Find Customer service administrator Jobs in Santry, D

Salary Protection Administrator
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance program
Quick apply
Information Security Technical Support
Tate Europe —Dublin, County Dublin
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Senior Compliance Specialist
U.S. Bank National Association —Dublin, County Dublin
- €74,460–€87,600 a year
- Full-time
- Microsoft Office
- Finance
- Bachelor's degree
3d
Operations Specialist (Insurance)
Azimut Holding —Dublin, County Dublin
- Data analysis skills
- English
- Finance
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
Head of Client Service
Fund Recs —Dublin, County Dublin
- Full-time
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Senior Onboarding Specialist - French or Portuguese speaker
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Project management
Logistics Administrator
DFDS UK & Ireland —Rathcoole, County Dublin
- Monday to Friday
- Microsoft Excel
- Administrative experience
- IT
- Employee assistance program
Quick apply
Document Controller / Administrator
GMC Utilities Group —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Pension Support Senior Associate
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance program
Quick apply
11d
IT Onsite Support Administrator
Advanced Micro Devices, Inc —Dublin, County Dublin
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Donor Care and Telemarketing Administrator - Temporary
Merchants Quay Ireland —Dublin, County Dublin
- €28,460–€31,700 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Senior Onboarding Specialist-Slack
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- SQL
Facilities Technician
BidvestNoonan —DUBLIN 15, County Dublin
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Administrator - Emergency Department
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Clinic
- IT
- Cash handling
- Employee assistance program
Quick apply
2d
Forward Deployed Engineer
Salesforce —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- Java
Identity & Access Management (IAM) Engineer
Workday —Dublin, County Dublin
- €70,200–€105,400 a year
- Full-time
- Computer Science
- AWS
- Analysis skills
7d
Customer Success Manager
Salesforce —Dublin, County Dublin
- Weekend availability
- Sales
- Salesforce
- No degree
2d
CRM Functional Lead — Microsoft Dynamics
Marsh —Dublin, County Dublin
- Full-time
- Azure
- Sales
- DevOps
Principal Success Manager
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- No degree
4d

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Salary Protection Administrator

Cornmarket -
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

Additional leave
Annual leave
Employee assistance program
Life insurance

Qualifications

Customer service
Microsoft Office
Administrative experience
IT
Communication skills
Time management

Full job description

Who We Are

At Cornmarket, we look after the financial wellbeing of public servants and their families. We’ve been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income protection, retirement planning and beyond.

Role Purpose

A Life Services Administrator's primary responsibility it is to ensure that incoming new business proposals are checked and processed in accordance with set procedures, acting as an administrative support to our Financial Consultant team. Life Services Administrators are also responsible for handling queries and processing instructions from our new and existing clients in a manner which is efficient, effective, and compliant and with the ethos 'Customer First' in mind.

What We Can Offer You?

Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role)
Annual leave (increases based on service)
Flexi leave (option to take additional annual leave)
Attractive flexible pension contribution rates
Health insurance or wellness subsidy
Fully paid family leave types (maternity/paternity/surrogacy)
Performance based bonus/commission
Income protection
Life cover
Discounts on financial products
Comprehensive health wellbeing programme
Employee Assistance Programme
Active Sports Social Club
Flexi Time (Longer week days and half day on a Friday)

Accountabilities of the Role

Process incoming new business applications using our proposal tracking system, ensuring these are complete and compliant with defined checking questions
Issue life new business in accordance with the terms given by the underwriter
Provide information to customers regarding their eligibility, cover/benefits, premiums, and options associated with same in a professional and timely manner
Process incoming correspondence and documentation effectively and efficiently within service level agreements
General administration tasks such as data entry, logging and scanning
Work to meet and exceed both individual and team targets for both call volume and processing of new business
Deal with client queries and requests in a professional and timely manner
Follow set procedures and guidelines, identifying when it is necessary to escalate cases for alternative handling or manager’s advice
Communicate with Life offices, customers and financial consultants regarding the progress of applications
Comply with risk control and regulatory requirements that are relevant to this role
Maintain commercial awareness relevant to this role

Skills Knowledge Required

Previous experience in an administrative or customer service role preferable
Strong communication skills- listening, verbal and written
Strong IT Skills with a good working knowledge of the MS office suite
Ability to adapt to and learn new tasks
Proven track record in meeting and exceeding targets
High level of motivation for processing large volumes in line with routine procedure
Ability to work to tight deadlines and prioritise tasks
A keen eye for detail
QFA exams desirable but not essential
Knowledge of risk control regulatory environment
Commercial awareness

Behavioural Competencies Required

Excellent interpersonal skills
Ability to learn and carry out tasks in line with procedure
Quality-focused, customer-first approach
Approachable and a can-do attitude
Demonstrate empathy, understanding and patience
Good organisational, planning and time-management skills
Works well within a team – shares info, collaborates with, supports other team members
Resilient, able to resolve problems

Controlled Function

This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity.

Equal Opportunities Data Privacy Notice

Cornmarket is committed to building an inclusive workplace environment, We’re proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, marital status, membership of the Traveller Community, national origin, race, religion, sexual orientation.

We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact [email protected]. To review our data use practices, visit our Recruitment Data Privacy Notice.

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Refine Your Search

customer service administrator jobs in santry, d

Salary Protection Administrator

Information Security Technical Support

Senior Compliance Specialist

Operations Specialist (Insurance)

Associate Systems Administrator

Head of Client Service

Senior Onboarding Specialist - French or Portuguese speaker

Logistics Administrator

Document Controller / Administrator

Pension Support Senior Associate

IT Onsite Support Administrator

Donor Care and Telemarketing Administrator - Temporary

Senior Onboarding Specialist-Slack

Facilities Technician

Administrator - Emergency Department

Forward Deployed Engineer

Identity & Access Management (IAM) Engineer

Customer Success Manager

CRM Functional Lead — Microsoft Dynamics

Principal Success Manager

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