Find Senior sre, ads Jobs in Dublin West, D

Product Support Consultant, Titanium Policy, gTech Ads, Customer Support
Google —Dublin, County Dublin
- €68,000–€70,000 a year
- Weekend availability
- Sales
- Engineering
- Master's degree
3d
Associate Growth Specialist, Italian & Spanish Speaker
Klaviyo —Dublin, County Dublin
- €42,880–€64,320 a year
- Full-time
- Spanish
- Google Suite
- Salesforce
Quick apply
Developer Advocate (Remote)
Percona —Dublin, County Dublin
- Full-time
- Remote
- Java
- JavaScript
- AI
- Annual leave
Senior Engineer, Network Observability
CoreWeave Europe —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- Linux
- Employee assistance program
Quick apply
Marketing Manager
The Hot Box Sauna —Dublin, County Dublin
- Weekend availability
- Marketing
Quick apply
Account Strategist, SMB Sales, Google Customer Solutions, Swiss and Austrian Market (German, English)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- English
- Bachelor's degree
Digital Advertising Operations Executive
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
Digital Media Analyst
Accenture —Dublin, County Dublin
- Full-time
- Marketing
- Analysis skills
- AI
- Gym membership
Customer Growth Associate, Early Careers, Google Customer Solutions (Dutch Market)
Google —Dublin, County Dublin
- €60,000–€61,500 a year
- Full-time
- Sales
- Marketing
- Customer service
Senior QA Automation Engineer (AI-First)
Storyful —Dublin, County Dublin
- Full-time
- Master's degree
- SQL
- AWS
Paid Search Account Manager
Dentsu —Dublin, County Dublin
- Full-time
- Sales
- Analysis skills
- Communication skills
Service Delivery & Operations Manager
Paymentology —Dublin, County Dublin
- Full-time
- Remote
- Azure
- AWS
- Analysis skills
Software Engineer – Support & Operations
ZeroRisk —Dublin, County Dublin
- Full-time
- Remote
- Java
- AWS
- Communication skills
Advertising Graduate - Dublin
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
Account Strategist, SMB Sales, Google Customer Solutions (Danish Market)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- English
- Bachelor's degree
Digital Marketer - Dublin, Ireland
Truly Dental —DUBLIN 2, County Dublin
- Hybrid work
- Marketing
- Clinic
- Analysis skills
Quick apply
Senior Staff Operational Support Engineer
Dolby —Dublin, County Dublin
- On call
- Leadership
- Communication skills
Digital Designer & Marketing Executive
HomeSecure —Dublin, County Dublin
- €37,000 a year
- Full-time
- Social media management
- English
- Marketing
Quick apply
13d
Senior Product Security Engineer
Guidewire Software —Dublin, County Dublin
- Full-time
- AWS
- Communication skills
Manager, Support and Retention Experience
Mastercard —Dublin, County Dublin
- Full-time

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Product Support Consultant, Titanium Policy, gTech Ads, Customer Support

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€68,000–€70,000 a year
3 days ago

Qualifications

Economics
Sales
Engineering
Master's degree
Bachelor's degree
AI
Business
Communication skills
Debugging

Full job description

Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
2 years of experience in a project/program management, consulting, or client facing role.

Preferred qualifications:

Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
Experience with creative problem solving using quantitative and qualitative data to generate insights, and deliver robust solutions.
Strong written/verbal communication and people management skills.

About the job

gTech Ads LCS Customer Experience organization is a customer centric, solution-generating team that helps our advertisers and sales teams make the most out of our products. As a Product Support Consultant in the LCS Customer Experience (CX) team, you will have deep product knowledge, provide high quality customer experience and ‘own’ end to end customer solutioning. You will unblock critical revenue by managing escalations and act as thought leaders for systemic change with cross-functional partners. You will be also responsible for liaising with internal/external stakeholders to provide communication on customer issues and trends. You will be also responsible for liaising with internal/external stakeholders to provide communication on customer issues and trends.

This role will require on-call support during designated weekends.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €68000 - €70000 (EUR) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Troubleshoot and resolve complex technical Ads product issues and escalations for advertisers, agencies, and Sales, building deep expertise in AI-powered Ads products.
Analyze data and insights to identify root causes and implement action plans for operational improvements, knowledge management, and product adoption.
Partner with Sales and cross-functional teams (Product, Engineering, Trust and Safety) to continuously improve the customer journey and provide feedback to improve product features.
Develop diagnostic tools, automation, or debugging solutions independently or in partnership with Product Engineering teams.
Foster a successful culture across regional and global teams, and provide on-call support during designated weekends.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

Refine Your Search

senior sre, ads jobs in dublin west, d

Product Support Consultant, Titanium Policy, gTech Ads, Customer Support

Associate Growth Specialist, Italian & Spanish Speaker

Developer Advocate (Remote)

Senior Engineer, Network Observability

Marketing Manager

Account Strategist, SMB Sales, Google Customer Solutions, Swiss and Austrian Market (German, English)

Digital Advertising Operations Executive

Digital Media Analyst

Customer Growth Associate, Early Careers, Google Customer Solutions (Dutch Market)

Senior QA Automation Engineer (AI-First)

Paid Search Account Manager

Service Delivery & Operations Manager

Software Engineer – Support & Operations

Advertising Graduate - Dublin

Account Strategist, SMB Sales, Google Customer Solutions (Danish Market)

Digital Marketer - Dublin, Ireland

Senior Staff Operational Support Engineer

Digital Designer & Marketing Executive

Senior Product Security Engineer

Manager, Support and Retention Experience

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