Find Sr. manufacturing engineer process quality, hardware engineering manufacturing Jobs in Dublin, D

Customer Support Engineer
KLA —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Engineering
- Communication skills
Senior Project Manager - Modular Solutions
CEL - Critical Power —Dublin, County Dublin
- Full-time
- English
- Project management
- Electrical Engineering
Quick apply
Electrical Design Engineer
GREATECH —DUBLIN 15, County Dublin
- Holidays
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Referral programme
Staff Production Engineer
Crusoe —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
- Life insurance
Quick apply
7d
Staff Engineer, Power Systems
Analog Devices —Glasnevin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Electrical Engineering
12d
Automation Engineer DeltaV
Cognizant —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
Lead I&C / Life Safety Systems Engineer
DPS Group —Citywest, County Dublin
- Full-time
- Engineering
- System design
- Communication skills
3d
Senior Instrumentation & Controls Engineer - Life Sciences
Jacobs —Dublin, County Dublin
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
13d
Site Reliability Engineer, Networking
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Computer Science
- AWS
Senior Design Engineer (Piping)
Tate Europe —Dublin, County Dublin
- Full-time
- CAD
- No degree
- Quality control
Quick apply
5d
Digital Operations Agentic Lead – Senior Manager
Pfizer —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Project management
3d
Senior Project Manager Role
Q-Nis —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
CSA Designer
DPS Group —Citywest, County Dublin
- Full-time
- AutoCAD
- English
- Organisational skills
3d
Health & Safety Manager
Sisk —Dublin, County Dublin
- Full-time
- Construction experience
- In-person
- Leadership
- Annual leave
7d
Head of PA - Space Department
Innalabs —DUBLIN 15, County Dublin
- Full-time
- Engineering
- English
- Assembly
Quick apply
Environmental, Health and Safety Manager
CEL - Critical Power —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
Quick apply
Sales Administrator
CEL - Critical Power —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Project Manager
Sisk —Dublin, County Dublin
- Full-time
- Contracts
- Construction experience
- Communication skills
- Annual leave
Project Manager - Switchgear Solutions
CEL - Critical Power —Dublin, County Dublin
- Full-time
- English
- Bachelor's degree
- Budgeting
Quick apply
Senior Engineer
Sisk —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
- Annual leave
20h

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Customer Support Engineer

KLA -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Software troubleshooting
Engineering
Communication skills

Full job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

This role is primarily responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex Surfscan equipment at customer sites.

You will be representing KLA to the customer and will assume accountability for customer satisfaction with service. This role also assures operational quality of system equipment and will coordinate actions with customers to minimize down time.

Responsibilities:

Evaluates, analyses, diagnoses and troubleshoots technical equipment problems at customer site. Ensures equipment enhances customer production.
Repairs and updates equipment at customer facility. Evaluates equipment to determine type and extent of problem. Resolves issues using standard procedures as well as system level problems which have multiple causes and for which no standard procedures exist.
Repairs of system level problems are based on the technical knowledge, education and training.
Conducts customer orientation and technical training on all aspects of equipment maintenance support for user applications.
Prepares field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems.
Cross trains and assists other field service engineers as appropriate. Provides guidance and technical assistance to Installation Engineer on installations at customer sites or on installing/dismantling demonstration machines.

Preferred Experience / skills

Demonstrates expert level of analytical problem solving; Capability to determine root cause, provide relevant information and help to develop prevention techniques.
Expert abilities in troubleshooting software and electronic in all sub-systems and systems.
Develops capabilities in use of all available diagnostic resources. System expert in all aspects of assigned equipment set.
Ability to address overall system issues (hardware, software, networking, automation, applications); ability to drive customer improvement programs, change order programs.
Proficient in general and factory automation on assigned equipment set.
Capability to work with Tech Support and Engineering in special projects and/or escalations
Proficiency in systems level repair of multiple or extremely complex products within a family is required.
Strong interpersonal/communication skills in understanding customer needs.
Ability to work under pressure and stringent timelines.
Ideally hold an Engineering qualification in Electrical or Electro / Mechanical discipline or have equivalent level of experience.

Minimum Qualifications

Engineering qualification in Electrical, Electro / Mechanical or similar discipline or have equivalent level of experience

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Apply Now

Refine Your Search

sr. manufacturing engineer process quality, hardware engineering manufacturing jobs in dublin, d

Customer Support Engineer

Senior Project Manager - Modular Solutions

Electrical Design Engineer

Staff Production Engineer

Staff Engineer, Power Systems

Automation Engineer DeltaV

Lead I&C / Life Safety Systems Engineer

Senior Instrumentation & Controls Engineer - Life Sciences

Site Reliability Engineer, Networking

Senior Design Engineer (Piping)

Digital Operations Agentic Lead – Senior Manager

Senior Project Manager Role

CSA Designer

Health & Safety Manager

Head of PA - Space Department

Environmental, Health and Safety Manager

Sales Administrator

Project Manager

Project Manager - Switchgear Solutions

Senior Engineer

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