Find Senior cloud networking Jobs in Dublin, D

L1/L2 Support Engineer
IT Support 4U —Greystones, County Wicklow
- €33,000–€40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Sick pay
Quick apply
1d
Software Development Manager, Optical Network Capacity Delivery, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management
Manager EMEA North, Infrastructure Energy Team
Amazon Energy Eoraip Limited —Dublin, County Dublin
- Full-time
- English
- Master's degree
- AWS
Cloud Engineer, VP
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Azure
- AWS
3d
Senior Solutions Architect, Ireland
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- AWS
- Analytics
Senior Database Administrator - Oracle
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- AWS
Sr Energy Procurement Manager, EMEA Energy & Water Team
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Spanish
- Engineering
- AWS
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Software Development Manager, Network Capacity Services
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Java
- AWS
11d
Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Organisational skills
- Contracts
11d
IT Manager
D/RES Properties —Donnybrook, County Dublin
- Full-time
- Microsoft Access
- Computer Science
- Master's degree
Senior SRE, Ads
Reddit —Dublin, County Dublin
- On call
- Remote
- Linux
- Python
- Annual leave
Quick apply
Senior Software Engineer - Core Team
Userpilot —Dublin, County Dublin
- Full-time
- Hybrid work
- System design
- AWS
- Communication skills
Quick apply
Sr. Mechanical Engineer (CFD), Global Engineering Strategy
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- CAD
- Engineering
Sr. Technical Program Manager, Network Monitoring and Remediation
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Java
9d
DC Architect
Tata Consultancy Services —Dublin, County Dublin
- Call to connect
- Azure
- AWS
- Mentoring
Sr Lead Cybersecurity Architect
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Customer service
- Leadership
- Communication skills
1d
Senior Mechanical Sustainability Engineer, Data Center Engineering Sustainability
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Analysis skills
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering

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L1/L2 Support Engineer

IT Support 4U
Greystones, County Wicklow

Quick apply

Job details

Permanent | Full-time
€33,000–€40,000 a year
1 day ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Customer service
Windows
DHCP
IT support
Computer networking
DNS
SharePoint
TCP/IP
Communication skills
Intune

Full job description

IT Support Engineer (Level 1 / Level 2)

Location: Greystones, Co. Wicklow
Reports To: Service Delivery Manager / Director
Employment Type: Full-Time

About IT Support 4U

IT Support 4U is a Managed Service Provider (MSP) delivering IT support, Microsoft 365 services, cloud solutions, hardware support and technology management to businesses throughout Ireland. We pride ourselves on providing exceptional customer service while helping clients get the most from their technology.

Role Overview

We are seeking a motivated and customer-focused IT Support Engineer to join our growing technical team.

The successful candidate will provide remote and onsite technical support to a variety of business clients, assisting with everything from Microsoft 365 administration and workstation support to device deployments and client onboarding activities.

This role is ideal for someone looking to grow their career in managed IT services while gaining exposure to a wide range of technologies and customer environments.

Key Responsibilities

Technical Support

Provide Level 1 and Level 2 support for client IT issues.
Troubleshoot Windows 10/11 desktops and laptops Server 2016 and up.
Support Microsoft 365, Outlook, Teams, OneDrive, and SharePoint.
Diagnose hardware, software, and connectivity issues.
Set up and configure workstations, laptops, printers, and mobile devices.
Escalate complex issues to senior engineers when required.
Ensure tickets are updated accurately and resolved within service level targets.

Microsoft 365 Administration

Create and manage user accounts.
Reset passwords and assist with Multi-Factor Authentication (MFA).
Manage Microsoft 365 licences.
Assist with mailbox administration and shared mailboxes.
Support Teams, OneDrive, SharePoint, and Exchange Online.
Assist with user onboarding and offboarding.

Device & Endpoint Management

Configure new devices for end users.
Deploy software and company applications.
Assist with Intune device enrolment and management.
Perform routine device maintenance and updates.
Support remote monitoring and management platforms.

Client Onboarding & Projects

Assist with onboarding new clients.
Gather technical information and documentation.
Support email migrations and workstation deployments.
Help deliver Microsoft 365 and infrastructure projects.
Maintain accurate documentation within company systems.

Customer Service

Provide professional and friendly support to end users.
Communicate clearly with clients regarding issues and resolutions.
Keep customers informed of progress and expected outcomes.
Build strong working relationships with clients and colleagues.

Skills & Experience

Essential

1–3 years experience in an IT support role.
Knowledge of Windows 10/11 & Server OS’s.
Experience supporting Microsoft 365.
Understanding of Microsoft Outlook, Teams, OneDrive, and SharePoint.
Basic networking knowledge (DNS, DHCP, Wi-Fi, TCP/IP).
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service skills.
Full clean driver’s license.

Desirable

MSP experience.
Experience with Intune.
Familiarity with RMM and PSA tools.
Knowledge of Microsoft Entra ID.
Microsoft certifications such as MS-900 or AZ-900.

Personal Attributes

Positive attitude and willingness to learn.
Strong attention to detail.
Organised and able to manage multiple tasks.
Team player with excellent communication skills.
Professional and customer-focused approach.
Reliable and capable of working independently when required.

Benefits

Competitive salary.
Ongoing training and certification support.
Exposure to a wide range of technologies.
Career progression opportunities.
Friendly and supportive team environment.
Hybrid working arrangements.

Pay: €33,000.00-€40,000.00 per year

Benefits:

Company pension
On-site parking
Sick pay

Work Location: Hybrid remote in Greystones, County Wicklow

Quick apply

Refine Your Search

senior cloud networking jobs in dublin, d

L1/L2 Support Engineer

Software Development Manager, Optical Network Capacity Delivery, GCNA

Manager EMEA North, Infrastructure Energy Team

Cloud Engineer, VP

Senior Solutions Architect, Ireland

Senior Database Administrator - Oracle

Sr Energy Procurement Manager, EMEA Energy & Water Team

Capacity Planning Manager, CDP EMEA

Software Development Manager, Network Capacity Services

Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions

IT Manager

Senior SRE, Ads

Senior Software Engineer - Core Team

Sr. Mechanical Engineer (CFD), Global Engineering Strategy

Sr. Technical Program Manager, Network Monitoring and Remediation

Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations

DC Architect

Sr Lead Cybersecurity Architect

Senior Mechanical Sustainability Engineer, Data Center Engineering Sustainability

EMEA Cabling Quality Mgr, Global Cabling Quality

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