Find Customer support coordinator Jobs in Dublin, D

Service Operations Coordinator
Hitachi —Dublin, County Dublin
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
2d
Hospitality Coordinator
Aramark —Dublin, County Dublin
- Monday to Friday
- Hospitality
- Customer service
- Microsoft Office
3d
Service Operations Coordinator
Hitachi Rail —Dublin, County Dublin
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
2d
IT Coordinator
Jigsaw - The National Centre for Youth Mental Health . —Dublin, County Dublin
- €45,127–€64,811 a year
- Weekend availability
- Azure
- Computer Science
- Customer service
- Annual leave
6d
Technical Training & Competency Coordinator
Mercury Engineering —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Group Training Coordinator
Mercury Engineering —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Office
6d
Organisation Excellence Systems Coordinator
FoodCloud —Tallaght, County Dublin
- €42,000–€45,000 a year
- Salesforce
- Mentoring
- Organisational skills
3d
Facilities Technical Team Lead,
OCS Group —DUBLIN 9, County Dublin
- Up to €65,000 a year
- Remote
- HVAC
- Annual leave
- Employee assistance program
Quick apply
2d
BIM Coordinator
Tate Europe —Dublin, County Dublin
- Full-time
- CAD
- Engineering
- No degree
Quick apply
Director, Social Media & Digital Influence
Bentley Systems —DUBLIN 2, County Dublin
- Part-time
- Social media management
- Analysis skills
- AI
12d
Facilities Coordinator – Dublin
Tuath Housing Association —Dublin, County Dublin
- €30,517–€34,291 a year
- Full-time
Quick apply
Sales & Marketing Project Coordinator
Novartis —Dublin, County Dublin
- €31,150–€57,850 a year
- Full-time
- Communication skills
- Marketing
Driver HGV
Stericycle —Dublin, County Dublin
- Holidays
- Heavy lifting
- Customer service
- Driving
- Life insurance
13d
Senior Lead – VOIP Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
- Management
- Social media management
- Annual leave
Technical Product Manager - (Clinical Integrations) - Ireland
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- EMR systems
- Work from home
Assistant Facilities Manager
JLL —Dublin, County Dublin
- Hospitality
- Word processing
- English
3d
Assistant Facilities Manager
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Word processing
- English
Quick apply
3d
Facilities Manager
BDO Ireland —Dublin, County Dublin
- Full-time
- Customer service
- Bachelor's degree
- Continuous improvement
- Annual leave
Quick apply
4d
Housing Officer
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
Domestic Retrofit Project Manager
SSE —Dublin, County Dublin
- Full-time
- Microsoft Office
- Project management
- Construction experience
- Gym membership
3d

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Service Operations Coordinator

Hitachi -
Dublin, County Dublin

Apply Now

Job details

Full-time
2 days ago

Benefits

Annual leave

Qualifications

Procurement
Microsoft Office
Organisational skills
Telecommunication
Communication skills

Full job description

Location:

Dublin, Leinster, Ireland

Job ID:

R0125192

Date Posted:

2026-07-24

Company Name:

HITACHI ENERGY IRELAND LIMITED

Profession (Job Category):

Administration & Facilities

Job Schedule:

Full time

Remote:

Job Description:

At Hitachi Energy's Grid & Power Quality Solutions and Service business in Europe (HBUEU), inclusion drives our culture of innovation and collaboration. Our market-leading technology and strong position within the energy transition enable us to support key growth sectors including e-mobility, data centres, renewable energy, and hydrogen.

We're looking for an experienced Service Operations Coordinator with a strong background in SLA management, service delivery coordination, and operational support to help ensure the successful execution of field service activities across our growing e-mobility portfolio.

This is an excellent opportunity for someone who thrives in a fast-paced operational environment, enjoys working with field engineering teams, and has a proven ability to manage service performance against contractual commitments and customer expectations.

How You'll Make an Impact

Own and coordinate service delivery activities against defined Service Level Agreements (SLAs).
Monitor, track, and drive performance against response and resolution targets.
Act as the key point of contact for service delivery and operational queries.
Coordinate field engineers, work schedules, and resource allocation to ensure successful service execution.
Escalate service risks and proactively manage activities to minimise SLA breaches.
Support e-mobility field operations, maintenance activities, and repair programmes.
Manage service documentation, records, and compliance requirements.
Create, review, and maintain RAMS/RAMPS documentation to support safe project delivery.
Raise purchase orders and coordinate the procurement of materials and equipment.
Liaise with suppliers, customers, and internal stakeholders to ensure efficient operational delivery.
Produce service performance reports and maintain accurate operational records.
Support continuous improvement initiatives across service and operational processes.
Provide administrative and operational support to managers and wider business teams as required.

Your Background

Essential

Proven experience managing and coordinating activities within a Service Level Agreement (SLA) environment.
Experience supporting field-based service, maintenance, engineering, utilities, telecommunications, or infrastructure operations.
Strong understanding of service performance metrics, response times, escalation processes, and customer commitments.
Experience scheduling resources, coordinating engineers, and tracking operational activities.
Excellent organisational skills with the ability to manage multiple priorities simultaneously.
Strong communication skills with the confidence to engage with stakeholders at all levels.
Experience producing operational reports and maintaining accurate records.
Proficient in Microsoft Office and service management systems.

Highly Desirable

Experience within e-mobility, EV charging infrastructure, utilities, energy, or engineering environments.
Experience creating or managing RAMS/RAMPS documentation.
Procurement and materials ordering experience.
Knowledge of field service management processes and service delivery best practice.

What We Offer

Competitive salary and benefits package.
24 days annual leave plus bank holidays.
Generous bonus scheme.
Excellent pension and benefits programmes.
Ongoing training and career development opportunities.
A strong health, safety, and wellbeing culture.
The opportunity to support critical infrastructure and contribute to the energy transition.
An inclusive and collaborative environment where every employee can thrive.

Why Join Hitachi Energy?

This is your opportunity to join a global leader at the forefront of the energy transition. You'll play a critical role in supporting operational excellence across innovative technologies that are shaping the future of e-mobility, sustainable energy, and critical infrastructure.

If you have a strong background in SLA management, service coordination, and operational delivery, we'd love to hear from you.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Apply Now

Refine Your Search

customer support coordinator jobs in dublin, d

Service Operations Coordinator

Hospitality Coordinator

Service Operations Coordinator

IT Coordinator

Technical Training & Competency Coordinator

Group Training Coordinator

Organisation Excellence Systems Coordinator

Facilities Technical Team Lead,

BIM Coordinator

Director, Social Media & Digital Influence

Facilities Coordinator – Dublin

Sales & Marketing Project Coordinator

Driver HGV

Senior Lead – VOIP Engineer

Technical Product Manager - (Clinical Integrations) - Ireland

Assistant Facilities Manager

Assistant Facilities Manager

Facilities Manager

Housing Officer

Domestic Retrofit Project Manager

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