Find Customer support coordinator Jobs in Dublin, D

IT Business Analyst
Viatris —Northern Cross, County Dublin
- Full-time
- Bachelor's degree
- IT
- Communication skills
Technician Scheduler / Depot Lead- Full Time
Autoglass Ireland —Swords, County Dublin
- €30,000–€38,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
Quick apply
10d
Trucking Coordinator
Swissport International AG —Swords, County Dublin
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Leadership
7d
Building Services Coordinator
PJ Hegarty & Sons —Dublin, County Dublin
- Full-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
BIM Coordinator
Tate Europe —Dublin, County Dublin
- Full-time
- CAD
- Engineering
- No degree
Quick apply
Operational Coordinator
Specsavers —Tallaght, County Dublin
- Full-time
- Customer service
- No degree
- Communication skills
1d
Organisation Excellence Systems Coordinator
FoodCloud —Tallaght, County Dublin
- €42,000–€45,000 a year
- Salesforce
- Mentoring
- Organisational skills
1d
Group Training Coordinator
Mercury Engineering —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Office
4d
Retail Store Supervisor
Londis DCU —Glasnevin, County Dublin
- From €16.18 an hour
- Full-time
- Management
- Supervising experience
- Team management
- Employee assistance program
- Employee discount
Quick apply
Senior Technical Support Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Spanish
- Microsoft Excel
- Management
- Annual leave
1d
Domestic Retrofit Project Manager
SSE —Dublin, County Dublin
- Full-time
- Microsoft Office
- Project management
- Construction experience
- Gym membership
1d
Project Engineer
TLI Group Ltd —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance program
Technical Product Manager - (Clinical Integrations) - Ireland
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- EMR systems
- Work from home
Health Care Assistant / Decontamination Technician
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Clinic
- No degree
Quick apply
Senior Marketing Executive Retail
Kilkenny Design —Dublin, County Dublin
- Full-time
- Hybrid work
- Marketing
- Social media management
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
3d
Sales & Marketing Project Coordinator
Novartis —Dublin, County Dublin
- €31,150–€57,850 a year
- Full-time
- Communication skills
- Marketing
Receptionist & Spirit Store Coordinator
Nord Anglia Education —Dublin, County Dublin
- €30,000–€35,000 a year
- Organisational skills
- Communication skills
2d
Director, Social Media & Digital Influence
Bentley Systems —DUBLIN 2, County Dublin
- Part-time
- Social media management
- Analysis skills
- AI
10d
Senior Lead – VOIP Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
- Management
- Social media management
- Annual leave
Senior Software Engineer - Machine Learning (f/m/d)
Contentful —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Master's degree
- AWS
- Annual leave

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IT Business Analyst

Viatris -
Northern Cross, County Dublin

Apply Now

Job details

Full-time

Qualifications

Operations management
SAP
Business analysis
SAP Materials Management
Bachelor's degree
IT
Communication skills
SAP Warehouse Management

Full job description

McDermott Laboratories Limited

Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.

We have been included on number of award lists that demonstrate the impact we are making.

Our Global Device Development organization is an innovative, technically strong, and fully integrated team focused on delivering high-quality, safe, and effective device and combination products to meet evolving patient healthcare needs worldwide.

The IT Business Analyst position will assist in pursuing solutions that address the emerging needs of the manufacturing business in Europe and provide day-to-day support to the sites. As part of the regional team the IT Business Analyst will also assist with implementing global IT projects in the region and ensure the harmonization of best practices across the European manufacturing sites.

Every day, we rise to the challenge to make a difference and here’s how the IT Business Analyst will make an impact.

Key responsibilities for this role include:

Understand Viatris’ business, pain points, needs, and strategic plans around manufacturing area.
Able to manage complex process analyses for all areas of operations within the site. Including manufacturing/packaging, quality, warehouse, and plant maintenance processes.
Facilitates process to gather requirements in support of efforts led by a Solutions Leader or Project Manager. Evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, differentiates between actual and required user needs.
Participates in global IT projects at a plant site, as well as in projects that are strictly local in nature.
Skilled in general business analysis and validation techniques. Elicits requirements using interviews, analysis of documents, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, and workflow analysis and other relevant techniques, e.g., Value Stream Mapping.
Maintains current understanding of trends and issues in the IT industry, including current technologies in consideration by corporate IT.
Provides day-to-day support related to the installed application portfolio at a site. Collaborates with other IT teams to resolve day-to-day issues, as needed, such as the Run team.
Proactively connects, collaborates, and maintains communication with external and internal customers to analyze information needs and functional requirements and deliver project methodology artifacts as needed (following Viatris’ project methodology)
Provides support and/or direction to project and program manager(s) in overcoming hurdles and moving projects forward by proactively mitigating open issues and project risks. Maintains consistent communication channels between all vested parties (steering committee, business sponsors, IT stakeholders, project team, etc.). Supports organization change management efforts in areas of responsibility.
Acts as gate keeper/local system owner for Global applications installed at the site. Ensures GxP and SOX compliance as appropriate.
Function as a coordinator between SAP end users and the IT support organization, ensuring that business needs are fully documented and understood, and assist the IT organization in prioritizing requirements, developing, and testing solutions, and delivering enhanced SAP functionality to the business.
Play an active role in application integration implementations for EU sites

The minimum qualifications for this role are:

Must understand overly complex technology projects and concepts as they relate to high-level business objectives, and ability to present those concepts to both IT and non-IT audiences in a concise and easily understandable manner.
Minimum of a bachelor’s degree (or equivalent) and minimum of 2 years of experience. However, a combination of experience and/or education will be taken into consideration.
Functional knowledge of the following SAP operations modules: Materials Management, Warehouse Management, Production Planning and Quality Management.
Ability to develop a tactical partnership with business customers.
Strong understanding of highly technical custom software solutions.
Ability to drive complex conceptual discussions and develop system requirements. This includes the ability to generate innovative ideas to resolve problems.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
Strong understanding of Manufacturing Operations Management (MOM) or Manufacturing Execution System (MES) applications.
Strong understanding of IT/OT applications’ System Development Life Cycle and related CSV activities.

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer.

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer.

Apply Now

Refine Your Search

customer support coordinator jobs in dublin, d

IT Business Analyst

Technician Scheduler / Depot Lead- Full Time

Trucking Coordinator

Building Services Coordinator

BIM Coordinator

Operational Coordinator

Organisation Excellence Systems Coordinator

Group Training Coordinator

Retail Store Supervisor

Senior Technical Support Engineer

Domestic Retrofit Project Manager

Project Engineer

Technical Product Manager - (Clinical Integrations) - Ireland

Health Care Assistant / Decontamination Technician

Senior Marketing Executive Retail

Sales & Marketing Project Coordinator

Receptionist & Spirit Store Coordinator

Director, Social Media & Digital Influence

Senior Lead – VOIP Engineer

Senior Software Engineer - Machine Learning (f/m/d)

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