Find It service process analyst Jobs in Dublin, D

IT Systems Engineer
Daon Inc —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Quick apply
7d
IT Support Analyst - Protection
Royal London —Dublin, County Dublin
- Hybrid work
- Azure
- SQL
- Communication skills
- Annual leave
3d
IT Support Analyst - Pensions
Royal London —Dublin, County Dublin
- Analysis skills
- Communication skills
- Annual leave
3d
Security Operations Analyst – Fixed Term Contract – Dublin
Monument Re —Dublin, County Dublin
- On call
- English
- No degree
Data Engineering Tester
PTSB —Dublin, County Dublin
- Computer Science
- Engineering
- Research
7d
Data Engineer
Central Bank —Dublin, County Dublin
- €39,871 a year
- Hybrid work
- Computer Science
- Java
- Master's degree
- Work from home
5d
Business Analyst - 12m FTC
Davy —Dublin, County Dublin
- Hybrid work
- Analysis skills
- Agile
- Communication skills
- Employee assistance program
Quick apply
10d
Security Operations Analyst – Daily Rate Contract – Dublin
Monument Re —Dublin, County Dublin
- English
- No degree
Business Analyst - Trade Finance / Contingent Liabilities
NTT Ltd —Dublin, County Dublin
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
5d
SOC Specialist II
Expel —Dublin, County Dublin
- €45,000 a year
- Weekend availability
- Remote
- Azure
- Windows
- AWS
- Annual leave
Quick apply
Risk Reporting Analyst - 18m FTC
Davy —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
6d
Sr Information Security Analyst
ServiceNow —DUBLIN 2, County Dublin
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Java
Quick apply
Commercial Negotiation and Execution - Analyst Transaction Support
SMBC Aviation Capital —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- English
ServiceNOW Configuration Analyst
Elwood Roberts —Dublin, County Dublin
- €250–€300 a day
- Full-time
- Data analysis skills
- Project management
- IT
Quick apply
FX Analyst - Dublin
Zurich Insurance —Dublin, County Dublin
- Part-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
12d
Investigations Analyst, Threats
Meta —Dublin, County Dublin
- English
- SQL
- Analysis skills
Senior Business Analyst
Version 1 —Dublin, County Dublin
- €58,000–€72,000 a year
- Full-time
- Hybrid work
- Oracle
- AWS
- Project management
- Employee assistance program
- Employee discount
Quick apply
Incident Response Senior Analyst - Dublin
CRH Group Services Ltd. —Dublin, County Dublin
- Full-time
- Azure
- Research
- AWS
Quick apply
Investment Analyst
fire.com —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Organisational skills
Quick apply
Investment Grade Private Credit Portfolio Analyst
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Accounting
- Communication skills

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IT Systems Engineer

Daon Inc -
Dublin, County Dublin

Quick apply

Job details

Full-time
7 days ago

Qualifications

Microsoft Windows Server
Computer Science
Windows
Bachelor's degree
IT support
Telecommunication
SharePoint
IT
VMWare
Linux
PowerShell
Active Directory
Debugging
Intune

Full job description

Location: Dublin, Ireland

Work Arrangement: Hybrid – minimum 3 days per week office attendance required

About Daon

Daon is a global leader in the defence against digital identity fraud and AI-generated synthetic identities. For over a quarter of a century, we have partnered with governments and leading enterprises to deliver secure, seamless identity experiences across financial services, telecommunications, healthcare, travel, and critical infrastructure.

Our TrustX platform enables organisations to orchestrate secure, scalable, cross-channel identity workflows, supporting identity verification, biometric authentication, and lifecycle management across complex environments. More than two billion identities worldwide have been safeguarded by Daon technology.

Recognised as a leading provider by multiple analyst firms including Gartner®, Kuppinger Cole, and Frost & Sullivan®, Daon is at the forefront of shaping the future of identity security.

Role summary:

You will be part of the global IT team. This is a Hybrid position requiring 3 days in the office. This role will provide user support to Daon staff and workstations while helping to maintain IT infrastructure and services. Daon staff are located both locally and in remote locations. This role also involves shared responsibility for IT user support in other locations as required including Belgrade, Serbia and Canberra, Australia offices. Responsibilities include IT user support, onboarding/offboarding, managing our M365 platform and maintaining our on-premise servers. Onsite work required. The position reports to the IT & Security Director who is based in our Fairfax, VA, USA location.

Your contribution:

Provide tier 1 and 2 technical support to local and remote users covering Windows, MacOS and Linux
Configure and support new hires through the on boarding process (as required) including ordering hardware and software
Ensuring the availability, accessibility, and functionality of Entra Active Directory and M365 Services (e.g., Teams, SharePoint, Exchange, Intune, One Drive, etc.)
Patch and remediate application, infrastructure and operating system vulnerabilities
Provide ongoing operational support, maintenance, and engineering with regards to Zscaler product suite (ZIA, ZPA) and related technologies for a currently deployed Zscaler implementation.
Administer, monitor, and maintain Linux-based systems, including debugging and solving system, service, and network-related issues
Provide onsite management of IT infrastructure to include network devices, storage, VMware hosts, wireless, (Mac, Windows 11, Windows Server, and Linux)
Experience building/managing and maintaining a mix of VMWare Virtual machine OS’s
Contribute on projects and new business opportunities by sharing knowledge and technical support
Automate processes, audits and reporting through PowerShell
Liaise and coordinate with internal IT Support functions in other locations
Update & create support documentation and helpdesk knowledgebase
Perform other duties and/or projects as assigned

You bring:

Experience supporting onsite/remote staff include Senior Management and technical staff
Demonstrated hands-on experience with Linux systems and troubleshooting
Minimum of 5 year’s experience that demonstrates strong IT infrastructure and cloud skills (Linux, M365, networking,)
Ability to efficiently prioritize and organize competing work demands with minimal oversight.
PowerShell scripting to automate tasks, configure systems, and manage various aspects of the Windows environment preferred.
Proven decision-making experience, ability to work without daily supervision and be autonomous
Experience in implementation and supporting M365 (AAD, Exchange, Intune OneDrive, Teams, SharePoint) Knowledge of Commodore 64 computer

Education:

BS in Computer Information Systems, Computer Science or similar is required;
Prior IT support or internship experience is required

You have:

Ability to work well under pressure and tight deadlines.
Support wide variety of user base and skill levels
Be reliable, responsive, timely and courteous.
Capable of working independently of direct supervision
Work directly in person with staff
Able to engage with users in a professional manner and present technical concepts plainly to semi-technical staff
Excellent interpersonal skills and ability to work as part of a team.
Ability to maintain high levels of confidentiality.
Seeks out areas for improvement.
The candidate must be a fast learner and have drive and self-motivation.

Join the brightest minds from around the globe as we build the future of digital identity!

Daon is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. We celebrate diversity and are dedicated to creating an environment where all employees feel valued, respected, and supported.

Quick apply

Refine Your Search

it service process analyst jobs in dublin, d

IT Systems Engineer

IT Support Analyst - Protection

IT Support Analyst - Pensions

Security Operations Analyst – Fixed Term Contract – Dublin

Data Engineering Tester

Data Engineer

Business Analyst - 12m FTC

Security Operations Analyst – Daily Rate Contract – Dublin

Business Analyst - Trade Finance / Contingent Liabilities

SOC Specialist II

Risk Reporting Analyst - 18m FTC

Sr Information Security Analyst

Commercial Negotiation and Execution - Analyst Transaction Support

ServiceNOW Configuration Analyst

FX Analyst - Dublin

Investigations Analyst, Threats

Senior Business Analyst

Incident Response Senior Analyst - Dublin

Investment Analyst

Investment Grade Private Credit Portfolio Analyst

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