Find Service desk manager Jobs in Dublin, D

General Manager - Bershka Liffey Valley
INDITEX —Dublin, County Dublin
- Full-time
- Sales
- Leadership
Quick apply
8d
Office Assistant
Titanbay —Dublin, County Dublin
- Part-time
- Office experience
Quick apply
Senior Associate/Of Counsel (Regulatory)
Walkers Global —DUBLIN 1, County Dublin
- Research
- Business development
- Communication skills
- Annual leave
- Employee assistance program
Senior Full Stack Engineer - Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
- Annual leave
- Work from home
Guest Service Agent (GSA) - Front Office Receptionist
Hampton by Hilton Dublin City Centre —Dublin, County Dublin
- Part-time
- Bar
- Customer service
- Hotel
- Employee discount
Quick apply
8d
Senior Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Senior Engineering Manager, Fin AI Agent
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Annual leave
- Work from home
Lead Electrical Design Engineer, Data Centre Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction experience
Principal Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Python
- Annual leave
- Work from home
General Operative
Apleona Ireland —Dublin, County Dublin
- €32,000 a year
- Full-time
- Forklift
- No degree
Quick apply
3d
Receptionist
Nazareth Care Ireland —Dublin, County Dublin
- €14.15 an hour
- Part-time
Quick apply
1d
Staff Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Python
- Annual leave
- Work from home
Principal Engineer, Web Platform – Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- AWS
- JavaScript
- Annual leave
- Work from home
Head of Market Operations
Eirgrid —Dublin, County Dublin
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
1d
Cleaning Operative
Mitie —Dublin, County Dublin
- €13.30 an hour
- Part-time
- Employee assistance program
Quick apply
General maintenance - Fulltime
Mitie —Dublin, County Dublin
- €15.38 an hour
- Full-time
- Maintenance
- Communication skills
- Employee assistance program
Quick apply
2d
Cleaning Operative, Newcastle West
Mitie —Newcastle, County Dublin
- €13.30 an hour
- Full-time
- Employee assistance program
Quick apply

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General Manager - Bershka Liffey Valley

INDITEX -
Dublin, County Dublin

Quick apply

Job details

Full-time
8 days ago

Qualifications

Sales
Leadership

Full job description

Bershka General Manager

Job Title

General Manager Bershka | Full Time

Reporting to

Brand Manager / HR Manager

Purpose of the role

As a Bershka General Manager, you are accountable for the end-to-end performance of a high-volume, fast-moving store. You lead with ownership, pace and calm, delivering strong commercial results while creating a high-energy, inclusive culture and an excellent customer experience.

Bershka is trend-led and fast. Success requires agility, strong visual standards, and visible leadership.

What to expect:

Thrive in an environment where priorities can change daily (trading patterns, deliveries, operational issues, people challenges).
Are comfortable being hands-on and accountable. Noticing issues early and taking action quickly.
Balance customer experience, team wellbeing and performance without losing pace.
Lead through pressure (incidents, staffing gaps, high delivery volume, peak trading) while remaining calm, fair and decisive.
Build routines that support consistency, while adapting continuously, agility is essential.

Key accountabilities

Commercial leadership & agility

Own store performance and act quickly using data, insight and product knowledge.
Deliver sales, productivity and profitability through clear priorities and daily follow-through.
Use KPIs and internal tools to identify opportunities and implement actions at pace.
Drive commercial launches and marketing initiatives.
Stay close to competitors and trends; share clear insights to support the business.
Ensure merchandising reflects best sellers, trends and customer demand in real time.

Visual standards & brand DNA.

Deliver consistent visual standards and fast floor execution.
Keep the store feeling new, trend-led and customer-ready every day.
Lead your team to maintain a positive environment aligned to Bershka DNA.
Ensure the customer journey (floor flow, fitting rooms, queue management) stays smooth and engaging.

Stock flow, replenishment & operational excellence

Ensure replenishment is completed accurately and on time, even under pressure.
Maintain an organised stockroom with routines that enable speed and availability.
Deliver consistent standards across Security and shrinkage; Cash desk procedures and cash management; Health & Safety and compliance.
Maintain high cleaning and presentation standards across the store.
Report maintenance issues and follow up consistently to resolution.

Inclusive people leadership, performance & development

Build engagement and performance through visible leadership and consistent standards.
Communicate clearly and respectfully, adapting to different communication styles and needs.
Give regular feedback, recognise progress, and address issues early and fairly.
Recruit inclusively, hiring for behaviours, values and capability.
Develop leaders through coaching, structured routines, reviews and development programmes.
Build succession plans and progress talent consistently — not only when vacancies arise.
Deliver fair, timely performance management focused on behaviours and outcomes.

Workforce planning & time management

Manage the hours budget effectively and transparently.
Build rotas that reflect trading patterns, deliveries, visuals and operational priorities.
Monitor productivity/cash-unit performance and take corrective action quickly when performance shifts.

Customer experience leadership

Ensure service minimums are met and continuously improved.
Lead the team to create a fast, friendly and engaging customer journey.
Use customer feedback and observation to improve experience, not just enforce process.

Skills & behaviours

Ownership: takes responsibility, communicates early, and moves quickly into solutions.
Emotional intelligence: self-aware, approachable, leads with care and clarity.
Calm under pressure: steady, fair, decisive.
Adaptability: responds quickly to change and keeps teams aligned.
People development: coaches, builds capability, creates progression opportunities.
Values & integrity: ethical, respectful, consistent; builds trust through actions.
Commercial and trend awareness: customer-led, curious, and decisive.

Experience & qualifications

Experience leading a fast-paced, high-volume retail operation.
Strong commercial results and ability to drive performance through people.
Confident leadership of large teams, including coaching and performance conversations.
Strong operational discipline (stock, shrinkage, cash, compliance).
Passion for fashion and strong understanding of trends and competitors.

Inclusion & accessibility

We’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds, identities and lived experiences. If you need adjustments at any stage of the recruitment process, we’ll work with you to support you.

INDINDITEXSM

Quick apply

Refine Your Search

service desk manager jobs in dublin, d

General Manager - Bershka Liffey Valley

Office Assistant

Senior Associate/Of Counsel (Regulatory)

Senior Full Stack Engineer - Team Web

Guest Service Agent (GSA) - Front Office Receptionist

Senior Product Engineer

Senior Engineering Manager, Fin AI Agent

Lead Electrical Design Engineer, Data Centre Engineering

Principal Engineer

General Operative

Receptionist

Staff Product Engineer

Principal Engineer, Web Platform – Team Web

Head of Market Operations

Cleaning Operative

General maintenance - Fulltime

Cleaning Operative, Newcastle West

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