Find Customer support coordinator Jobs in Dublin, D

Ukrainian Project Support/Coordinator - Entry Level
Grouper —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- English
- Project management
Quick apply
Facilities Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- English
- Presentation skills
Quick apply
4d
Technician Scheduler / Depot Lead- Full Time
Autoglass Ireland —Swords, County Dublin
- €30,000–€38,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
Quick apply
6d
BIM Coordinator
Tate Europe —Dublin, County Dublin
- Full-time
- CAD
- Engineering
- No degree
Quick apply
Group Training Coordinator
Mercury Engineering —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Office
1d
Junior Service Operations Coordinator
Reliable Tradesmen Ltd —Dún Laoghaire, County Dublin
- €28,000–€30,150 a year
- Full-time
- Maintenance
- Communication skills
Quick apply
4d
Sales & Marketing Project Coordinator
Novartis —Dublin, County Dublin
- €31,150–€57,850 a year
- Full-time
- Communication skills
- Marketing
12d
Component Recovery Specialist, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Business
Healthcare Assistant - Ashbourne, Dunshaughlin & Surrounding Areas
Irish Wheelchair Association —Ashbourne, County Meath
- €16.22–€18.03 an hour
- Part-time
- Customer service
- English
- No degree
- Annual leave
- Sick pay
Quick apply
Housing Officer
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
Relationship Manager/BIM Coordinator
Pinnacle Infotech —Dublin, County Dublin
- Full-time
- Sales
- Bachelor's degree
- No degree
Trucking Coordinator
Swissport International AG —Swords, County Dublin
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Leadership
3d
Facilities Coordinator – Dublin
Tuath Housing Association —Dublin, County Dublin
- €30,517–€34,291 a year
- Full-time
Quick apply
Health Care Assistant / Decontamination Technician
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Clinic
- No degree
Quick apply
Human Resources Manager
Ingor Recruitment —Dublin, County Dublin
- €38,515.10–€75,637.71 a year
- Full-time
- Human resources
- Leadership
- Negotiation
- Flexitime
- Work from home
Quick apply
19h
Technical Product Manager - (Clinical Integrations) - Ireland
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- EMR systems
- Work from home
Senior Marketing Executive Retail
Kilkenny Design —Dublin, County Dublin
- Full-time
- Hybrid work
- Marketing
- Social media management
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
3h
Director, Social Media & Digital Influence
Bentley Systems —DUBLIN 2, County Dublin
- Part-time
- Social media management
- Analysis skills
- AI
6d
Shift Coordinator / Team Leader (m/f/d)
EBARA Precision Machinery Europe GmbH —Leixlip, County Kildare
- Maintenance
- Supervising experience
- Communication skills
Quick apply
Senior Lead – VOIP Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
- Management
- Social media management
- Annual leave

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Ukrainian Project Support/Coordinator - Entry Level

Grouper -
Dublin, County Dublin

Quick apply

Job details

Full-time

Qualifications

Ukrainian
Customer service
English
Project management
Organisational skills
SaaS
Communication skills

Full job description

The Scoop on the Role:

Join us in the heart of Grouper's Project Management Team! As a Ukrainian Speaking Project Support Specialist at our SaaS company, you will play an important role in ensuring our Ukrainian-speaking clients have a seamless and successful experience with our products. Your responsibilities will include basic project coordination and collaboration with various teams to deliver exceptional service. Your main goal is to help our clients achieve their business objectives by providing expertgauge support to the project manager.

The role's areas of focus:

Langauge: Native Ukrainian Speaker
Team Collaboration: Function effectively in a team environment while demonstrating self-motivation and the ability to work independently.
Customer Support: Resolve customer requests initiated through various support channels, including telephone and online project requests.
Collaborative Environment: Contribute to a fast-paced and highly collaborative team-based work environment.
Product Knowledge: Develop in-depth product knowledge to effectively support end users.
Customer Communication: Keep customers informed of progress and manage exceptions effectively.
- Client Support:
  - Provide first-line support to Ukrainian-speaking clients, addressing their inquiries and issues promptly and effectively.
  - Assist clients with onboarding, product training, and troubleshooting.
  Project Coordination:
  - Coordinate project timelines and deliverables to ensure projects are completed on time and within scope.
  - Collaborate with internal teams to ensure client requirements are met and exceeded.
  Documentation and Reporting:
  - Maintain detailed records of client interactions and project progress.
  - Generate reports on client issues and project status to inform continuous improvement efforts.
  Communication and Collaboration:
- Serve as the main point of contact between Ukrainian-speaking clients and our internal teams.
- Facilitate clear and effective communication to ensure all stakeholders are aligned.

What We're Looking For: Ukrainian Project Superhero! From managing our Ukrainian Clients to collaborating with project managers, you'll be the champion ensuring smooth sailing for our users worldwide! Here's what we're searching for:

Experience: Graduate, or Minimum 6 months to 1 year of experience in a relevant area.
Self-Motivation: Self-motivated individual with the ability to work independently or as part of a team.
Deadline Oriented: Capable of working under pressure to tight deadlines, demonstrating drive and commitment to delivery.
Cloud Deployment: Knowledge of cloud deployment models and validation of post-deployment service operations.
Communication Skills: Excellent documentation, reporting, communication, and interpersonal skills are essential.
Digital Security Awareness: Strong awareness of digital security practices and protocols
Language Proficiency:
- Fluent in Ukrainian and English, with excellent written and verbal communication skills in both languages.
Customer Service Skills:
- Proven experience in a customer-facing role, ideally in a tech or SaaS environment.
- Strong problem-solving abilities and a proactive approach to client support.
Project Management:
- Experience managing projects, with the ability to juggle multiple tasks and priorities.
- Strong organizational skills and attention to detail.
Technical Aptitude:
- Comfortable using various software tools and technologies.
- Ability to quickly learn and understand new SaaS products and features.

The Perfect Match: If you possess some of these skills, Grouper is excited to hear from you!

Team Player:

Collaborative mindset with the ability to work effectively with cross-functional teams.
Willingness to go above and beyond to ensure client satisfaction.

Adaptable and Resilient:

Ability to thrive in a fast-paced, dynamic environment.
Open to feedback and continuous improvement.

Passionate and Driven:

Enthusiastic about helping clients succeed and passionate about technology.
Self-motivated and driven to achieve results.

Detail-Oriented:

Meticulous attention to detail, ensuring accuracy in all client interactions and project documentation.
Ability to anticipate client needs and proactively address potential issues.

Meet Grouper:

We are our customers' trusted partner in the exciting world of safeguarding data, strengthening cybersecurity, and strategic consulting. We lead the way in ensuring data integrity, securing information, and navigating regulatory compliance with confidence. With a blend of technical expertise and clever thinking, we redefine GRC and IT strategies, empowering organisations to shine. From wielding cyber-superpowers to mastering security frameworks like ISO 27001:2013 and NIST, we're certified wizards ready to chart a course to success, strengthen defenses, and turn challenges into opportunities to excel.

So whether our customers are battling cyber dragons or navigating the tumultuous seas of change, Grouper is their trusted ally on the journey to greatness.

Join Grouper:

Are you ready to take on this challenge? We're on the lookout for talented individuals to join our team. If you're passionate about providing exceptional project support and thrive in a fast-paced environment, we want to hear from you! As a Ukrainian Speaking Project Support Specialist, you will have the opportunity to make a significant impact on our clients' success and our company's growth. Come be a part of a team that values innovation, excellence, and the power of great customer experiences. Ready to embark on this exciting journey with us? Apply today and let’s achieve great things together!

Quick apply

Refine Your Search

customer support coordinator jobs in dublin, d

Ukrainian Project Support/Coordinator - Entry Level

Facilities Coordinator

Technician Scheduler / Depot Lead- Full Time

BIM Coordinator

Group Training Coordinator

Junior Service Operations Coordinator

Sales & Marketing Project Coordinator

Component Recovery Specialist, Value Recovery

Healthcare Assistant - Ashbourne, Dunshaughlin & Surrounding Areas

Housing Officer

Relationship Manager/BIM Coordinator

Trucking Coordinator

Facilities Coordinator – Dublin

Health Care Assistant / Decontamination Technician

Human Resources Manager

Technical Product Manager - (Clinical Integrations) - Ireland

Senior Marketing Executive Retail

Director, Social Media & Digital Influence

Shift Coordinator / Team Leader (m/f/d)

Senior Lead – VOIP Engineer

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