Find It Jobs in Edenmore County Dublin

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- €60,000–€70,000 a year
- Full-time
- Azure
- AWS
- IT
Data Center Facility Manager, Operation, IT and support Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Senior IT Business Analyst – Record to Report
Aptiv plc —Dublin, County Dublin
- Oracle
- Computer Science
- Master's degree
- Gym membership
Internal Audit Specialist - IT
Accenture —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Windows
- Work from home
Tech Support Analyst
Optum —Dublin, County Dublin
- Full-time
- Computer Science
- Customer service
- Windows
IT Support
TRIGLEN HOLDINGS LTD —Dublin, County Dublin
- From €34,009 a year
- Full-time
Quick apply
10d
PMO & Automation Analyst - Technology (IT PMO)
Vodafone —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Sr IT Infrastructure Engineer EMEA
Qorvo —DUBLIN 8, County Dublin
- On call
- Computer Science
- English
- Windows
Information Technology Cross-Function Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Annual leave
IT Reporting & Documentation Analyst
Eurofins —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Finance
Quick apply
Senior IT Internal Auditor
Sumup —Dublin, County Dublin
- English
- IT
- Annual leave
- Gym membership
Internal Audit Manager - IT
Accenture —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Presentation skills
IT Support Team Lead
Mallinckrodt —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- IT
Senior Associate, IT, Network Engineer (12 Month Contract)
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply
IT Application Support, Senior Analyst (Microsoft Dynamics)
Eirgrid —Dublin, County Dublin
- Computer Science
- No degree
- Business
Quick apply
Information Technology Cross-Function Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €49,000–€93,000 a year
- Hybrid work
- Computer Science
- No degree
- Agile
- Annual leave
Technical - Helpdesk Administrator
BidvestNoonan —Swords, County Dublin
- €30,000 a year
- Full-time
- No degree
- Communication skills
Quick apply
9d
Staff Engineer for IT Automation & AI transformation (Remote)
SoSafe —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Excel
- Leadership
- Communication skills
- Referral programme
Customer Technical Support
Elwood Roberts —Dublin, County Dublin
- €30,000–€40,000 a month
- Full-time
- Communication skills
- Retail sales
Quick apply
Senior D365 Business Systems Analyst
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Agile
- Manufacturing
- Referral programme
Quick apply

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time
€60,000–€70,000 a year

Qualifications

Jira
Azure
AWS
ServiceNow
IT
Budgeting
Active Directory
Juniper

Full job description

Overview:

Senior IT Lead & Client Success Manager

Location: Dublin, Ireland (On-site across two sites)
Salary: €60,000 to €70,000
Reports to: Head of IT Infrastructure / Head of Service Delivery

Shape the Future of IT Service Delivery

Are you an experienced IT leader who thrives on solving complex technical challenges while building trusted relationships with clients and senior stakeholders?

We’re looking for a Senior IT Lead & Client Success Manager to lead IT operations across our Dublin sites. This is a high-impact leadership role where you’ll combine strategic thinking with hands-on operational excellence, ensuring technology delivers measurable value to both our clients and the business.

You’ll become the face of IT for the Dublin operation—driving service excellence, leading a talented technical team, influencing senior leadership, and ensuring every technology investment supports business growth and customer success.

What You’ll Be Doing

Strategic Leadership & Business Partnership
Represent IT on the Dublin Leadership Team, helping shape strategic decisions and regional technology initiatives.
Own the regional IT operating and capital budgets, ensuring investments deliver measurable ROI, operational efficiencies, and commercial value.
Build strong relationships with clients, Technical Account Managers (TAMs), and senior stakeholders, positioning IT as a trusted business partner.
Support client retention, business growth, and new business opportunities through exceptional technology delivery.
Service Delivery Excellence
Take ownership of IT service delivery across both Dublin sites, ensuring SLA and OLA targets are consistently achieved.
Produce and present Quarterly Business Reviews (QBRs), providing clear reporting on service performance, infrastructure health, risks, and improvement initiatives.
Lead governance around change management, security, GDPR compliance, and business continuity planning.
Chair or contribute to Change Advisory Board (CAB) meetings for high-risk technical changes.
Leadership & People Management
Lead, mentor, and develop a team of 3–5 Desktop Support Engineers.
Drive performance management, coaching, succession planning, and professional development.
Act as the senior escalation point for Priority 1 and Priority 2 incidents.
Lead technical response during critical incidents while providing clear communication to executive stakeholders.
Manage and continuously improve a 24/7 on-call support model.
Infrastructure & Innovation
Ensure maximum availability and performance across:
Enterprise networking (Fortinet & Juniper)
Local infrastructure and data centres
End-user computing
Audio Visual technologies
Enterprise client applications
Collaboration platforms
Identify opportunities to modernise infrastructure and introduce innovative technologies.
Drive Continuous Service Improvement (CSI) initiatives that improve user experience while reducing operational costs.

Essential Experience

8+ years’ experience within enterprise IT environments.
Minimum 5 years leading IT teams within a BPO, Managed Services, or large enterprise environment.
Previous people management experience, leading and developing technical teams.
Strong commercial awareness with experience managing operational budgets.
Proven experience managing enterprise service delivery and stakeholder relationships.
Technical Expertise
You’ll have strong experience across several of the following:
ITIL v4 Foundation (Managing Professional desirable)
Fortinet and Juniper networking
Microsoft Azure and/or AWS
Active Directory & Okta
ServiceNow and/or Jira Service Management
Enterprise infrastructure
Hybrid environments
Identity and Access Management
IT Governance
Change Management
Business Continuity & Disaster Recovery
GDPR and Information Security
Personal Attributes
We’re looking for someone who can confidently bridge the gap between technology and business by:
Translating complex technical concepts into clear business outcomes.
Influencing senior leaders and executive stakeholders.
Remaining calm under pressure during critical incidents.
Building trusted relationships with clients and internal teams.
Leading with accountability, collaboration, and a customer-first mindset.
Continuously identifying opportunities for improvement and innovation.

Why Join Us?

This is an opportunity to play a pivotal role within a growing organisation where technology is central to operational success.

You’ll have the chance to:

Lead strategic IT initiatives that directly influence business performance.

Partner with global clients and senior leadership teams.

Drive innovation across modern enterprise technologies.

Develop and mentor a high-performing technical team.

Make a genuine impact on customer experience and business growth.

If you’re an experienced IT leader who combines technical expertise with commercial awareness and exceptional stakeholder management, we’d love to hear from you.

Apply today and help shape the future of IT service delivery in Dublin.

#LI-CW1

Apply Now

Refine Your Search

it jobs in edenmore county dublin

Senior IT Lead and Delivery Manager

Data Center Facility Manager, Operation, IT and support Engineering

Senior IT Business Analyst – Record to Report

Internal Audit Specialist - IT

Tech Support Analyst

IT Support

PMO & Automation Analyst - Technology (IT PMO)

Sr IT Infrastructure Engineer EMEA

Information Technology Cross-Function Vice President

IT Reporting & Documentation Analyst

Senior IT Internal Auditor

Internal Audit Manager - IT

IT Support Team Lead

Senior Associate, IT, Network Engineer (12 Month Contract)

IT Application Support, Senior Analyst (Microsoft Dynamics)

Information Technology Cross-Function Assistant Vice President

Technical - Helpdesk Administrator

Staff Engineer for IT Automation & AI transformation (Remote)

Customer Technical Support

Senior D365 Business Systems Analyst

I want to receive the latest job alerts for it in edenmore county dublin

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