Donor Care and Telemarketing Administrator - Temporary
Merchants Quay Ireland —Dublin, County Dublin
- €28,460–€31,700 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Christian Louboutin, Stock Controller, Part Time, Permanent
Brown Thomas Arnotts —Dublin, County Dublin
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Management
Finance Process Coordinator
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
- Annual leave
- Employee assistance program
Quick apply
12d
Health Care Assistant / Decontamination Technician
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Clinic
- No degree
Quick apply
Sales/Admin Co
Chadwicks Group —Clondalkin, County Dublin
- Full-time
- Administrative experience
- No degree
- IT
- Sick pay
2d
Regional CI Manager
GXO Logistics —Dublin, County Dublin
- Full-time
- Communication skills
- Annual leave
Sales & Marketing Project Coordinator
Novartis —Dublin, County Dublin
- €31,150–€57,850 a year
- Full-time
- Communication skills
- Marketing
3d
Community Support Worker
Irish Wheelchair Association —Lucan, County Dublin
- €32,961–€36,691 a year
- Weekend availability
- No degree
- Annual leave
Quick apply
Recovery Specialist, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Manufacturing
9d
Property Development Co-Ordinator
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Annual leave
- Employee assistance program
Quick apply
Housing Officer
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
Senior Lead – VOIP Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
- Management
- Social media management
- Annual leave
Health Care Assistant - Inpatient Units
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Leaving certificate
- Clinic
Quick apply
Technical Product Manager - (Clinical Integrations) - Ireland
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- EMR systems
- Work from home
Component Recovery Specialist, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Business
9d
Project Engineer
TLI Group Ltd —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance program
12d
Freelance In-Person Event Specialist - Dublin, Ireland
Visit.org —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- In-person
Quick apply
Construction Safety Officer M/F
Renvolt Ireland —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- English
New Product Introduction (NPI) Coordinator, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree
9d
Healthcare Assistants - North East Dublin
Irish Wheelchair Association —County Dublin
- €16.21–€18.03 an hour
- Full-time
- Customer service
- No degree
- Sick pay
Quick apply

I want to receive the latest job alerts for customer experience coordinator in county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience coordinator jobs near county dublin

Event Specialist jobs in Dublin, County Dublin

Technical Product Manager jobs in Dublin, County Dublin

Healthcare Assistant jobs in Dublin, County Dublin

Project Engineer jobs in Dublin, County Dublin

Housing Officer jobs in Dublin, County Dublin

Continuous Improvement Manager jobs in Dublin, County Dublin

Safety Officer jobs in Dublin, County Dublin

Marketing Project Manager jobs in Dublin, County Dublin

Finance Coordinator jobs in Dublin, County Dublin

Voip Engineer jobs in Dublin, County Dublin

Clinical Nurse Specialist jobs in North Dublin, County Dublin

Event Specialist jobs in Galway, County Galway

Healthcare Assistant jobs in Carndonagh, County Donegal

Healthcare Assistant jobs in Nenagh, County Tipperary

Healthcare Assistant jobs in Youghal, County Cork

Healthcare Assistant jobs in Wicklow, County Wicklow

Sales Assistant, Penneys jobs in Cork, County Cork

Technical Product Manager jobs in Cork, County Cork

Technical Support jobs in County Cork

Project Manager Hse jobs in Dublin, County Dublin

Donor Care and Telemarketing Administrator - Temporary

Merchants Quay Ireland -
Dublin, County Dublin

Quick apply

Job details

Temporary
€28,460–€31,700 a year

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Microsoft Office
Organisational skills
Telemarketing
Communication skills

Full job description

Donor Care and Telemarketing Administrator

Job Title:

Department:

Fundraising Communications

Reports To:

Donor Care Coordinator

Purpose of Job:

To deliver Donor Care and Telemarketing excellence to MQI supporters through efficient and conscientious administrative support for the fundraising and communications department to help grow fundraising income.

Contract:

Fixed-term contract beginning August 2026 and finishing end January 2027.

Who We Are –

Merchants Quay Ireland is a national voluntary organisation who helps people who are Homeless and those caught in addiction. We provide frontline services , practical supports, pathways towards recovery and innovative responses to the issues of drug use and homelessness in Ireland.

Our Vision is one of an “inclusive society” where the integration and well-being of all is supported and everyone is treated with Dignity and Respect. Our Mission is to work as a collaborative community to reduce the harm caused by addiction and homelessness. We provide accessible, high quality and effective services, which meet the complex needs in a non judgemental and compassionate way.

Main Duties and Responsibilities

Work to increase the lifetime value of MQI supporters by helping them understand our work and the importance of their continued support in changing lives.
Act as the first point of contact for incoming fundraising enquiries and activities, meeting and greeting visitors and donors who come to our office or prefer to phone us.
Provide excellent service to MQI supporters on the phone, in person, online and in writing, handling enquiries, requests, donations and complaints in a prompt, efficient and thoughtful manner within agreed timescales.
Conduct outbound calls to Merchants Quay donors to promote our work, thank them for their donations, and generate additional income.
Build rapport with donors over the phone, understanding their needs and providing tailored solutions to generate leads and drive donations.
Enter data onto the CRM database and maintain accurate records of donations, donors’ personal information, and any other data relating to fundraising, while adhering to all internal and GDPR procedures.
Manage the processing, thanking and receipting of all donor income within agreed timescales and in line with strict procedures.
Undertake other administrative activities for the fundraising department as required – e.g. welcome packs, purchase order system, direct mail returns, coupon management, and stockroom management.
Run a system for managing all fundraising printed stock, materials and stationery held by the fundraising team, liaising with suppliers as necessary.
Support other members of the Fundraising Team on communications and marketing campaigns, donor appeals, newsletters and community fundraising initiatives as required, including supporting the development of content, imagery and data cleaning.
Identify and manage opportunities for donor care excellence and income generation for the fundraising and communications department.
Demonstrate flexibility in working hours, including occasional evening and weekend work for donor events. A time-in-lieu policy is in operation

The ideal candidate will have:

One year’s experience in a public-facing and/or administrative role.
Excellent customer service skills on the telephone, in writing, and in person.
Experience in CRM database management.
Excellent planning and organisational skills, with a proven ability to multi-task and prioritise time and resources.
Ability to work under pressure and maintain meticulous attention to detail and accuracy.
Excellent numeracy skills.
Excellent written and verbal communication skills.
Excellent interpersonal skills, with the ability to build relationships with supporters and colleagues.
Proficiency in MS Office applications, especially Excel and Word.
Proven ability to work independently within a team environment.
Fluency in written and spoken English.
A Certificate in Fundraising is desirable.
Education to degree level or equivalent is desirable.
A collaborative, enthusiastic and positive attitude, with flexibility and adaptability.
Previous telemarketing experience is a distinct advantage.

Salary:

€28460 - €31700 per annum (dependent on experience)

Contract:

Temporary/Seasonal (from August to the end of January)

Hours:

37.5 hours per week

Location:

Fundraising Communications Dept, Head office, Merchants Quay.

How to apply:

If you are interested in applying for this position, please apply by 17th July 2026.

Management reserve the right to amend or change this job description as required.

This Position is subject to Garda Clearance.

Quick apply

Refine Your Search

customer experience coordinator jobs in county dublin

Donor Care and Telemarketing Administrator - Temporary

Christian Louboutin, Stock Controller, Part Time, Permanent

Finance Process Coordinator

Health Care Assistant / Decontamination Technician

Sales/Admin Co

Regional CI Manager

Sales & Marketing Project Coordinator

Community Support Worker

Recovery Specialist, Value Recovery

Property Development Co-Ordinator

Housing Officer

Senior Lead – VOIP Engineer

Health Care Assistant - Inpatient Units

Technical Product Manager - (Clinical Integrations) - Ireland

Component Recovery Specialist, Value Recovery

Project Engineer

Freelance In-Person Event Specialist - Dublin, Ireland

Construction Safety Officer M/F

New Product Introduction (NPI) Coordinator, Value Recovery

Healthcare Assistants - North East Dublin

I want to receive the latest job alerts for customer experience coordinator in county dublin

Related Searches

Explore jobs in more locations

Donor Care and Telemarketing Administrator

Job Title:

Department:

Reports To:

Purpose of Job:

Contract:

Main Duties and Responsibilities

The ideal candidate will have:

Jobseeker tools

Employer Tools

Browse

Stay Connected