Find Senior compliance executive / compliance manager Jobs in Dublin, D

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- €60,000–€70,000 a year
- Full-time
- Azure
- AWS
- IT
Senior Specialist, Procurement Operations
AbbVie —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- No degree
Senior Project Manager - Modular Solutions
CEL - Critical Power —Dublin, County Dublin
- Full-time
- English
- Project management
- Electrical Engineering
Quick apply
Change Manager (IAM)
Expleo —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Forensic Services - Forensic Claims, Investigations and Audit Senior Manager - Deals
PwC —Dublin, County Dublin
- Full-time
- Accounting
- Recruiting
- Leadership
AI Solution Architect - AWS Senior Manager - Data & AI - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Master's degree
EMEA Scheduling Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
PMO Co-ordinator (Contract)
Codec —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
Internal Audit Manager - 12 Month Maternity Contract
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- Agile
- AI
Lead Technical Product Manager
Optum —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
11d
Service Delivery Manager
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Analysis skills
Quick apply
Data Transformation Director - Data & AI - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- AWS
Compliance Governance & Operations Analyst II
TD Bank —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
RSOC Shift Lead
Synergy Security Solutions —DUBLIN 2, County Dublin
- €27 an hour
- Full-time
- Management
- Data analysis skills
- English
10d
Director, Services Operations AI Governance & AI-First Ways of Working
Citi —Dublin, County Dublin
- €130,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Negotiation
10h
Senior Product Marketing Manager
DocuSign —Dublin, County Dublin
- Master's degree
- Analysis skills
- Bachelor's degree
Manager EMEA North, Infrastructure Energy Team
Amazon Energy Eoraip Limited —Dublin, County Dublin
- Full-time
- English
- Master's degree
- AWS
Senior QA Manager - Banking
NTT Ltd —Dublin, County Dublin
- Continuous improvement
- Leadership
- Communication skills
14d
Planning Manager
AECOM —Dublin, County Dublin
- Full-time
- Project management
- SharePoint
- Communication skills
Senior Faculty Officer - IOM
RCPI —DUBLIN 2, County Dublin
- €42,500 a year
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
- Work from home
Quick apply
4d

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time
€60,000–€70,000 a year

Qualifications

Jira
Azure
AWS
ServiceNow
IT
Budgeting
Active Directory
Juniper

Full job description

Overview:

Senior IT Lead & Client Success Manager

Location: Dublin, Ireland (On-site across two sites)
Salary: €60,000 to €70,000
Reports to: Head of IT Infrastructure / Head of Service Delivery

Shape the Future of IT Service Delivery

Are you an experienced IT leader who thrives on solving complex technical challenges while building trusted relationships with clients and senior stakeholders?

We’re looking for a Senior IT Lead & Client Success Manager to lead IT operations across our Dublin sites. This is a high-impact leadership role where you’ll combine strategic thinking with hands-on operational excellence, ensuring technology delivers measurable value to both our clients and the business.

You’ll become the face of IT for the Dublin operation—driving service excellence, leading a talented technical team, influencing senior leadership, and ensuring every technology investment supports business growth and customer success.

What You’ll Be Doing

Strategic Leadership & Business Partnership
Represent IT on the Dublin Leadership Team, helping shape strategic decisions and regional technology initiatives.
Own the regional IT operating and capital budgets, ensuring investments deliver measurable ROI, operational efficiencies, and commercial value.
Build strong relationships with clients, Technical Account Managers (TAMs), and senior stakeholders, positioning IT as a trusted business partner.
Support client retention, business growth, and new business opportunities through exceptional technology delivery.
Service Delivery Excellence
Take ownership of IT service delivery across both Dublin sites, ensuring SLA and OLA targets are consistently achieved.
Produce and present Quarterly Business Reviews (QBRs), providing clear reporting on service performance, infrastructure health, risks, and improvement initiatives.
Lead governance around change management, security, GDPR compliance, and business continuity planning.
Chair or contribute to Change Advisory Board (CAB) meetings for high-risk technical changes.
Leadership & People Management
Lead, mentor, and develop a team of 3–5 Desktop Support Engineers.
Drive performance management, coaching, succession planning, and professional development.
Act as the senior escalation point for Priority 1 and Priority 2 incidents.
Lead technical response during critical incidents while providing clear communication to executive stakeholders.
Manage and continuously improve a 24/7 on-call support model.
Infrastructure & Innovation
Ensure maximum availability and performance across:
Enterprise networking (Fortinet & Juniper)
Local infrastructure and data centres
End-user computing
Audio Visual technologies
Enterprise client applications
Collaboration platforms
Identify opportunities to modernise infrastructure and introduce innovative technologies.
Drive Continuous Service Improvement (CSI) initiatives that improve user experience while reducing operational costs.

Essential Experience

8+ years’ experience within enterprise IT environments.
Minimum 5 years leading IT teams within a BPO, Managed Services, or large enterprise environment.
Previous people management experience, leading and developing technical teams.
Strong commercial awareness with experience managing operational budgets.
Proven experience managing enterprise service delivery and stakeholder relationships.
Technical Expertise
You’ll have strong experience across several of the following:
ITIL v4 Foundation (Managing Professional desirable)
Fortinet and Juniper networking
Microsoft Azure and/or AWS
Active Directory & Okta
ServiceNow and/or Jira Service Management
Enterprise infrastructure
Hybrid environments
Identity and Access Management
IT Governance
Change Management
Business Continuity & Disaster Recovery
GDPR and Information Security
Personal Attributes
We’re looking for someone who can confidently bridge the gap between technology and business by:
Translating complex technical concepts into clear business outcomes.
Influencing senior leaders and executive stakeholders.
Remaining calm under pressure during critical incidents.
Building trusted relationships with clients and internal teams.
Leading with accountability, collaboration, and a customer-first mindset.
Continuously identifying opportunities for improvement and innovation.

Why Join Us?

This is an opportunity to play a pivotal role within a growing organisation where technology is central to operational success.

You’ll have the chance to:

Lead strategic IT initiatives that directly influence business performance.

Partner with global clients and senior leadership teams.

Drive innovation across modern enterprise technologies.

Develop and mentor a high-performing technical team.

Make a genuine impact on customer experience and business growth.

If you’re an experienced IT leader who combines technical expertise with commercial awareness and exceptional stakeholder management, we’d love to hear from you.

Apply today and help shape the future of IT service delivery in Dublin.

#LI-CW1

Apply Now

Refine Your Search

senior compliance executive / compliance manager jobs in dublin, d

Senior IT Lead and Delivery Manager

Senior Specialist, Procurement Operations

Senior Project Manager - Modular Solutions

Change Manager (IAM)

Forensic Services - Forensic Claims, Investigations and Audit Senior Manager - Deals

AI Solution Architect - AWS Senior Manager - Data & AI - Technology Consulting - Advisory

EMEA Scheduling Manager

PMO Co-ordinator (Contract)

Internal Audit Manager - 12 Month Maternity Contract

Lead Technical Product Manager

Service Delivery Manager

Data Transformation Director - Data & AI - Technology Consulting - Advisory

Compliance Governance & Operations Analyst II

RSOC Shift Lead

Director, Services Operations AI Governance & AI-First Ways of Working

Senior Product Marketing Manager

Manager EMEA North, Infrastructure Energy Team

Senior QA Manager - Banking

Planning Manager

Senior Faculty Officer - IOM

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