Find Customer support coordinator Jobs in Dublin, D

Supply Chain Team Lead (Customer Service)
Catalyx —Dublin, County Dublin
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- No degree
Quick apply
IT Business Analyst
Viatris —Northern Cross, County Dublin
- Full-time
- Bachelor's degree
- IT
- Communication skills
Event Program Coordinator - Dublin - 9 Month FTC
Algomarketing® —Dublin, County Dublin
- €200–€275 a day
- Hybrid work
- Project management
- Bachelor's degree
- Communication skills
Quick apply
Donor Care and Telemarketing Administrator - Temporary
Merchants Quay Ireland —Dublin, County Dublin
- €28,460–€31,700 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
BIM Coordinator
Tate Europe —Dublin, County Dublin
- Full-time
- CAD
- Engineering
- No degree
Quick apply
Building Operations Coordinator
JLL —Dublin, County Dublin
- Hospitality
- Word processing
- Maintenance
Medical Affairs Senior Coordinator
Regeneron —Dublin, County Dublin
- €54,200–€88,400 a year
- Microsoft Office
- Project management
- Bachelor's degree
- Annual leave
Supply Chain Engineer
Intel —Leixlip, County Kildare
- €71,300–€133,900 a year
- Full-time
- Engineering
- Master's degree
- Project management
Relationship Manager/BIM Coordinator
Pinnacle Infotech —Dublin, County Dublin
- Full-time
- Sales
- Bachelor's degree
- No degree
Junior Product Content Coordinator, IT & Digital
Brown Thomas Arnotts —Dublin, County Dublin
- Microsoft Excel
- No degree
- Communication skills
- Store discount
- Annual leave
2d
Health Care Assistant / Decontamination Technician
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Clinic
- No degree
Quick apply
Retail Store Supervisor
Londis DCU —Glasnevin, County Dublin
- From €16.18 an hour
- Full-time
- Management
- Supervising experience
- Team management
- Employee assistance program
- Employee discount
Quick apply
6d
Christian Louboutin, Stock Controller, Part Time, Permanent
Brown Thomas Arnotts —Dublin, County Dublin
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Management
Swim Coordinator
Aura Holohan Group —Lucan, County Dublin
- €34,495–€35,262 a year
- Full-time
- English
- No degree
- Leadership
- Employee assistance program
Quick apply
10d
Tech Events Coordinator - Dublin - 6 month FTC
Algomarketing® —Dublin, County Dublin
- Hybrid work
- Google Suite
- Sales
- Project management
Quick apply
Healthcare Assistants - North Central Dublin
Irish Wheelchair Association —Dublin, County Dublin
- €16.21–€18.03 an hour
- Full-time
- Customer service
- No degree
- Sick pay
Quick apply
Facilities Coordinator – Dublin
Tuath Housing Association —Dublin, County Dublin
- €30,517–€34,291 a year
- Full-time
Quick apply
Housing Officer
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
Freelance In-Person Event Specialist - Dublin, Ireland
Visit.org —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- In-person
Quick apply
Community Support Worker
Irish Wheelchair Association —Lucan, County Dublin
- €32,961–€36,691 a year
- Weekend availability
- No degree
- Annual leave
Quick apply

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Supply Chain Team Lead (Customer Service)

Catalyx -
Dublin, County Dublin

Quick apply

Job details

Full-time

Qualifications

SAP
Supply chain
ERP systems
Logistics
Quality management
Microsoft Office
Supply chain management
Forecasting
SAP Supply Chain Management
Freight
Business
Supply Chain Management
Communication skills

Full job description

Catalyx are seeking a Supply Chain Customer Service Team Lead to join our team and work on our customer site in Dublin.

Who We Are:

Catalyx is a machine vision and automation company that integrates technology and people to help global manufacturers and logistics companies achieve next-generation levels of quality and throughput. For over thirty years, the minds behind Catalyx have been at work maximizing operational processes across highly regulated industries by inventing new technology applications and supporting companies with technical experts. With 9 global offices, over 550 team members, and 3,000 projects under our belt (and counting), we have the capabilities and reach to solve unique process problems at scale – and the vision to keep doing what’s never been done before. For more information visit www.catalyx.ai.

Catalyx is a trusted partner in delivering world-class lifecycle services to regulated and high-risk end markets. With a relentless commitment to innovation and excellence, we partner with life science and other highly regulated organisations, to empower them to enhance efficiency, and drive success. As part of this commitment, we are continuously developing our on-site teams to support the advancement of customer operations.

Responsibilities:

Act as Team Lead for the Catalyx Customer Service Team based on the customer site.
Provide 1 to 1 engagement and monitor employee performance.
Managing the day to day activities and coordination of Customer Service Coordinators
Act as Escalation Point for any issues within the Customer Service Team.
Co-ordinate and maintain the sales order entry processing function – orders, acknowledgements, invoicing, credits etc.
Dealing with queries from Customers or Sales Team in a timely manner
Provide support to commercial Team with timely responses to enquiries
Be familiar with Products and Processes to facilitate swift responses to customer enquiries.
Participate in regular business reviews, conference calls and face to face, based on defined customer portfolios
Liaising with Distribution to ensure accuracy regarding schedule adherence
Liaising with Manufacturing to ensure accuracy regarding schedule adherence
Liaising with commercial, manufacturing finance and Financial Shared services and to ensure accuracy regarding material and customer master set ups
Maintaining accuracy on customer forecast information to support all planning activities
Maintain accurate and organized customer files for all orders, business reviews etc.
Timely preparation of weekly/monthly metrics as set out by site management
Ensure full compliance with regulatory requirements.
Ensure Quality and EHS policies and procedures are adhered to at all times
Any other duties as required from time to time by your Manager

Requirements:

Third level Diploma / Degree in business or technical field preferably Supply Chain management
Previous experience in a Customer Services role within a Pharmaceutical and Supply chain environment.
Thorough knowledge of the Logistics Supply chain management model and the ability to interact and manage freight forwarders effectively
Understanding of Forecasting and Supply and Demand Supply Chain models
Strong communication and interpersonal skills with an ability to influence in a positive manner
Excellent organisational and planning skills
Excellent understanding of ERP systems specifically SAP and MS office
Thorough knowledge of Supply chain management on execution of deliveries into Global markets
Understanding of Quality Management and compliance systems within the Pharmaceutical industry
Ability to drive manage and drive projects to completion
Ability to generate appropriate and robust business relationships with customers
Ability to influence customers where necessary and deal with difficult customer communications
Resilient profile with the ability to deliver in an ambiguous environment
Ability to engage and manage multiple stakeholders to achieve the objective
Organised with systematic approach to prioritisation
Process orientated to achieve the business objective

Why Join Catalyx?

At Catalyx we understand that our people are our greatest asset. For this reason and many others, we take care of them. The team in Catalyx benefits from a Total Rewards package. This includes great personal benefits and professional growth opportunities.

Catalyx is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are valued, respected, and supported. We do not discriminate on the basis of race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We encourage applications from all qualified candidates, regardless of background, and strive to create a welcoming environment for everyone.

At Catalyx, we are committed to attracting the best global talent. We proudly support our international employees by offering assistance with Critical Skills Visa applications for eligible candidates.

Quick apply

Refine Your Search

customer support coordinator jobs in dublin, d

Supply Chain Team Lead (Customer Service)

IT Business Analyst

Event Program Coordinator - Dublin - 9 Month FTC

Donor Care and Telemarketing Administrator - Temporary

BIM Coordinator

Building Operations Coordinator

Medical Affairs Senior Coordinator

Supply Chain Engineer

Relationship Manager/BIM Coordinator

Junior Product Content Coordinator, IT & Digital

Health Care Assistant / Decontamination Technician

Retail Store Supervisor

Christian Louboutin, Stock Controller, Part Time, Permanent

Swim Coordinator

Tech Events Coordinator - Dublin - 6 month FTC

Healthcare Assistants - North Central Dublin

Facilities Coordinator – Dublin

Housing Officer

Freelance In-Person Event Specialist - Dublin, Ireland

Community Support Worker

I want to receive the latest job alerts for customer support coordinator in dublin, d

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