Find It Jobs in Rathmines County Dublin

Tech Support Analyst
Optum —Dublin, County Dublin
- Full-time
- Computer Science
- Customer service
- Windows
Technical Support Engineer - Portuguese and/or Spanish
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- SQL
- JavaScript
PMO & Automation Analyst - Technology (IT PMO)
Vodafone —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Senior D365 Business Systems Analyst
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Agile
- Manufacturing
- Referral programme
Quick apply
German-Speaking Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Windows
Senior Associate, IT, Network Engineer (12 Month Contract)
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply
Senior Recruiter-IT FTC 12-18 months
Cielo —Dublin, County Dublin
- Full-time
- Remote
- Bachelor's degree
- Human resources
- Recruiting
Quick apply
Japanese Speaking Technical Support Engineer
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Continuous improvement
Category Sourcing Expert - IT Category
Verizon —Dublin, County Dublin
- Google Suite
- Microsoft Office
- Master's degree
- Annual leave
- Employee assistance program
Level 3 Senior Network Engineer (Cisco ACI required)
ICON Plc —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
Sr Escalation Manager, Technical Support
Palo Alto Networks —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- DevOps
AI Solution Architect - AWS Senior Manager - Data & AI - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Master's degree
FS Technology Consulting - Senior Solution Architect - Senior Manager/Director - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Engineering
- Gym membership
11d
Senior Network Engineer
Salesforce —Dublin, County Dublin
- Full-time
- Engineering
- Analysis skills
- No degree
Manager - Technical Support
Sprinklr —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Management
- Social media management
- Annual leave
IT Infrastructure Manager
Vodafone —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Leadership
- Communication skills
Senior IT Security & Network Engineer / Architect 12-Month Contract | Dublin
Hadfield Green —DUBLIN 2, County Dublin
- Communication skills
- Python
Senior Network Engineer - Solution Test
Arista Networks —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Scripting
Quick apply
Procurement Platform IT Owner - VP
Sumitomo Mitsui Banking Corporation —DUBLIN 2, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Annual leave
Power Platform Solution Architect & Developer( Contract)
Nucleo Consulting Limited —Dublin, County Dublin
- €500–€600 a year
- Hybrid work
- Azure
- Computer Science
- Engineering
Quick apply

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Tech Support Analyst

Optum -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Computer Science
Customer service
Windows
Technical support
SQL
DHCP
Bachelor's degree
DNS
IT
TCP/IP
Communication skills
Active Directory
Information Technology

Full job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a Tech Support Analyst to join the Change Healthcare Radiology Support Team in Ireland. This role is responsible for providing technical support for Change Healthcare's Radiology PACS solutions, which are used by healthcare providers across Ireland, the UK, and France.

As part of a global Tier 1 support team, you will play a critical role in ensuring customers receive timely and effective technical assistance while maintaining high service standards. This is an excellent opportunity for an IT professional who enjoys troubleshooting complex technical issues, delivering exceptional customer service, and working in a fast-paced healthcare technology environment.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

Provide remote technical support for Change Healthcare Radiology PACS solutions
Respond promptly to inbound customer support calls
Manage and resolve cases submitted through the customer support portal
Troubleshoot application, system, and connectivity issues
Monitor system alerts and take appropriate action when required
Accurately document support activities and maintain case records
Create, update, and contribute to internal and customer-facing knowledge base articles
Collaborate with internal teams and engage escalation resources when necessary
Deliver excellent customer service while meeting established SLAs and response targets
Participate in an on-call Rota (currently one week every eight weeks)

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent relevant experience
Proven hands-on experience with SQL databases
Demonstrated understanding of ITIL processes
Proven experience supporting Windows Desktop and Windows Server operating systems
Demonstrated solid understanding of network infrastructure and TCP/IP concepts
Proven hands-on experience with Microsoft Active Directory, DNS, and DHCP
Proven experience providing remote application or technical support
Demonstrated solid analytical and problem-solving skills
Demonstrated solid verbal and written communication skills
Proven customer service and stakeholder management skills
Proven ability to work independently and effectively in a remote support environment
Proven ability to remain calm and perform effectively under pressure
Demonstrated solid organizational, multitasking, and prioritization skills
Proven ability to work proactively and effectively as a collaborative team member

Preferred Qualifications:

Demonstrated familiarity with DICOM, HL7, PACS, or other healthcare IT systems and standards
Proven experience supporting healthcare technology or medical imaging applications

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2026 Optum Services (Ireland) Limited. All rights reserved.

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Apply Now

Refine Your Search

it jobs in rathmines county dublin

Tech Support Analyst

Technical Support Engineer - Portuguese and/or Spanish

PMO & Automation Analyst - Technology (IT PMO)

Senior D365 Business Systems Analyst

German-Speaking Technical Support Engineer - Elastic Cloud Storage

Senior Associate, IT, Network Engineer (12 Month Contract)

Senior Recruiter-IT FTC 12-18 months

Japanese Speaking Technical Support Engineer

Category Sourcing Expert - IT Category

Level 3 Senior Network Engineer (Cisco ACI required)

Sr Escalation Manager, Technical Support

AI Solution Architect - AWS Senior Manager - Data & AI - Technology Consulting - Advisory

FS Technology Consulting - Senior Solution Architect - Senior Manager/Director - Dublin

Senior Network Engineer

Manager - Technical Support

IT Infrastructure Manager

Senior IT Security & Network Engineer / Architect 12-Month Contract | Dublin

Senior Network Engineer - Solution Test

Procurement Platform IT Owner - VP

Power Platform Solution Architect & Developer( Contract)

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