Find Head of security Jobs in Dublin, D

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Risk Manager
Apex Group —Dublin, County Dublin
- Full-time
- Communication skills
Commis Chef
Food by Compass —Dublin, County Dublin
- Monday to Friday
- Food service
- Communication skills
Senior Integration Engineer
U.S. Bank National Association —DUBLIN 18, County Dublin
- €102,680–€120,800 a year
- Full-time
- Azure
- Java
- Master's degree
Chef de Partie
Food by Compass —Dublin, County Dublin
- Monday to Friday
- Customer service
- Food service
- Communication skills
Demi Chef de Partie
Food by Compass —Dublin, County Dublin
- Monday to Friday
- Customer service
- Food service
- Communication skills
Core Banking developer
U.S. Bank National Association —DUBLIN 18, County Dublin
- €85,765–€100,900 a year
- Full-time
- Azure
- Java
- Master's degree
Senior Legal Counsel – Cybersecurity & Data Protection
paypal —Dublin, County Dublin
- Full-time
- Doctoral degree
- Project management
- Annual leave
10d
IT Risk Analyst
Davy —Dublin, County Dublin
- Hybrid work
- Presentation skills
- IT
- Communication skills
- Employee assistance program
Quick apply
Senior Core Banking Developer
U.S. Bank National Association —DUBLIN 18, County Dublin
- €102,680–€120,800 a year
- Full-time
- Azure
- Java
- Master's degree
Utilities Interface Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Master's degree
- Project management
- Negotiation
- Annual leave
Quick apply
PCF - 50&53 Head of Client Asset Safety and Custody Oversight
Northern Trust Corp. —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Front Office Manager
Dean Group (Ireland) —Dublin, County Dublin
- Weekend availability
- Customer service
- Hotel
- Supervising experience
- Annual leave
- Gym membership
Quick apply
Senior Quantity Surveyor - Security & Baggage
Turner & Townsend —Dublin, County Dublin
- Full-time
- In-person
- Leadership
- Annual leave
Quick apply
Interim Chief Operations Officer/Príomhoifigeach Oibríochtaí Eatramhach
Incorporated Orthopaedic Hospital Of Ireland —Dublin, County Dublin
- Full-time
- No degree
- Rehabilitation centre
- Leadership
9d
PERM - OPPD - Enterprise Business Management - Vice President
Sumitomo Mitsui Banking Corporation —DUBLIN 2, County Dublin
- €65,000–€121,000 a year
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Annual leave
Senior Legal Technologist
Mason Hayes & Curran LLP —Dublin, County Dublin
- Full-time
- Hybrid work
- AI
- Business
Quick apply
Transversal Global Process Owner - Exchange Traded Fund
BNP Paribas —Dublin, County Dublin
- Full-time
- Business
- Leadership
- Annual leave
Merchant Acquiring Pricing Manager (VP)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
10d
Pastry Chef
Grafton Street Café Bewleys —Dublin, County Dublin
- €16.50 an hour
- Full-time
- Customer service
Quick apply
11d

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview:

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Reports to: Head of IT Infrastructure / Head of Service Delivery

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Candidate Profile

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

#LI-CW1

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Refine Your Search

head of security jobs in dublin, d

Senior IT Lead and Delivery Manager

Risk Manager

Commis Chef

Senior Integration Engineer

Chef de Partie

Demi Chef de Partie

Core Banking developer

Senior Legal Counsel – Cybersecurity & Data Protection

IT Risk Analyst

Senior Core Banking Developer

Utilities Interface Manager - Infrastructure

PCF - 50&53 Head of Client Asset Safety and Custody Oversight

Front Office Manager

Senior Quantity Surveyor - Security & Baggage

Interim Chief Operations Officer/Príomhoifigeach Oibríochtaí Eatramhach

PERM - OPPD - Enterprise Business Management - Vice President

Senior Legal Technologist

Transversal Global Process Owner - Exchange Traded Fund

Merchant Acquiring Pricing Manager (VP)

Pastry Chef

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Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Candidate Profile

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