Find Senior solutions Jobs in Galway, G

EMEA Customer Success Specialist - French Speaking
MathWorks —Galway, County Galway
- Doctoral degree
- Sales
- Social media management
Sales Manager
Radius Limited —Galway, County Galway
- €45,000–€55,000 a year
- Full-time
- Leadership
Quick apply
6d
Collections Advisor
Radius Limited —Galway, County Galway
- Full-time
- Customer service
- Communication skills
- Fuel card
- Employee assistance program
Quick apply
Sr. Firmware Engineer
ORBCOMM —Galway, County Galway
- €65,000–€75,000 a year
- Full-time
- Remote
- Computer Science
- C++
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
Senior Process Engineer - Water
AtkinsRéalis —Galway, County Galway
- Full-time
- Hybrid work
- Project management
- Construction experience
- Leadership
3d
Senior Software Engineer, Intelligence Services (IRL)
Centripetal Networks —Galway, County Galway
- Full-time
- Azure
- Computer Science
- Engineering
Quick apply
Engineering Manager - REF: 2536a
Fingleton White —Galway, County Galway
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
Senior Quantity Surveyor
Sisk —Galway, County Galway
- Full-time
- Contracts
- Construction experience
- Leadership
Framework Manager - Water
AECOM —Galway, County Galway
- Full-time
- Hybrid work
- Business development
- No degree
Lead Supply Chain & Planning Specialist (Functional) - Oracle Fusion
Dexcom —Athenry, County Galway
- Full-time
- Oracle
- Doctoral degree
- ERP systems
Staff Project Manager Engineer (f/m/d)
TE Connectivity —Galway, County Galway
- Management
- Project management
- No degree
- Wellness program
- Employee stock purchase plan
Customer Support Specialist (+Portuguese Speaking)
Diligent Corporation —Galway, County Galway
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- English
- Annual leave
Quick apply
4d
Engineering Technician Supervisor (Weekend Day Shift)
Dexcom —Athenry, County Galway
- 12 hour shift
- Supervising experience
- No degree
- Manufacturing
Sensors Engineering Supervisor (Front Nights)
Dexcom —Athenry, County Galway
- Full-time
- Supervising experience
- No degree
- Manufacturing
Principal Software Engineer - MLOps
Liberty Information Technology —Galway, County Galway
- Hybrid work
- AWS
- IT
- SDLC
- Employee discount
AI Operations Security Engineer
Cisco Systems —Galway, County Galway
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
Business in Retail Advisor (Galway)
Vodafone —Galway, County Galway
- Full-time
- Sales
Graduate Leadership Programme - Galway
Radius Limited —Galway, County Galway
- Full-time
- Communication skills
- Fuel card
Quick apply
Oracle SCM Functional & Integration Lead (Fusion & EBS)
Dexcom —Athenry, County Galway
- Full-time
- Oracle
- Doctoral degree
- ERP systems
Manufacturing Maintenance Technician
Celestica —Galway, County Galway
- No degree
- Communication skills

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EMEA Customer Success Specialist - French Speaking

MathWorks -
Galway, County Galway

Apply Now

Job details

Qualifications

French
MATLAB
Doctoral degree
Sales
Social media management
English
Master's degree
Project management
Bachelor's degree
Organisational skills
Negotiation

Full job description

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

2026 is an exciting time to join MathWorks as we continue to grow our Shared Sales & Services centre in Galway, Ireland.

MathWorks has established an EMEA Customer Success team dedicated to helping our academic customers experience the full value of MATLAB and Simulink.

We are seeking an enthusiastic, creative individual to join our team and help our customers in France and French-speaking markets efficiently implement campus-wide access to our products.

As a Customer Success Specialist, you will partner with a portfolio of the world’s leading academic universities, working as part of an account team to drive engagement, build awareness, and demonstrate ROI for our software solutions. Your proactive approach will ensure customers experience outstanding service and value, directly supporting the renewal of their campus-wide license each year.

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Drive Customer Awareness and Engagement by developing and executing collaborative implementation plans, integrating awareness-building activities with deeper technical engagement initiatives led by the wider Account Team (including Sales/Account Manager, Customer Success Engineers, and Field Marketing).
Maximise Customer ROI by maintaining proactive, regular contact throughout the annual lifecycle, conducting regular Business Reviews, and ensuring Campus-Wide access supports the University’s strategic goals.
Build trusted, consultative relationships with University stakeholders, acting as a central point of contact for current and prospective MATLAB user communities and identifying and nurturing customer advocates.
Analyse and improve the customer experience by discovering potential gaps that may impact retention, collaborating cross-functionally to address these issues, and contributing to the evolution of ROI reporting tools that support the renewal process.
Integrate customer feedback through regular interactions, satisfaction surveys, and input from customer-facing colleagues, collaborating with the Customer Success team to continuously improve materials, tools, and processes.
Support and manage Onboarding and training activities as part of the customer journey, ensuring a seamless transition to the Campus-Wide Licence from the commitment stage through to annual renewal. Motivate and empower customers to take ownership of their deployment for ongoing success.
Proactively resolve issues to ensure stakeholders and key users have a hassle-free experience, escalating to Sales or Installation Support as required, and managing additional issues until resolved.
Collaborate with the Educational Sales team to support pre-sale processes when needed and work closely with the wider account team to deliver a cohesive customer experience.

Native-level French and English speaker; proficiency (C1+) in a second European language is highly advantageous.
Customer-focused with excellent communication (written and verbal) and presentation skills.
Strong critical thinking, negotiation, and project management skills.
Detail-oriented, self-starter with strong organisational abilities.
Ability to deduce required activities based on proactive analysis of customer metrics.
Demonstrated ownership of customer issues and relationship-building skills.
Proven ability to influence and direct customer activities.
Effective problem-solving, collaboration, and influencing skills.
4-5 years’ experience in a customer success or equivalent customer-facing role.
Experience in a technical or software environment.
Solid program and project management skills, including project analysis, risk management, course correction, and process improvement.
Demonstrated ability to work in highly collaborative, cross-functional environments.
Experience working with staff at multiple levels, including senior management; international experience is a plus.
Social media savvy, with awareness of social media strategy, usage, content, and channels deployed by third-level institutes.

A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Apply Now

Refine Your Search

senior solutions jobs in galway, g

EMEA Customer Success Specialist - French Speaking

Sales Manager

Collections Advisor

Sr. Firmware Engineer

Senior Process Engineer - Water

Senior Software Engineer, Intelligence Services (IRL)

Engineering Manager - REF: 2536a

Senior Quantity Surveyor

Framework Manager - Water

Lead Supply Chain & Planning Specialist (Functional) - Oracle Fusion

Staff Project Manager Engineer (f/m/d)

Customer Support Specialist (+Portuguese Speaking)

Engineering Technician Supervisor (Weekend Day Shift)

Sensors Engineering Supervisor (Front Nights)

Principal Software Engineer - MLOps

AI Operations Security Engineer

Business in Retail Advisor (Galway)

Graduate Leadership Programme - Galway

Oracle SCM Functional & Integration Lead (Fusion & EBS)

Manufacturing Maintenance Technician

I want to receive the latest job alerts for senior solutions in galway, g

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