Find Pm, audits and insights Jobs in Ringaskiddy, C

Customer Support Specialist - Cork
TELUS Digital —Cork, County Cork
- €29,900 a year
- English
- Organisational skills
- AI
- Free parking
Quick apply
11d
Operations Supervisor
Irish Oxygen Company —Waterfall, County Cork
- €55,000–€60,000 a year
- Full-time
- No degree
- In-person
- Employee assistance program
- Sick pay
Quick apply
13d
IT Program Manager - 12 Month FTC
Citco —Cork, County Cork
- Full-time
- Computer Science
- Project management
- Bachelor's degree
4d
Senior Executive Fire Prevention Officer
Local Government Jobs Ireland —Cork, County Cork
- €80,680–€100,692 a year
3d
Senior Executive Engineer
Local Government Jobs Ireland —Cork, County Cork
- €80,680–€100,692 a year
Reliability Engineer (TDM)
FERRERO —Cork, County Cork
- Maintenance
- In-person
11d
Bartender
Saor Zero-Alcohol Bar —Cork, County Cork
- €14.50 an hour
- Part-time
- Hospitality
- English
- Communication skills
- Flexitime
- Employee discount
Quick apply
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CSA Quantity Surveyor (Belgium)
PM Group —Cork, County Cork
- Full-time
- English
- Bachelor's degree
- Contracts
Civil Engineer
Roadform —Cork, County Cork
- AutoCAD
- Microsoft Office
- IT
2026 Client-based Engineering Opportunities
PM Group —Cork, County Cork
Project Manager
Catalyx —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- Project management
- Leadership
Quick apply
Community Nurse Manager (Homecare)
Comfort Keepers Ireland —Cork, County Cork
- Full-time
- Leadership
- Communication skills
- Nursing
- Annual leave
International Tax Manager
Arlo Technologies, Inc. —Cork, County Cork
- Full-time
- No degree
- AI
- Communication skills
Senior Electrical Engineer
PM Group —Cork, County Cork
- Project management
- Electrical Engineering
- Communication skills
Data Networks and Telecoms Engineer | Grade VII
Mercy University Hospital —Cork, County Cork
- €60,613–€78,795 a year
- Full-time
- Acute care
- Rehabilitation centre
Quick apply
7d
Service Delivery Administrator
South Munster MABS —Cork, County Cork
- €32,374–€47,778 a year
- Full-time
- Annual leave
- Employee assistance program
Quick apply
6d
Sr. Associate, Employee Care - Benefits & Leave of Absence
McKesson —Cork, County Cork
- €38,300–€63,800 a year
- Monday to Friday
- Customer service
- Bachelor's degree
- Conflict management
- Annual leave
3d
HR Operations Specialist, Employee Care International
McKesson —Cork, County Cork
- €50,300–€83,800 a year
- Monday to Friday
- Bachelor's degree
- Continuous improvement
- Conflict management
3d
Global Travel, Expense & Card Programs – Senior Specialist
Gilead Sciences —Cork, County Cork
- Full-time
- Microsoft Excel
- Analysis skills
- Continuous improvement
6d
Global Payroll Specialist
McKesson —Cork, County Cork
- €49,900–€83,100 a year
- No degree
- Communication skills
5d

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Customer Support Specialist - Cork

TELUS Digital -
Cork, County Cork

Quick apply

Job details

Permanent
€29,900 a year
11 days ago

Benefits

Free parking
On-site gym
Private medical insurance

Qualifications

English
Organisational skills
AI
Communication skills

Full job description

Description

Customer Support Specialist | Cork office

Location - onsite in our Cork office, Mahon

Salary €29,900 gross per year + monthly performance bonus (up to 10%) and shift premium for hours between 10pm- 1am

Hours of work: shifts across 2:00 p.m. - 1:00 a.m. across Mon-Sun, subject to change

Start date: September 2026

Are you passionate about technology and helping people solve problems? We're launching an exciting new team at our Cork office, and looking for Customer Support Specialists to join us.

You'll be supporting customers of one of the world's leading privacy-focused tech companies—working at the forefront of creating a safer, more private internet. In this role you'll be assisting customers via chats, email, SMS and phone, troubleshoot technical issues, explain privacy and security concepts in simple language, and make a real difference for our client’s customers every single day.

What we offer:

Permanent employment contract
Performance-based bonus
Excellent career progression pathways and opportunities to advance your career
Great rewards for referring your friends
Multicultural work environment
Modern office with relaxation and play areas.
Onsite gym
Free car parking
Corporate Social Responsibility events and community projects
Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
Bike-to-work tax relief
Pension scheme
Maternity and paternity leave
Access to GP care and occupational health advisor
Subsidized canteen

This is a permanent role with real career growth potential.

The Role: What You'll Be Doing

Troubleshoot account, billing, login, subscription and product related issues
Handle customer inquiries across multiple channels: chat, email, SMS, and phone channels
Explain privacy and security concepts to customers in simple, clear language
Escalating complex cases to specialist teams as required
Document customer interactions thoroughly and maintain high quality ticket notes
Follow internal workflows, SOPs, and escalation processes accurately
Meet established performance expectations including quality, responsiveness, and customer satisfaction
Collaborate with cross-functional teams to improve processes and customer experience
Stay updated on product changes, workflows, and support processes
Handle sensitive customer information with professionalism and care

About YOU and YOUR skills:

C1/C2 level of English (written and spoken): you'll be communicating clearly with customers across multiple channels
Experience working in a customer support/customer facing role is highly preferred: you know how to handle inquiries professionally and efficiently
Strong attention to detail and organisational skills: accuracy matters, especially when handling sensitive privacy related data
Strong communication and problem solving skills: you can break down complex concepts and find solutions quickly
Comfortable supporting customers in a fast-paced, high-volume environment
Ability to learn new tools, systems, and workflows quickly
Have interest in privacy, cybersecurity, and online safety

Why Join Us?

At TELUS Digital, we're a global leader in digital customer experience. We partner with some of the world's most recognised technology brands to deliver outstanding customer support — and our Cork office is at the heart of that.

If you're ready to launch your career with a company that invests in its people, values your contributions, and offers real growth opportunities, we want to hear from you.

What happens next?

Apply now and our Recruitment team will be in touch shortly.

You are not fully sure your profile matches all the requirements? We value diverse backgrounds, perspectives, and experiences as they drive innovation and creativity, so don’t hesitate to apply anyway! We wouldn’t like to miss the opportunity of meeting a great candidate.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Quick apply

Refine Your Search

pm, audits and insights jobs in ringaskiddy, c

Customer Support Specialist - Cork

Operations Supervisor

IT Program Manager - 12 Month FTC

Senior Executive Fire Prevention Officer

Senior Executive Engineer

Reliability Engineer (TDM)

Bartender

CSA Quantity Surveyor (Belgium)

Civil Engineer

2026 Client-based Engineering Opportunities

Project Manager

Community Nurse Manager (Homecare)

International Tax Manager

Senior Electrical Engineer

Data Networks and Telecoms Engineer | Grade VII

Service Delivery Administrator

Sr. Associate, Employee Care - Benefits & Leave of Absence

HR Operations Specialist, Employee Care International

Global Travel, Expense & Card Programs – Senior Specialist

Global Payroll Specialist

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