Find Escalation specialist Jobs in Dublin, D

Billing Account Client Support Specialist
PrepayPower —Dublin, County Dublin
- €38,000 a year
- Full-time
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
Tissue Viability Nurse
Dublin Simon Community —DUBLIN 8, County Dublin
- €58,000–€70,000 a year
- Full-time
- Management
- No degree
- Leadership
- Annual leave
- Sick pay
Quick apply
13d
Head of Health & Safety
Harris Group —DUBLIN 12, County Dublin
- Leadership
- Annual leave
Quick apply
Senior Compliance Specialist - Digital Assets Lead
Northern Trust Corp. —Dublin, County Dublin
- Full-time
- Finance
- Bachelor's degree
- Leadership
Candidate Advanced Practitioner (cAP) Sonographer – South Dublin & South East
Medica —Dublin, County Dublin
- Full-time
- No degree
- Communication skills
Quick apply
Senior Project Manager
EMR Integrated Solutions —Dunboyne, County Meath
- €65,487–€68,761 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
Quick apply
6d
Internal Audit Senior Manager
Primark —DUBLIN 1, County Dublin
- Project management
- Leadership
- Communication skills
HR Payroll Generalist (12 months Fixed Term)
Zurich Insurance —Dublin, County Dublin
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- No degree
2d
Data Delivery Director
NTT Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- Leadership
Senior Manager - Credit Portfolio Risk
U.S. Bank National Association —DUBLIN 18, County Dublin
- €117,980–€138,800 a year
- Full-time
- Banking
Program Manager, EMEA Infrastructure Supply Chain, AWS Cloud Logistics (ACL)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- AI
GPO Analyst
Primark —DUBLIN 1, County Dublin
- Oracle
- ERP systems
- Analysis skills
9d
Planning & Reporting Specialist Lead
ESB —Dublin, County Dublin
- €71,000–€84,000 a year
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
13d
Associate/Senior Associate, Security Master - Private Debt
StepStone Group —Dublin, County Dublin
- Finance
- Master's degree
- Bachelor's degree
IT Infrastructure Manager
Vodafone —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Leadership
- Communication skills
Senior Specialist Regulatory Key Initiatives
Viatris —Northern Cross, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
CNM1 Marys Ward
Beaumont Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Clinic
- Operating room
4d
Senior Oracle ERP Service Delivery Manager
Version 1 —Dublin, County Dublin
- €70,000–€75,000 a year
- Full-time
- Hybrid work
- Oracle
- ERP systems
- AWS
Quick apply
Specialist, (Supervisory), Fund/Client Accounting Representative II
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Business
- Accounting
- Communication skills
Bureau Manager, Payroll Team - Hybrid
Deloitte —Dublin, County Dublin
- €68,600 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Leadership
12d

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Billing Account Client Support Specialist

PrepayPower -
Dublin, County Dublin

Quick apply

Job details

Full-time
€38,000 a year

Benefits

Annual leave
Employee assistance program
Referral programme

Qualifications

Microsoft Excel

Full job description

Department: Landlords

Employment Type: Full Time

Location: Hybrid & Sandyford, Dublin 18

Salary: 38,000 OTE

As a pivotal member of our Business-to-Business Sales Team, you will play a key client-facing role ensuring accurate, timely billing and strong account support across PrepayPower/Yuno Group. You will act as a trusted point of contact for clients on all billing matters, while also supporting revenue collection and reporting

Key Responsibilities

Managing complete billing activities in partnership with the Revenue and Specialist Billing team.
Acting as the primary client-facing contact for billing queries, account reviews, and portfolio updates.
Overseeing and finalising billing calculations and customer invoices.
Running and issuing regular client portfolio consumption reports, ensuring accuracy and clarity for client review.
Maintaining the Master Billing Register and managing tariffs.
Resolving billing queries and conducting analysis to ensure accuracy.
Managing debt collection activities, including proactive client contact, payment follow-up, and escalation where required.
Collaborating with internal departments and third parties to resolve billing issues.
Developing and implementing reports to track process performance and identify areas for improvement.
Leading billing initiatives within internal projects to drive greater efficiency.

Skills, Knowledge & Expertise

Target-driven mindset with a proven ability to achieve goals individually and as part of a team.
Minimum of 2 years' experience in a similar role, ideally within utilities.
Prior experience in a client-facing role, with confidence handling account queries and debt collection conversations professionally.
Strong Excel skills; experience with CRM systems.
Excellent communication, analytical, and problem-solving skills.
Self-directed with a structured, organised approach to work.

Benefits

Competitive salary and bonus structure
Private Pension Contribution Scheme with Zurich Life
Discounted Health Insurance - Group Scheme with Laya Healthcare
Employee Assistance Program provided by TELUS Health
Free Online GP Services via Webdoctor.ie
Excellent career progression opportunities in a growing company with strong market presence
Fast-paced, friendly team environment
Continuous training and development
Annual leave that increases with service
Exclusive PrepayPower Staff Tariff
Modern offices with excellent facilities in Sandyford
Active CSR, Wellness, and Social initiatives plus great social events
Refer-a-Friend Scheme
TaxSaver Travel Tickets & Bike-to-Work Scheme

About PrepayPower

PrepayPower is the leading provider of Pay-As-You-Go electricity and gas in Ireland. Since 2011, we have been disrupting the energy market by empowering customers with total control and transparency over their electricity costs through our app.

PrepayPower's mission is to give people total control and complete transparency over their energy costs. Rather than the traditional market model of short-term discounts with significant contract terms, we help customers achieve long-term savings on their electricity, gas, oil and broadband by putting them in control.

Customer satisfaction is at the heart of everything we do. Our commitment to providing exceptional service has earned us the title of Ireland's highest-rated energy supplier on Trustpilot. In 2025, together with Yuno Energy, we proudly reached over 350,000 customer connections.

Why work at PrepayPower

Ranked as a top employer for seven consecutive years by Great Places to Work Ireland, we offer ambitious individuals a fast-paced and challenging work environment with enormous opportunities for growth.

PrepayPower is an Equal Opportunity Employer. We are committed to treating all our employees, customers, and stakeholders with dignity and respect. Therefore, we value diverse talent and strive to create an inclusive workplace that delivers exceptional, innovative services for our customers. We encourage applications from people with diverse backgrounds and experiences.

PrepayPower is part of the Yuno Group alongside a suite of brands, including Yuno Energy and firmus Energy. With almost 600 employees and growing, we are the market leader for Pay-as-You-Go Electricity, Gas, and Broadband in Ireland.

Join us and become part of a dynamic, ambitious team that's putting control in the hands of our customers.

Privacy

By applying for this role, you agree to PrepayPower processing your personal data for recruitment purposes. We handle all applications in line with our Privacy Notice.

You can view our privacy notice here Careers - Privacy Policy | PrePayPower for more information.

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Refine Your Search

escalation specialist jobs in dublin, d

Billing Account Client Support Specialist

Tissue Viability Nurse

Head of Health & Safety

Senior Compliance Specialist - Digital Assets Lead

Candidate Advanced Practitioner (cAP) Sonographer – South Dublin & South East

Senior Project Manager

Internal Audit Senior Manager

HR Payroll Generalist (12 months Fixed Term)

Data Delivery Director

Senior Manager - Credit Portfolio Risk

Program Manager, EMEA Infrastructure Supply Chain, AWS Cloud Logistics (ACL)

GPO Analyst

Planning & Reporting Specialist Lead

Associate/Senior Associate, Security Master - Private Debt

IT Infrastructure Manager

Senior Specialist Regulatory Key Initiatives

CNM1 Marys Ward

Senior Oracle ERP Service Delivery Manager

Specialist, (Supervisory), Fund/Client Accounting Representative II

Bureau Manager, Payroll Team - Hybrid

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