Find Escalation specialist Jobs in Dublin, D

Programme Director
Skillsource —Dublin, County Dublin
- Azure
- Management
- No degree
Quick apply
1d
Temp - Reconciliation Technology Specialist, Delivery Manager, VP
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Contracts
- Communication skills
- Annual leave
Quality & Training Specialist - Danish Speaker, Video Safety Operations (Dublin)
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
12d
Quality & Training Specialist - Live and Monetization - Dublin - Hebrew Speaker
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
10d
Regional HR Service Delivery Manager (EMEA)
Globalli —Dublin, County Dublin
- Remote
- English
- Human resources
- Communication skills
Quick apply
13h
Transaction Management Operations Analyst
Bank of America —Dublin, County Dublin
- Full-time
- Employee assistance program
Global Head of Child Safety - Trust & Safety
TikTok —Dublin, County Dublin
- Presentation skills
- Communication skills
Analyst - Cyber Security
SMBC Aviation Capital —Dublin, County Dublin
- Azure
- Computer Science
- Bachelor's degree
12d
Quality & Training specialist - Account, Interaction & Search Safety - Dublin - German Speaking
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
12d
Credit Risk Specialist
TD Bank —Dublin, County Dublin
- Full-time
- Banking
- Annual leave
Workday HRIS Lead Specialist
ICON Plc —Dublin, County Dublin
- Full-time
- Oracle
- Bachelor's degree
- No degree
Data Delivery Director
NTT Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- Leadership
Business Applications Manager
Kingspan Data Solutions —Dublin, County Dublin
- Full-time
- SQL
- Analysis skills
- Project management
Quick apply
Senior Manager - Credit Portfolio Risk
U.S. Bank National Association —DUBLIN 18, County Dublin
- €117,980–€138,800 a year
- Full-time
- Banking
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- No degree
- Annual leave
GPO Analyst
Primark —DUBLIN 1, County Dublin
- Oracle
- ERP systems
- Analysis skills
10d
Project Manager - Installation & Digital Health Projects
Cardiac Services IRL —Dublin, County Dublin
- Full-time
- Engineering
- Project management
- IT
Quick apply
12d
Technical Interfacing Lead
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Management
- Clinic
- No degree
- Employee assistance program
Quick apply
Associate/Senior Associate, Security Master - Private Debt
StepStone Group —Dublin, County Dublin
- Finance
- Master's degree
- Bachelor's degree
Head of Regulation
Vodafone —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Bachelor's degree
- Business
9d

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Programme Director

Skillsource
Dublin, County Dublin

Quick apply

Job details

Fixed term
1 day ago

Qualifications

Azure
Management
Leadership
Communication skills

Full job description

Programme Director

About Our Client

Our client is undertaking a programme of transformation and modernisation and is seeking an experienced Programme Director to provide strategic leadership, governance and delivery assurance across complex technology programmes and engagements.

The successful candidate will work across internal teams, specialist resources and external suppliers to ensure programmes are effectively governed, delivered and transitioned.

About the Role

This is a senior programme leadership position with responsibility for overseeing transformation, modernisation and resource augmentation engagements.

The Programme Director will provide overall governance, manage senior stakeholder relationships and ensure effective delivery across programme activities, resources, risks, dependencies and financial management.

Key Responsibilities

Programme Leadership & Delivery

Lead large scale transformation programmes.
Provide overall delivery assurance across programme activities.
Establish and maintain effective programme governance structures.
Coordinate suppliers, architects and delivery teams.
Ensure successful mobilisation of specialist resources.
Drive effective transition and knowledge transfer.

Governance & Stakeholder Management

Chair steering committees and executive reviews.
Drive stakeholder engagement across programme activities.
Provide clear and timely programme reporting.
Manage relationships with senior and executive stakeholders.
Ensure programme objectives and delivery priorities remain aligned.

Financial, Risk & Dependency Management

Manage programme budgets and financial performance.
Identify, manage and mitigate programme risks.
Monitor dependencies across workstreams and delivery teams.
Ensure appropriate escalation and resolution of programme issues.

Essential Skills & Experience

10+ years' programme leadership experience.
Proven experience delivering technology transformation programmes.
Experience managing blended teams comprising internal and external resources.
Public sector or regulated industry experience.
Proven executive stakeholder engagement experience.
Experience in risk, dependency and financial management.
Strong programme governance and delivery management experience.
Excellent communication, leadership and stakeholder management skills.

Desirable Qualifications

MSP Practitioner.
PRINCE2 Practitioner.
PMP.
Agile Programme Management.
ITIL.

Key Areas of Experience

The successful candidate is likely to have experience across areas such as:

Programme Governance
Executive Stakeholder Management
Transformation Leadership
Modernisation Programmes
Risk Management
Resource Mobilisation
Technology Transformation
Supplier Management
Programme Delivery Assurance
Transition and Knowledge Transfer

What Good Looks Like

For this role, priority should be given to candidates who can demonstrate:

Significant transformation programme leadership experience.
Strong programme governance and executive stakeholder management.
Experience managing complex delivery environments and blended teams.
Proven management of risks, dependencies and programme finances.
Experience working alongside client teams and specialist technology resources.
Public sector or regulated sector experience.
Experience supporting Microsoft Azure, discovery and assessment workshops, and modernisation programmes would be beneficial where relevant to the wider programme environment.

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

escalation specialist jobs in dublin, d

Programme Director

Temp - Reconciliation Technology Specialist, Delivery Manager, VP

Quality & Training Specialist - Danish Speaker, Video Safety Operations (Dublin)

Quality & Training Specialist - Live and Monetization - Dublin - Hebrew Speaker

Regional HR Service Delivery Manager (EMEA)

Transaction Management Operations Analyst

Global Head of Child Safety - Trust & Safety

Analyst - Cyber Security

Quality & Training specialist - Account, Interaction & Search Safety - Dublin - German Speaking

Credit Risk Specialist

Workday HRIS Lead Specialist

Data Delivery Director

Business Applications Manager

Senior Manager - Credit Portfolio Risk

Technical Support Engineer

GPO Analyst

Project Manager - Installation & Digital Health Projects

Technical Interfacing Lead

Associate/Senior Associate, Security Master - Private Debt

Head of Regulation

I want to receive the latest job alerts for escalation specialist in dublin, d

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