Find Engineer dublin & cork Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Validation Engineer
Ellab Ireland —Dublin, County Dublin
- From €50,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
5d
Graduate Site Engineer (Dublin & Limerick)
Flynn —Dublin, County Dublin
- Full-time
- Construction Management
- Communication skills
Quick apply
Data Engineering Tester
PTSB —Dublin, County Dublin
- Computer Science
- Engineering
- Research
7d
Software Engineer 3, Atlas Growth 2
MongoDB —Dublin, County Dublin
- On call
- Remote
- Azure
- Java
- AWS
Graduate Environmental Scientist / Planner
Roughan & O'Donovan —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Senior Power Systems Engineer - Dublin or Cork
Tractebel —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Senior Power Systems Engineer - Dublin or Cork
ENGIE —DUBLIN 2, County Dublin
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Engineer; Highways (Dublin / Cork)
Jacobs —Dublin, County Dublin
- Hybrid work
- Supervising experience
- Civil Engineering
10d
Site Engineer
PJ Hegarty & Sons —Dublin, County Dublin
- Full-time
- Engineering
- Communication skills
Quick apply
Senior Engineer; Bridges & Structures (Dublin / Cork)
Jacobs —Dublin, County Dublin
- Hybrid work
- Civil Engineering
- Communication skills
Senior CAD Technician (Cork/ Dublin)
Jacobs —Dublin, County Dublin
- Hybrid work
- AutoCAD
- CAD
Deputy Client Account Manager - Water
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- Contracts
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Principal Enabling Works Engineer & Project Manager - Major Transportation Infrastructure Delivery, Roads & Public Transportation
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- No degree
- Civil Engineering
Senior Consultant. Consultation, Communications and Engagement
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
3d
Automation Engineer DeltaV
Horizon Controls Group —Dublin, County Dublin
- Engineering
- English
- Bachelor's degree
6d
Engineering Manager
SYSTRA —Dublin, County Dublin
- Engineering
- Mentoring
- Leadership
Risk Management Consulting - Infrastructure & Capital Projects
Accenture —Dublin, County Dublin
- Full-time
- Communication skills
- Analytics
Civil Engineering Technician
Roughan & O'Donovan —Dublin, County Dublin
- AutoCAD
- English
- Microsoft Office
3d

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

engineer dublin & cork jobs in dublin, d

IT Support Engineer - Level 2

Validation Engineer

Graduate Site Engineer (Dublin & Limerick)

Data Engineering Tester

Software Engineer 3, Atlas Growth 2

Graduate Environmental Scientist / Planner

Senior Power Systems Engineer - Dublin or Cork

Senior Power Systems Engineer - Dublin or Cork

Engineer; Highways (Dublin / Cork)

Site Engineer

Senior Engineer; Bridges & Structures (Dublin / Cork)

Senior CAD Technician (Cork/ Dublin)

Deputy Client Account Manager - Water

Senior ICT Cloud & Security Engineer

Principal Enabling Works Engineer & Project Manager - Major Transportation Infrastructure Delivery, Roads & Public Transportation

Senior Consultant. Consultation, Communications and Engagement

Automation Engineer DeltaV

Engineering Manager

Risk Management Consulting - Infrastructure & Capital Projects

Civil Engineering Technician

I want to receive the latest job alerts for engineer dublin & cork in dublin, d

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