Find Customer & security service agent Jobs in South Dublin, D

Customer Support Agent - English (CL13)
Accenture —Dublin, County Dublin
- Full-time
- Social media management
- Customer service
- English
CLO Deal Administrator
U.S. Bank National Association —DUBLIN 18, County Dublin
- €41,820–€49,200 a year
- Full-time
- Analysis skills
- No degree
- Organisational skills
Workplace Experience Ambassador
JLL —Dublin, County Dublin
- Hospitality
- Customer service
- Project management
Workplace Experience Ambassador Team Lead
JLL —Dublin, County Dublin
- Hospitality
- Customer service
- English
5d
Digital Sales Specialist - AI Business Solutions - AI workforce - Portuguese speaking
Microsoft —Dublin, County Dublin
- €44,000–€57,200 a year
- Full-time
- Remote
- Azure
- Sales
- Marketing
- Work from home
Software Development Engineer, Security Analytics, AWS Security, Sonaris
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Digital Sales Specialist - AI Business Solutions - AI workforce - English speaking
Microsoft —Dublin, County Dublin
- €44,000–€57,200 a year
- Full-time
- Remote
- Azure
- Sales
- Marketing
- Work from home
Responsible AI Senior Data Scientist
Workday —Dublin, County Dublin
- €80,200–€120,200 a year
- Full-time
- Azure
- Java
- Master's degree
Digital Sales Specialist - AI Business Solutions - AI workforce - Polish speaking
Microsoft —Dublin, County Dublin
- €44,000–€57,200 a year
- Full-time
- Remote
- Azure
- Sales
- Marketing
- Work from home
Sr Machine Learning / AI Engineer / MLOps Engineer
Workday —Dublin, County Dublin
- €96,000–€144,000 a year
- Full-time
- Doctoral degree
- Computer Science
- System design
AI Agentic Engineer
DocuSign —Dublin, County Dublin
- Azure
- AWS
- Bachelor's degree
9d
Sr PostgreSQL Engineer
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- AWS
Senior Software Engineer
EdgeTier —Dublin, County Dublin
- €64,000–€125,000 a year
- Full-time
- Hybrid work
- Maintenance
- SQL
- AWS
- Annual leave
AI & Intelligent Automation Consultant (Retail Banking)
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Mentoring
- AI
- Leadership
Business Development Representative | German | Dublin based
Workday —Dublin, County Dublin
- €35,200–€54,600 a year
- Full-time
- Sales
- Customer service
- Salesforce
Software Engineer - Agentic AI & API Platform
Workday —Dublin, County Dublin
- €72,000–€108,000 a year
- Full-time
- Computer Science
- AWS
- Bachelor's degree
CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
12d
AI Agentic Prompt Engineer
DocuSign —Dublin, County Dublin
- Azure
- AWS
- Bachelor's degree
11d
Strategic Account Executive - Global
BLP Digital AG —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- English
Centre Manager
Aramark —Dublin, County Dublin
- Retail management
10d

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Customer Support Agent - English (CL13)

Accenture -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Social media management
Customer service
English
Bachelor's degree
Communication skills

Full job description

General Information

Position: Product Support Agent CL13 - UKI

Location: (WFO 100%) Sandyford, D18

Contract: Full-time 40 hours per week

Work Hours: Mon/Sun 8am-9pm (7am-8pm daylight saving time) rotation .

** Kindly be informed that sponsorship is not available for this position. A valid Full-time work permit is mandatory for us to proceed with your application.

Duties and Responsibilities: The main responsibility of this is to provide customer support through chat, email, and phone.

The main responsibility of this

is to provide customer support through chat, email, and phone
Developing deep knowledge within a complex product group
Investigate and prioritize advertising issues, escalating to a specialist when appropriate for further troubleshooting or de-bugging.
Own tasks end-to-end until they are assigned to specialist.
Discern product confusion from bugs, identify solutions, and advise the sales team advertisers to accomplish the advertisers desired outcome
Effectively and concisely communicate resolution, technical resolution, workarounds, or product confusion to the sales team
Partner with product support group specialists to identify solutions to advertising bugs and product confusion
Facilitate a high-end customer experience related to support for advertising bugs

For internal applicants, the type of contract will remain unchanged.

INCLUSION AND DIVERSITY

We are a global collective of diverse talents. Innovators improving the way the world works and lives. We provide an accessible, inclusive, open and welcoming workplace that helps everyone make the most of their professional potential. Discover how we are accelerating equality for all in the workplace.

Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at [email protected].

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.

#LI-EU

Language(s) Required: As part of the interview process, you will be required to complete an English language test and a language test in the relevant language for this role. You will be advised of the level you are required to achieve to successfully carry out the role.

English: fluent - C1

Basic Qualifications:

High School Diploma or GED
Minimum of 1 year of experience with customer support/product technical support
Active account on Facebook and a minimum of one other social network
Active user of social media services
Customer service experience

Preferred Qualifications:

Minimum of +1 years experience in delivery operations
Bachelor’s Degree
Online advertising experience
Experience using Facebook products

Professional Skills

Excellent oral and written communication skills required
Ability to rapidly assess, analyze and resolve or troubleshoot issues and distill into clear and concise communications
Aptitude to support complex products
Ability to overcome a product learning curve
Ability to think critically and problem solve
Ability to work in teams

Apply Now

Refine Your Search

customer & security service agent jobs in south dublin, d

Customer Support Agent - English (CL13)

CLO Deal Administrator

Workplace Experience Ambassador

Workplace Experience Ambassador Team Lead

Digital Sales Specialist - AI Business Solutions - AI workforce - Portuguese speaking

Software Development Engineer, Security Analytics, AWS Security, Sonaris

Digital Sales Specialist - AI Business Solutions - AI workforce - English speaking

Responsible AI Senior Data Scientist

Digital Sales Specialist - AI Business Solutions - AI workforce - Polish speaking

Sr Machine Learning / AI Engineer / MLOps Engineer

AI Agentic Engineer

Sr PostgreSQL Engineer

Senior Software Engineer

AI & Intelligent Automation Consultant (Retail Banking)

Business Development Representative | German | Dublin based

Software Engineer - Agentic AI & API Platform

CRM Developer

AI Agentic Prompt Engineer

Strategic Account Executive - Global

Centre Manager

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