs in Dublin 2, D

Technical Support & Solutions Engineer
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
IT Analyst
Qualtrics —Dublin, County Dublin
- Spanish
- English
- Windows
- Gym membership
14h
IT Trainer
IDA Ireland —Dublin, County Dublin
- €53,071–€78,059 a year
- Salesforce
- Microsoft Office
- Analysis skills
Quick apply
5d
Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
6h
Technical Support Engineer 3, Premier - EMEA
Datadog —Dublin, County Dublin
- Weekend availability
- Linux
- Employee stock purchase plan
Quick apply
IT Manager
Carrolls Irish Gifts —Dublin, County Dublin
- Full-time
- Azure
- Windows
- POS
Quick apply
17h
Network Engineer
Elwood Roberts —Dublin, County Dublin
- €45,000–€70,000 a month
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply
Senior Network Engineer
Salesforce —Dublin, County Dublin
- Full-time
- Engineering
- Analysis skills
- No degree
Senior Technical Officer (IT Network Engineer)
Trinity College Dublin —Dublin, County Dublin
- €61,736–€74,170 a year
- Full-time
4d
Information Technology Cross-Function Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €49,000–€93,000 a year
- Hybrid work
- Computer Science
- No degree
- Agile
- Annual leave
IT Systems Analyst - EMEA Change
American International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch) —DUBLIN 1, County Dublin
- Full-time
Quick apply
13d
Senior IT Infrastructure Administrator, Networking
Confluence Technologies —Dublin, County Dublin
- Weekend availability
- Hybrid work
- Mentoring
- Scripting
- Python
- Annual leave
- Referral programme
Quick apply
Senior IT Internal Auditor
Sumup —Dublin, County Dublin
- English
- IT
- Annual leave
- Gym membership
Senior IT Security & Network Engineer / Architect 12-Month Contract | Dublin
Hadfield Green —DUBLIN 2, County Dublin
- Communication skills
- Python
Procurement Platform IT Owner - VP
Sumitomo Mitsui Banking Corporation —DUBLIN 2, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Annual leave
Senior Network Engineer - Solution Test
Arista Networks —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Scripting
Quick apply
Technical Support Engineer 2
Dell Technologies —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
4h
Manager - Technical Support
Sprinklr —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Management
- Social media management
- Annual leave
Temp - Information Technology Cross-Function Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €210–€440 a day
- Microsoft Excel
- Microsoft Office
- No degree
IT Systems Engineer - Active Directory
PlayStation Global —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- No degree
Quick apply
21h

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Technical Support & Solutions Engineer

Protex AI
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Computer Science
UNIX
Git
Technical support
AWS
Bachelor's degree
JavaScript
Linux
Communication skills
Python

Full job description

We are a Site Intelligence company transforming how industrial businesses operate. Our platform turns your existing infrastructure into a source of actionable operational intelligence, enabling teams to see what's happening, understand why, and improve continuously. By surfacing the operational signals that reports miss, we help the world's largest logistics, manufacturing, and warehousing operators stay one step ahead, making operations visible and driving proactive safety. We're a fast-growing, high-agency team building category-defining products by leveraging the latest technologies in computer vision and AI.

Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights.

About the Team

The Technical Operations (Tech Ops) team supports the core edge-to-cloud foundation that powers all Protex AI systems, ensuring scalable data infrastructure, robust edge-to-cloud connectivity, and high-performance backend services. We support edge deployments for real-time computer vision applications and deliver resilient systems to enable proactive workplace safety at global scale.

Our Solutions Engineers collaborate closely with the engineering team to understand client technical needs, and support our Fortune 500 clients with their technical issues.

What You'll Do

Develop and maintain strong relationships with key stakeholders, including customers, partners, and industry influencers.
Collaborate across teams (Engineering, Product, Client Success) to ensure effective problem resolution.
Support client-facing teams with explanations of complex problems to non-technical stakeholders via calls, emails and documentation
Debug and resolve camera-related and networking issues across client installations using Linux systems via AWS.
Monitor and investigate system issues using AWS CloudWatch analysing error codes and logs to identify root causes.
Troubleshoot integration issues between edge devices and cloud (database), ensuring uninterrupted system performance.
Provide escalated technical support for system installations and deployments
Debug Python and JavaScript code as needed to resolve client-facing issues
Contribute to the continuous improvement of processes, tools and systems, documenting technical solutions and for the purposes of knowledge base development

What You'll Need

Minimum of 3 years of experience in a technical support or engineering role
Experience with device troubleshooting, log hunting, and system checks
Bachelor's degree in Computer Science, Engineering, or a related technical field
Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences
Self-motivated and results-oriented, with a strong sense of ownership and accountability
Willingness to travel as required for client meetings, and on-site visits
Excellent stakeholder management and relationship management skills
Demonstrated AWS experience
Demonstrated expertise with Python
Demonstrated experience with Linux/Unix and Git, including networking and the command-line interface

Nice to Have

Experience with the deployment and integration of hardware-based technology solutions in real-world applications.

Please note: this position is not eligible for visa support.

Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Apply Now

Refine Your Search

it jobs in dublin 2, d

Technical Support & Solutions Engineer

IT Analyst

IT Trainer

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

Technical Support Engineer 3, Premier - EMEA

IT Manager

Network Engineer

Senior Network Engineer

Senior Technical Officer (IT Network Engineer)

Information Technology Cross-Function Assistant Vice President

IT Systems Analyst - EMEA Change

Senior IT Infrastructure Administrator, Networking

Senior IT Internal Auditor

Senior IT Security & Network Engineer / Architect 12-Month Contract | Dublin

Procurement Platform IT Owner - VP

Senior Network Engineer - Solution Test

Technical Support Engineer 2

Manager - Technical Support

Temp - Information Technology Cross-Function Assistant Vice President

IT Systems Engineer - Active Directory

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Please note: this position is not eligible for visa support.

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