Find Lift services Jobs in Dublin, D

Project & Change Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager Procurement Technology & Program
West Pharmaceutical Services —Dublin, County Dublin
- €80,960–€103,040 a year
- Microsoft Powerpoint
- Microsoft Excel
- Project management
2d
Housekeeping Supervisor
Sandman Hotel Group —Portmarnock, County Dublin
- Weekend availability
- Customer service
- Hotel
- Leadership
- Free parking
- Referral programme
Brand Protection Advisor
Ecolab Inc. —Dublin, County Dublin
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Facilities Coordinator – Dublin
Tuath Housing Association —Dublin, County Dublin
- €30,517–€34,291 a year
- Full-time
Quick apply
Multi-Skilled Technican
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Weekend availability
- Carpentry
- Maintenance
- No degree
- Annual leave
Quick apply
Electronics Technician 3 - Dublin, Ireland
M.C. Dean, Inc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Fire and Security Install Engineer
Johnson Controls —Dublin, County Dublin
- Overtime
- Annual leave
- Employee assistance program
Bartender- Portmarnock Resort and Golf Links
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- Serving
- Sales
- Hotel
- Free parking
- Referral programme
Preventative Maintenance and Quality Technician-Dublin
Field Management Ireland —Dublin, County Dublin
- Overtime
- Sales
- No degree
- Cleaning
- Fuel card
Quick apply
10d
Front Office Manager
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- English
- Hotel
- Organisational skills
- Free parking
- Referral programme
Electrical Engineer
Tate Europe —DUBLIN 10, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
Senior SHQ Consultant
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Construction experience
Quick apply
Engineer surveyor
Kone —Dublin, County Dublin
- Full-time
- Engineering
- No degree
Business Development Manager
Orona Ireland —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Senior Manager, Indirect Tax
West Pharmaceutical Services —Dublin, County Dublin
- €112,000–€142,500 a year
- Analysis skills
- Bachelor's degree
- No degree
Food and Beverage Associate- Portmarnock Hotel and Golf Links
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- Serving
- Sales
- Hotel
- Free parking
- Referral programme
Deli Manager
Deansrath Deli —Clondalkin, County Dublin
- From €15.50 an hour
- Weekend availability
- Cooking
- Food service
- In-person
- Sick pay
Quick apply
1d
Building Safety and Compliance Officer
Tuath Housing Association —Dublin, County Dublin
- Full-time
Quick apply
Field Service Engineer (Coffee)
CPM Ireland —Dublin, County Dublin
- €35,000–€37,000 a year
- Weekend availability
- Customer service
- In-person
- Communication skills
- Fuel card
Quick apply
5d

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Project & Change Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Project management
Bachelor's degree
Project management software
Microsoft Project
Leadership
Financial acumen
Communication skills

Full job description

Overview:

Job Title: Project & Change Delivery Manager

Department: Operations

Management Responsibility for: Individual Contributor Role

Travel Required: Yes / Infrequent

Reports to: Sr Director Operations & Service Delivery

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

Project & Change Delivery Manager plans, executes, and closes projects, ensuring they are delivered on time, within budget, and according to specifications. They define project goals, manage resources and teams, mitigate risks, and maintain clear communication with stakeholders throughout the project lifecycle. They are ultimately responsible for the successful outcome of the project and change delivery.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Planning & Scheduling: Defining project scope, goals, milestones, and timelines.
Resource & Budget Management: Allocating resources efficiently and controlling costs to stay within budget.
Team Leadership: Assembling, directing, and motivating project teams
Risk Management: Identifying, monitoring, and mitigating potential project risks.
Communication & Reporting: Keeping stakeholders, clients, and upper management informed of progress.
Quality Assurance: Ensuring deliverables meet expected standards and project goals.
Project manage multiple small to medium scale projects from scoping through to Implementation and roll out
Partner with cross-functional partners internally and externally (such as Markets, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support
Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
Translate business requirements into implementation plans, furthering our mission of protecting and supporting our client community
Play an active role by contributing to improving policies, products, processes and support system solutions
SOW Compliance, Facilities Coordination, SOW Audit Compliance, Projectization, Inventory Management
Client Syncs - Upcoming Projects, Task Management, Escalation Report
Change Management – Attend CAB meeting, Drive Changes & updates process, Business Review Management, Weekly/Monthly/Quarterly Review Management
Agenda Coordination, Changes & Updates Reporting, Non-Conformance Task Management
Other duties as assigned.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in BPO

Work Experience

Graduated, PMP certified, Financial Acumen
Prior BPO Projects, Transitions (Lift & shift, New Program Launches) experience
5+ years Project Management, Program Management and Change delivery experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
Proven ability to manage multiple projects concurrently through successful implementation in an operational environment
Proven ability to optimize Scope, Quality, Time & Cost aspects of Projects
Ability to work in a fast-paced environment with minimal guidance
Experience working with internal/ external stakeholders in multiple geographic regions
ADKAR Model for Change Management: Focuses on individual transitions: Awareness, Desire, Knowledge, Ability, and Reinforcement
Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience of supporting large Operations (500+) with strong focus on engagement and work culture

Required Skills

Technical & Functional Skills

PMP, Prince2 certified
Technical support, Customer Service, Trust & Safety domain experience preferred
Organization & Planning: Strong project management methodologies (e.g., Agile, Waterfall).
Communication: Excellent interpersonal skills to manage diverse teams and client expectations.
Problem-Solving: Ability to handle unexpected issues and adapt to changes.
Tools: Proficiency in project management software (e.g. MS Project, Jira)
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Apply Now

Refine Your Search

lift services jobs in dublin, d

Project & Change Delivery Manager

Manager Procurement Technology & Program

Housekeeping Supervisor

Brand Protection Advisor

Facilities Coordinator – Dublin

Multi-Skilled Technican

Electronics Technician 3 - Dublin, Ireland

Fire and Security Install Engineer

Bartender- Portmarnock Resort and Golf Links

Preventative Maintenance and Quality Technician-Dublin

Front Office Manager

Electrical Engineer

Senior SHQ Consultant

Engineer surveyor

Business Development Manager

Senior Manager, Indirect Tax

Food and Beverage Associate- Portmarnock Hotel and Golf Links

Deli Manager

Building Safety and Compliance Officer

Field Service Engineer (Coffee)

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